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Can't update the Armoury Crate

krischan828003
Level 7

It keeps showing unable to connect to the internet but I checked my firewall it should be work. I have tried to turned off my router and turn on again but it still not working. And I have already reinstall the AC. 螢幕擷取畫面 (69).png

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155 REPLIES 155

I have the same issue. Its not only rgb in my case nothing works. It doesnt even recognize the motherboard.

BramB5807
Level 8

I also doubt whether the Asus Armory Crate installer really removes everything. After the uninstaller, are there still folders to be found on the Asus and Servicens PC?

ChocolateCake
Level 8

OK, now is working again!! 🙂

Now works for me as well. 

Abraxas365
Level 7

after this error, I was able to update. but now it does not recognize any device with aura sync. my gpu flashes red.

Outsider_182
Level 8

Bring back 5.8.9.5!  the 5.8.9.0 was failed release

For laptop users, the latest version is V5.8.9.5 since some services are slightly different. However, you do not get any different functionalities compared to V5.8.9.0, so that is version you see visually to avoid confusion (even though it seems to be a futile effort). V5.8.9.0 is the latest version

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FPS, Racing, and VR Gamer / Tech Enthusiast / ROG Admin

1. I lose all my Game Library after update to 5.8.9.0, tried to add games and just blank then failed
2. All my Asus products have been registered but sometimes still notify Need to Register. How to register the products mean while my products have been registered?
3. A week ago I got update 5.8.9.5 it fix all my problems, but a few days later Asus has deleted the update and go back to 5.8.9.0 so I get my problem again.

 

DashboardDashboardLose my Game LibraryLose my Game LibraryAfter  add Games, just blank and failedAfter add Games, just blank and failedFailed update in MsStoreFailed update in MsStore

 

What hardware do you use to make such a statement?

Here 5.8.9.0 runs cleanly with all current updates (see signature for hardware).

Intel Core i7 13700K / AiO Fractal Design Lumen S36 v2 RGB / Asus Rog Strix Z790-F Gaming WIFI / Corsair Dominator Platinum DDR5-5600 64GB (4x 16GB) / Asus TUF RTX 4070 ti OC / 4x Samsung 980 pro 1TB / Seasonic Prime GX 850 W Gold / Fractal Design Meshify 2 Lite RGB Black TG Light Tint / Monitor AOC Q27G2S/EU (WQHD)

1. I lose all my Game Library after update to 5.8.9.0, tried to add games and just blank then failed
2. All my Asus products have been registered but sometimes still notify Need to Register. How to register the products mean while my products have been registered?
3. A week ago I got update 5.8.9.5 it fix all my problems, but a few days later Asus has deleted the update and go back to 5.8.9.0 so I get my problem again


My Hardware:
AMD Ryzen 5 5700X / Asrock Phantom Gaming RX 6700XT / Asus ROG Strix B550F Gaming Wifi II / Corsair Vengeance RGB RT DDR4 3600 32GB / Samsung 980 Pro 2TB / Seagate Firecuda 530 1TB / Seagate Barracuda Harddisk 2TB / Seasonic Focus Gold GX-750 750W / Monitor Lenovo L29W-30 Ultra Wide