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Fan Xpert does't work in Armoury Crate

emkdrl07
Level 10
Hey, I cannot run Fan Xpert in Armory Crate. So many times i have uninstalled AC with Armoury Crate Uninstall Tool then installed but not changed. it's really annoying i would appreciate it if you could help me.

Item Version
---- -------
Armoury Crate UWP App 5.3.4.0
ROG Live Service 1.6.4.0
Aura Service (Lighting Service) 3.05.78
Armoury Crate lite service 5.3.3
Aura Wallpaper Service Yüklü değil
ASUS AIOFan HAL 1.1.50.0
ASUS AURA Extension Card HAL 1.1.0.18
ASUS AURA Motherboard HAL 1.3.9.1
ASUS Keyboard HAL 1.2.23.0
ASUS Mouse HAL 1.2.0.58
ASUS MousePad HAL 1.0.3.5
AacVGA 0.0.5.8
KingstonDram 1.1.18
AURA DRAM Component 1.1.23
ENE RGB HAL 1.1.40.3
ENE_EHD_M2_HAL 1.0.10.1
PHISON HAL 1.0.9.0
Patriot Viper DRAM RGB 1.0.9.5
Patriot Viper M2 SSD RGB 1.1.0.2
Universal Holtek RGB DRAM 1.0.0.4
WD_BLACK AN1500 1.0.14.0
758 Views
85 REPLIES 85

jzer0912
Level 8

Same problem.  Clean windows install, fully updated AC, cannot open fan xpert.  z690 Glacial, Win 11.

Ok, so possible workaround.  Here is what I did to get it working:

- Download latest AC removal tool and run

- Download AI Suite Cleaner and run

- Download latest AC Install tool and run

- Once done installing, do the Grid update, but don't update anything else.

- After restarting AC, *ONLY UPDATE FANXPERT*.  A lot of other updates will be detected, but again ONLY UPDATE FANXPERT.  After this, AC doesn't detect any other updates, but FanXpert will be working as well as everything else.  This is what worked for me.

good for you to find a work around.

but I would still strongly suggest you to follow steps and report at https://rog-forum.asus.com/t5/armoury-crate/armoury-crate-v5-6-8-0-aura-creator-v3-6-9-0-report-here...

I know it takes sometime for Asus to fix the issue but at least its will be fixed properly.

BTW its the first time I heard about z690 Glacial, its a facncy/expensive board that I would hate if anything stop working, your MB is almost half price of my entire build lol

allanorla
Level 8

Fanexpert works again after latest Armory Crate updates.

thx Asus

Daytrader
Level 11

On my support page for my z790 asus motherboard, i dont see fan expert 4 or aisuite 3 listed, only armoury crate, i only want fan expert and aisuite installed(i only have asus motherboard, no rgb stuff either), can i just go and download these two software programs from the web, and will the ywork ? thx

jzer0912
Level 8

Latest updates break Fan Xpert again.  Receiving an error message this time, S-1001.  Tried uninstall tool and reinstall, nothing.  Multiple reboots, no overclocking.  Submitting logs.

Dam.

The same is happening to me. I thought it was a hardware problem but everything was ok in BIOS! I've installed and uninstalled multiple times now (yes, without deleting manually). Since I like Aura and Fan xpert is useful, it's very annoying that every other update is breaking AC. Hope they can fix it

Peppe75
Level 8

Same problem.  Clean windows install, fully updated AC, cannot open fan xpert

Z790 Asus Gaming E Strix, Windows 11.

Daytrader
Level 11

I got the Z790 H by the way.