Use the Armoury Crate uninstall tool to remove any left over files from previous versions. In the link below, select your operating system, click "Show all" in blue, the uninstall tool is the third download.
Once uninstalled, reboot.
Then install Armoury Crate version 18.104.22.168 (first download) and go to the update center and check for updates. Armoury Crate will update to version 22.214.171.124
How does it go after using the uninstall tool and reinstalling?
It doesn't solve my problem. My case is the software cannot be installed properly at all. The app will just show a blank page after installing. I've sent the LogE file through the form. Could you please help to check? Thanks.
Thank you for trying, sorry to hear it didn't work. I'm not involved with reading the logs, that's strictly with ASUS.
Let's try something else.
Open Task Manager, click Services and check if you have an AsusCertService process.
Make sure that it is running, if it is stopped, start it and see that it shows running, then try installing Armoury Crate again.
How does this go?
Check the Armoury Crate device compatibility list to see if your devices are compatible.
If your devices are compatible, then I'll suggest to refer to my first post in this thread. If using the Armoury Crate uninstall tool and reinstalling doesn't work, this could point to your operating system missing some files that Armoury Crate needs for installation. In which case, the only other thing I know to do is to reinstall windows.
Another suggestion is to reset you pc to defaults and try the installation again.
To reset your pc to defaults...
Enter the bios and hit the F5 key, then hit F10 and Enter to Save and Exit.