01-05-2024 06:12 AM
Hello there. As my previous post got unexpectedly locked without getting a solution to my problem, I'm posting it again to hopefully be able to get somewhere with this.
It's been a while now that the keys for modes and opening armoury crate don't work. I tried opening the app but couldn't at all, so I decided to uninstall it and install it again, which ended in a failure with the error 4142 displayed.
I tried to download the latest version. All of my drivers are updated. I have already done a system recovery with the "restore preinstalled apps". Still not working. I have tried again to uninstall and install, but it still isn't working. No viruses found with bitdefender (free version). I haven't tried installing Armoury Crate again today, but the same error shows up and I can't finish the installation. Even using the uninstall tool didn't work.
Here are the informations I think could be useful. Ask if you need some more.
ROG Strix G531GU_G531GU
Processeur Intel(R) Core(TM) i7-9750H CPU @ 2.60GHz 2.59 GHz
Édition Windows 11 Famille
Version 22H2
Installé le 04.06.2023
Build du système d’exploitation 22621.2215
Expérience Windows Feature Experience Pack 1000.22662.1000.0
NVIDIA GeForce GTX 1660 Ti
Version du pilote 537.13
Thanks and have a nice day.
01-06-2024 03:16 PM
Hello, yes I tried today but it still didn't work. Error 4142 showed again. 😕
01-07-2024 03:41 AM
Do you run Instaltor with Admin privileges?