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Aura stops working after loging imto wondows

madspecv
Level 7
Hi,

Intel i9 12900k
Asus ROG Strix Z690-E Gaming
GSkill DDR5 @ 6000
Asus GeForce RTX 3080TI
Windows 10 pro

My PC is set never to go in standby and never go to sleep. But, my screen goes into standby and I have to input my password. At that time, when I log back into Windows, Aura stops working, my leds just turn off. I have to go back into Crate and choose my lighting effect in the Aura tab.

Any idea what I could do ?

Thanks
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1 REPLY 1

Jimbo93
Level 12
I don't know of any certain fix for that, its not something I have experienced. It could be that it is not getting along with some other software. I would try signing in and out of windows a couple of times and then check your event logs for programs crashing. If the only program having trouble is Armoury Crate component then a reinstall is indicated. You could try some windows maintenance.

1)Use the built in Toubleshooter for windows updates and microsoft store. Reboot and check for updates
2)Check for Armoury Crate updates in the update center page
3) Run a maintenance cycle manually and see if that helps. Security And Maintenance, start maintenance.
4) Sometimes just signing in and out of windows a couple times helps with issues like this.

To Reinstall Follow the Asus support page instructions (basically that means download the uninstaller tool to uninstall it, and then use the installer to install it.

madspecv wrote:
Hi,

Intel i9 12900k
Asus ROG Strix Z690-E Gaming
GSkill DDR5 @ 6000
Asus GeForce RTX 3080TI
Windows 10 pro

My PC is set never to go in standby and never go to sleep. But, my screen goes into standby and I have to input my password. At that time, when I log back into Windows, Aura stops working, my leds just turn off. I have to go back into Crate and choose my lighting effect in the Aura tab.

Any idea what I could do ?

Thanks