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AsusUpdateCheck causing slow shutdowns

Bostonjunk
Level 8
This has been happening for a long time - years, possibly.

Shutdowns should be pretty quick (under 10 seconds), but instead are taking 25-30 seconds.
I have verbose startup/shutdown messages on, and it seems to get stuck for over 20 seconds on Shutting down service: AsusUpdateCheck

Checking Event Viewer, under Windows Logs > System, at every shutdown, I have an event ID 7043 saying
The AsusUpdateCheck service did not shut down properly after receiving a pre-shutdown control.
Image

It's becoming quite annoying having to wait for this every time I shut down my PC, and you can't disable or delete it, as it just comes back again.


Armoury Crate UWP App 5.1.5.0
ROG Live Service 1.4.10.0
Aura Service (Lighting Service) 3.05.40
Armoury Crate lite service 5.1.4
Aura Wallpaper Service Not installed
ASUS AIOFan HAL 1.1.47.0
ASUS AURA Extension Card HAL 1.1.0.18
ASUS AURA Motherboard HAL 1.3.0.0
AacVGA 0.0.4.3
KingstonDram 1.1.12
AURA DRAM Component 1.1.18
ENE RGB HAL 1.1.39.18
ENE_DRAM_RGB_AURA42 1.00.02
ENE_EHD_M2_HAL 1.0.9.12
PHISON HAL 1.0.9.0
Patriot Viper DRAM RGB 1.0.9.2
Patriot Viper M2 SSD RGB 1.0.6.5
Universal Holtek RGB DRAM 1.0.0.2
WD_BLACK AN1500 1.0.14.0
2,483 Views
3 REPLIES 3

ahfoo
Level 13
Press "WinKey+R" to open the "Run".
Type "msconfig", Then click OK.
Go to "startup" tab.
Open task manager.
Disable the "ASUS Live Update Application" and restart the Windows.

ahfoo wrote:
Press "WinKey+R" to open the "Run".
Type "msconfig", Then click OK.
Go to "startup" tab.
Open task manager.
Disable the "ASUS Live Update Application" and restart the Windows.



Since Windows 10, Startup items have been moved from msconfig to Task Manager - and there's no ASUS application listed there.

93913

Rolda
Level 8
Bostonjunk wrote:
This has been happening for a long time - years, possibly.

Shutdowns should be pretty quick (under 10 seconds), but instead are taking 25-30 seconds.
I have verbose startup/shutdown messages on, and it seems to get stuck for over 20 seconds on Shutting down service: AsusUpdateCheck

Checking Event Viewer, under Windows Logs > System, at every shutdown, I have an event ID 7043 saying
The AsusUpdateCheck service did not shut down properly after receiving a pre-shutdown control.
Image

It's becoming quite annoying having to wait for this every time I shut down my PC, and you can't disable or delete it, as it just comes back again.


Armoury Crate UWP App 5.1.5.0
ROG Live Service 1.4.10.0
Aura Service (Lighting Service) 3.05.40
Armoury Crate lite service 5.1.4
Aura Wallpaper Service Not installed
ASUS AIOFan HAL 1.1.47.0
ASUS AURA Extension Card HAL 1.1.0.18
ASUS AURA Motherboard HAL 1.3.0.0
AacVGA 0.0.4.3
KingstonDram 1.1.12
AURA DRAM Component 1.1.18
ENE RGB HAL 1.1.39.18
ENE_DRAM_RGB_AURA42 1.00.02
ENE_EHD_M2_HAL 1.0.9.12
PHISON HAL 1.0.9.0
Patriot Viper DRAM RGB 1.0.9.2
Patriot Viper M2 SSD RGB 1.0.6.5
Universal Holtek RGB DRAM 1.0.0.2
WD_BLACK AN1500 1.0.14.0


It is enough to disable the automatic installation of armory crate in the motherboard bios.