02-15-2023 12:50 PM
06-05-2023 03:27 AM
I think it's about time for an official statement by Asus representatives in this forum, we're in an Asus forum, aren't we? It can't be that so many Asus customers have problems with a software that promises us the blue sky, and then none of it is implemented. It's a fan controller. Asus knows motherboards, but has you reached your zenith when it comes to fan controls? Really now? We were willing to spend a lot of money to buy a mature product and we were sorely disappointed. Some solve it with third party software, others go to competitors, and the Asus representatives on this forum don't care? Is that really your professional reaction to customer problems? Have the problems been passed on to the next higher level? What is the roadmap for solving the problem? We are customers, not supplicants. I am extremely disappointed that something as simple as a fan control is rolled out so uselessly. And there hasn't been an adequate response for months, unimaginable.
A disappointed customer.
06-13-2023 02:02 AM
Cmon Asus are you taking us serious, it's 14days since the failing Z690-I update "Asus Framework Service - AIO plugin" and still not even a responce from the manufaturer.
06-20-2023 01:18 AM
I have the same problem and ask for timely solution.
06-21-2023 07:35 AM
Same issue.
Cant open Fan Xpert any more. Crashing when opening
06-22-2023 09:37 AM
I have an asus b650 amd
06-22-2023 09:32 AM
AzovNazis - If you did have the issue not being able to start Fan Xpert, you could provide more information about how you succeeded because there are a lot of people not being able to use the software. I have read a lot of people owning an Z690 having this issue. Not sure about other motherboards.
It could also be of help to Asus to more rapidly fix the issue for the greater quantity.