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Error after latest Motherboard Hal

LordSabathan
Level 9
After latest update on my Asus Maximus XI Code(5/19/2020) from armory crate i started to recieve error on reliability monitor after every restart/shutdown:

Faulting Application Path: C:\Program Files (x86)\ASUS\ArmouryDevice\dll\MBLedSDK\ArmouryIgoService.exe

Problem signature
Problem Event Name: APPCRASH
Application Name: ArmouryIgoService.exe
Application Version: 1.0.0.1
Application Timestamp: 5eb25e1b
Fault Module Name: A010001.dll
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 5eaaa656
Exception Code: c0000005
Exception Offset: 0000000000034d79
OS Version: 10.0.18363.2.0.0.256.48
Locale ID: 1033
Additional Information 1: 1c70
Additional Information 2: 1c7074a9e8cc5436d08e5b3e4ede1299
Additional Information 3: 94a3
Additional Information 4: 94a306918ca3157529d96eeccf40b255

Extra information about the problem
Bucket ID: 27535b60dace68c49091a1ae55eca297 (1193913146367845015)
499 Views
18 REPLIES 18

Blood1 wrote:
For everyone else if your having this problem check your "R-click on start button > Apps and Features" then sort by "Install Date"
I saw Sonic Radar and Sonic Studio were updated which I don't need so will uninstall them both.
Unless there are other drivers for Audio we should use?
85239


What does this have to do with the armoury logo service crashing? That is for audio

cerenbjk
Level 7
ROG MAXIMUS XI EXTREME z390 same problem for me.

BizSAR
Level 9
Same exact issue on Maximus XI Formula
BizSAR

Same problem here, ROG Crosshair VIII Wifi

I'm getting the same issues with the armory stuff, if I go into a game.. it will just lock my system up and freeze it... resulting in a hard reboot.. I removed it once before and the issues stopped, but it came back somehow.. I removed it again and tried deleting all the folders and it fixed my issues now.. *knock on wood*

Here's an event log... from the last one

Log Name:      Microsoft-Windows-Kernel-EventTracing/Admin
Source: Microsoft-Windows-Kernel-EventTracing
Date: 6/2/2020 12:54:57 PM
Event ID: 2
Task Category: Session
Level: Error
Keywords: Session
User: ANDROMEDA\kingt
Computer: Andromeda
Description:
Session "Cloud Files Diagnostic Event Listener" failed to start with the following error: 0xC0000022
Event Xml:



2
0
2
2
12
0x8000000000000010

158


Microsoft-Windows-Kernel-EventTracing/Admin
Andromeda



Cloud Files Diagnostic Event Listener


3221225506
4194560



Log Name: System
Source: Microsoft-Windows-DistributedCOM
Date: 6/2/2020 12:54:57 PM
Event ID: 10016
Task Category: None
Level: Warning
Keywords: Classic
User: ANDROMEDA\kingt
Computer: Andromeda
Description:
The application-specific permission settings do not grant Local Launch permission for the COM Server application with CLSID
Windows.SecurityCenter.WscCloudBackupProvider
and APPID
Unavailable
to the user ANDROMEDA\kingt SID (S-1-5-21-2365706796-1478108080-538097020-1001) from address LocalHost (Using LRPC) running in the application container Unavailable SID (Unavailable). This security permission can be modified using the Component Services administrative tool.
Event Xml:



10016
0
3
0
0
0x8080000000000000

4319


System
Andromeda



application-specific
Local
Launch
Windows.SecurityCenter.WscCloudBackupProvider
Unavailable
ANDROMEDA
kingt
S-1-5-21-2365706796-1478108080-538097020-1001
LocalHost (Using LRPC)
Unavailable
Unavailable



Log Name: Application
Source: Application Error
Date: 6/2/2020 12:54:38 PM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: Andromeda
Description:
Faulting application name: ArmouryIgoService.exe, version: 1.0.0.1, time stamp: 0x5eb25e1b
Faulting module name: A010001.dll, version: 0.0.0.0, time stamp: 0x5eaaa656
Exception code: 0xc0000005
Fault offset: 0x0000000000034e63
Faulting process id: 0x1fa0
Faulting application start time: 0x01d638fe7eff1058
Faulting application path: C:\Program Files (x86)\ASUS\ArmouryDevice\dll\MBLedSDK\ArmouryIgoService.exe
Faulting module path: C:\Program Files (x86)\ASUS\ArmouryDevice\dll\MBLedSDK\A010001.dll
Report Id: 02d625a6-93a3-40e9-88ec-9b2db84b0642
Faulting package full name:
Faulting package-relative application ID:
Event Xml:



