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Aura bombed on update. what to do to fix?

1mluer
Level 11
Last update blew my Armory up. Armory Aura sync page can't see any devices but it does list them on the individual control page. I click on Claymore or my Motherboard maximus apex XII it locks and never goes to those pages. This reminds me of what happened like 2 years ago before they got to this better UI.  What should do.. uninstall or ? the update center had me update again but it didn't fix anything.
It also locked up my Aida84 extreme when I went to monitoring page lol.. conflicts there I guess. I won't use the monitoring page
however aid64 is working again. Aura isn't

Do I need to uninstall / reinstall ? I haven't had an issue for over a year. This last one bombed.
InWin 909 Silver RGB build
i9-10900k
ROG Maximus XII Apex
ROG Matrix 2080 ti
Gskill Trident Royal 4400 16g

Everything overclocked and love it.
ROG Awesomeness !!!!
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7 REPLIES 7

1mluer
Level 11
Item Version
---- -------
Armoury Crate UWP App 5.2.12.0
ROG Live Service 1.5.11.0
Aura Service (Lighting Service) 3.05.66
Armoury Crate lite service 5.2.10
Aura Wallpaper Service Not installed
ASUS AIOFan HAL 1.1.49.0
ASUS AURA Extension Card HAL 1.1.0.18
ASUS AURA Motherboard HAL 1.3.4.0
ASUS Keyboard HAL 1.2.10.0
ASUS MousePad HAL 1.0.3.5
AacVGA 0.0.5.3
KingstonDram 1.1.12
AURA DRAM Component 1.1.18
ENE RGB HAL 1.1.39.18
ENE_EHD_M2_HAL 1.0.9.12
PHISON HAL 1.0.9.0
Patriot Viper DRAM RGB 1.0.9.4
Patriot Viper M2 SSD RGB 1.1.0.2
Universal Holtek RGB DRAM 1.0.0.3
WD_BLACK AN1500 1.0.14.0
InWin 909 Silver RGB build
i9-10900k
ROG Maximus XII Apex
ROG Matrix 2080 ti
Gskill Trident Royal 4400 16g

Everything overclocked and love it.
ROG Awesomeness !!!!

1mluer
Level 11
Now it's saying waiting on framework services to respond when I try to load any device control page
InWin 909 Silver RGB build
i9-10900k
ROG Maximus XII Apex
ROG Matrix 2080 ti
Gskill Trident Royal 4400 16g

Everything overclocked and love it.
ROG Awesomeness !!!!

Watching this as I have the same issues

Kryptyc
Level 8
i'm having similar issues as well:
Item Version
---- -------
Armoury Crate UWP App 5.2.12.0
ROG Live Service 1.5.11.0
Aura Service (Lighting Service) 3.05.66
Armoury Crate lite service 5.2.10
Aura Wallpaper Service 1.3.4.0
ASUS AIOFan HAL 1.1.49.0
ASUS AURA Extension Card HAL 1.1.0.18
ASUS AURA Motherboard HAL 1.3.4.0
ASUS Aac_GmAcc HAL 1.0.9.0
AacVGA 0.0.5.3
KingstonDram 1.1.12
AURA DRAM Component 1.1.18
ENE RGB HAL 1.1.39.18
ENE_EHD_M2_HAL 1.0.9.12
PHISON HAL 1.0.9.0
Patriot Viper DRAM RGB 1.0.9.4
Patriot Viper M2 SSD RGB 1.1.0.2
Universal Holtek RGB DRAM 1.0.0.3
WD_BLACK AN1500 1.0.14.0

DarvinAtkeson
Level 7
1mluer wrote:
Last update blew my Armory up. Armory Aura sync page can't see any devices but it does list them on the individual control page. I click on Claymore or my Motherboard maximus apex XII it locks and never goes to those pages. This reminds me of what happened like 2 years ago before they got to this better UI. 🙂 What should do.. uninstall or ? the update center had me update again but it didn't fix anything.
It also locked up my Aida84 extreme when I went to monitoring page lol.. conflicts there I guess. I won't use the monitoring page
however aid64 is working again. Aura isn't

Do I need to uninstall / reinstall ? I haven't had an issue for over a year. This last one bombed.


The update to Armory Crate killed my RAM modules (in as far as the RGB goes).
It took me a while but if you have a backup of Windows you can restore it and run the older version.
You will have to disable the ASUS ARMORY CRATE update in Windows Updates in order to keep it from updating you to the new version.

ASUS does not provide older versions of the software so the only way back is if you have backed up your OS.
AOEMI Backupper was a life saver in this case.
At least my RAM modules are not stuck in rainbow mode.

Hope that helps. Let me know if you need instructions on finding the update and killing it in Windows Update.

Darv

BTW I got absolutely no help or any ideas from ASUS. WTF is going on with them. I have bought so much stuff from them it's not funny
InWin 909 Silver RGB build
i9-10900k
ROG Maximus XII Apex
ROG Matrix 2080 ti
Gskill Trident Royal 4400 16g

Everything overclocked and love it.
ROG Awesomeness !!!!

1mluer
Level 11
I ended up downloading the armory crate un-installer. I had to un-install. Reinstall the software which didn't fix it. Then I un-installed it again and re-installed and it's working now.

Use the Armory Uninstaller program you can download from the asus site.

Don't mix this program up with the Armory Installer program. It is labeled Armory Uninstaller .
InWin 909 Silver RGB build
i9-10900k
ROG Maximus XII Apex
ROG Matrix 2080 ti
Gskill Trident Royal 4400 16g

Everything overclocked and love it.
ROG Awesomeness !!!!