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Deactivate the XG Mobile wont work after new Armoury Crate Update.

avivxr
Level 8

Hi

I have a Flow X16 and a 3080 XG Mobile. They both work great. 

But after the recent Armoury Crate update, when I try to deactivate the XG by pressing the XG mobile tray icon, no  pop-up appears. So I can't safely remove the GPU. 

Any suggestions? 

Thanks

Aviv

 

3,510 Views
34 REPLIES 34

AfterPulse
Level 7

I am also having the same issue. Flow Z13 ARCNM and 4090 XG Mobile. 

Rjavbii
Level 7

same problem

vipers356
Level 7

Same issue as well. Anyone know if Asus is already looking into this and providing a patch? 

I've also tried opening the GPUSwitchDialog.exe directly. The dialog box does open, but when I attempt to switch, it turns the connection back on to the XMobile again. The disconnect is not successful. 

C:\Program Files\ASUS\ARMOURY CRATE Service\GPUSwitch\GPUSwitchDialog.exe.

At this point, I don't want to damage the computer. But I need to disconnect it. Is there any safe way to do so?

Bing1
Level 8

Flow X13 + RX6850M, same issue here. All good till the update. Tried everything to fix but didn't work, full uninstall tool, full package install, auto-install, etc., nothing worked. Took 20G from my drive.

chamin462
Level 7

Hey! I’ve been loving my Flow X16 and 3080 XG Mobile setup—it’s been working flawlessly. However, after the recent Armoury Crate update, I’ve run into an issue. When I try to deactivate the XG Mobile by clicking the XG Mobile tray icon, no pop-up appears, so I can’t safely remove the GPU. Has anyone else experienced this? Any suggestions on how to fix it?

Also, on a side note, if you’re into music, you should check out https://spotich.com/ it's got some of the best tunes out there!

avivxr
Level 8

The only solution I found so far was to download and run the Aromoury Crate uninstaller and the installer - and then when it asks you to update simply press No 🙂

 

Could you please share a download link to a normal past version of Armoury Crate? Many thanks!

I  download from this site:
https://www.asus.com/supportonly/armoury%20crate/helpdesk_download/

I downloaded and ran the "Armoury Crate Uninstall Tool" from this page.
Then I dl and ran the "Armoury Crate & Aura Creator Installer" - the default version (it was not the last one
Last thing - Do not allow update



darkhyn
Level 8

same issue for me... I hope they fix this soon.
after not properly disconnecting last time I got frequent BSODs.