1000
2
100
0x80000000000000

5431
Application
Andromeda



ArmouryIgoService.exe
1.0.0.1
5eb25e1b
A010001.dll
0.0.0.0
5eaaa656
c0000005
0000000000034e63
1fa0
01d638fe7eff1058
C:\Program Files (x86)\ASUS\ArmouryDevice\dll\MBLedSDK\ArmouryIgoService.exe
C:\Program Files (x86)\ASUS\ArmouryDevice\dll\MBLedSDK\A010001.dll
02d625a6-93a3-40e9-88ec-9b2db84b0642







Log Name: Microsoft-Windows-Kernel-EventTracing/Admin
Source: Microsoft-Windows-Kernel-EventTracing
Date: 6/2/2020 12:54:36 PM
Event ID: 2
Task Category: Session
Level: Error
Keywords: Session
User: ANDROMEDA\kingt
Computer: Andromeda
Description:
Session "ETW USB tracing" failed to start with the following error: 0xC0000022
Event Xml:



2
0
2
2
12
0x8000000000000010

157


Microsoft-Windows-Kernel-EventTracing/Admin
Andromeda



ETW USB tracing


3221225506
4194560



Log Name: Microsoft-Windows-User Device Registration/Admin
Source: Microsoft-Windows-User Device Registration
Date: 6/2/2020 12:54:36 PM
Event ID: 360
Task Category: None
Level: Warning
Keywords:
User: ANDROMEDA\kingt
Computer: Andromeda
Description:
Windows Hello for Business provisioning will not be launched.
Device is AAD joined ( AADJ or DJ++ 😞 Not Tested
User has logged on with AAD credentials: No
Windows Hello for Business policy is enabled: Not Tested
Windows Hello for Business post-logon provisioning is enabled: Not Tested
Local computer meets Windows hello for business hardware requirements: Not Tested
User is not connected to the machine via Remote Desktop: Yes
User certificate for on premise auth policy is enabled: Not Tested
Machine is governed by none policy.
See https://go.microsoft.com/fwlink/?linkid=832647 for more details.
Event Xml:



360
0
3
0
0
0x8000000000000000

49


Microsoft-Windows-User Device Registration/Admin
Andromeda



Windows Hello for Business provisioning will not be launched.
Not Tested
No
Not Tested
Not Tested
Not Tested
Yes
Not Tested
none

Same on Rog Strix x570 F Gaming

marklechef
Level 7
Same problem with my Asus Rog Strix Z370E Gaming MOBO.

Faulting application name: ArmouryIgoService.exe, version: 1.0.0.1, time stamp: 0x5eb25e1b
Faulting module name: A010001.dll, version: 0.0.0.0, time stamp: 0x5eaaa656
Exception code: 0xc0000005
Fault offset: 0x0000000000034d79
Faulting process ID: 0xd28
Faulting application start time: 0x01d63c5a086e0f7a
Faulting application path: C:\Program Files (x86)\ASUS\ArmouryDevice\dll\MBLedSDK\ArmouryIgoService.exe
Faulting module path: C:\Program Files (x86)\ASUS\ArmouryDevice\dll\MBLedSDK\A010001.dll
Report ID: a5ee9027-3770-4357-b4ad-6081d1a0e2cf
Faulting package full name:
Faulting package-relative application ID:

EnglishEd
Level 7
Im getting the same thing on my machine, boot and shutting down is incredibly slow now. Seriously, why can't Asus get software right?

Source
ArmouryIgoService

Summary
Stopped working

Date
‎16/‎06/‎2020 08:45

Status
Report sent

Description
Faulting Application Path: C:\Program Files (x86)\ASUS\ArmouryDevice\dll\MBLedSDK\ArmouryIgoService.exe

Problem signature
Problem Event Name: APPCRASH
Application Name: ArmouryIgoService.exe
Application Version: 1.0.0.1
Application Timestamp: 5eb25e1b
Fault Module Name: A010001.dll
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 5eaaa656
Exception Code: c0000005
Exception Offset: 0000000000034e72
OS Version: 10.0.19041.2.0.0.256.48
Locale ID: 2057
Additional Information 1: 1c70
Additional Information 2: 1c7074a9e8cc5436d08e5b3e4ede1299
Additional Information 3: b233
Additional Information 4: b2334e5045ff8c3bcf1f791ed5678a19

Extra information about the problem
Bucket ID: 36476f8c9ff944aabcee3cc50ccfe1c7 (2084670494540292551)

Bucket ID: 36476f8c9ff944aabcee3cc50ccfe1c7 (2084670494540292551)

ROG MAXIMUS XI EXTREME z390 same problem for me.