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CPU configuration has disappeared (ARMOURY CRATE)

ChaosAsim
Level 7

A feature called CPU configuration which allows you to change the amount of efficiency cores and performance cores has disappeared from the menu in Armoury Crate.  Other people have had this issue too and it's been several months and there's still no fix to it. I've tried calling customer service but they've been no help and it's hard to understand them over the phone because all your techinical support is outsourced to Asia. I've updated all drivers, bios, and windows updates so I know ASUS hasn't released an update that fixes this solution. I don't want to do a full reset on the device as I use it for school and there are a bunch of things I cannot back up so a fix for this issue would be of great help.

This link below brings you to the BestBuy page that has the same model of laptop that I have and the image below that is a look at what my Armoury Crate looks like.

https://www.bestbuy.com/site/asus-rog-zephyrus-m16-16-240hz-gaming-laptop-qhd-intel-13th-gen-core-i9...

(There should be a "CPU configuration" box where there seems to be a box missing.)

*I promise I didn't enable the hidden feature on CPU config panel.*

The empty space that seems to be missing a box is where the CPU configuration feature would be.The empty space that seems to be missing a box is where the CPU configuration feature would be.

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