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Armoury Crate v5.9.4.0 and Corsair iCUE v5.18.106 have issues. iCUE - Motherboard is missing

Gamer_Lover
Level 8

I am have been speaking with Corsair iCUE support and they have advised me that I need to contact ASUS for this issue.  iCUE v5.18.106 home tab dose not display my ROG STRIX Z690-E GAMING WIFI mother board anymore?

1) Also want to be able to control all lighting from iCUE and still have Armoury crate running!

2) If I must run both Armoury Crate and Corsair iCUE  then please make them work well together.

3) I cannot uninstall iCUE due to the fact I have a H170i display which is controlled in iCUE

4) Basically I need both Armoury Crate and  iCUE for my lighting to work correctly.

5) iCUE event viewer error: 

Faulting application name: iCUEDevicePluginHost.exe, version: 5.18.106.0, time stamp: 0x66b48825
Faulting module name: ucrtbase.dll, version: 10.0.22621.3593, time stamp: 0x10c46e71
Exception code: 0xc0000409
Fault offset: 0x000000000007f6fe
Faulting process id: 0x0x67B0
Faulting application start time: 0x0x1DAFD841079D31B
Faulting application path: C:\Program Files\Corsair\Corsair iCUE5 Software\iCUEDevicePluginHost.exe
Faulting module path: C:\WINDOWS\System32\ucrtbase.dll
Report Id: 2f270968-0828-4292-976e-f320a0a3ccbd
Faulting package full name:
Faulting package-relative application ID:

iCUE-pluginerror-ucrtbase.png

6) Please work with Corsair iCUE v5.18.106 to fix plugin to make the motherboard work on the home tab

HomeTAB.png

Other info

Item Version
---- -------
Armoury Crate UWP App 5.9.4.0
ROG Live Service 2.4.19.0
Aura Service (Lighting Service) 3.07.49
Armoury Crate lite service 5.9.4
Aura Wallpaper Service Not installed
Aura SDK 3.04.43
ArmouryDevice 4.2.0.2
ASUS AIOFan HAL 1.3.3.1
ASUS AURA Extension Card HAL 1.1.0.20
ASUS AURA Motherboard HAL 1.5.0.1
ASUS Ambient HAL 3.4.0.0
KingstonDram 1.1.36
AURA DRAM Component 1.1.27
ENE RGB HAL 1.1.52.0
ENE_EHD_M2_HAL 1.0.13.0
Patriot Viper DRAM RGB 1.0.9.8
Patriot Viper M2 SSD RGB 1.1.0.3
Universal Holtek RGB DRAM 1.0.0.7
WD_BLACK AN1500 1.0.14.0
AIOFanSDK 3.00.15
AiSuiteSDK 1.02.12
MainSDK 2.01.27
MbLedSDK 3.00.34
Armoury Crate Plugin - Aio 2.0.12
Armoury Crate Plugin - Motherboard 1.2.20
Armoury Crate Plugin - ROG FAN XPERT 4 2.0.12
ASUS Motherboard 4.02.32
ROG FAN XPERT 4 4.02.04

337 Views
1 REPLY 1

darksprouty
Level 8

i have exactly the same issue since latest iCue update and the 5th august 2024 update release for HAL in armoury crate!

running icue 5.18.106

armoury crate 3.2.11.2

Everything else is up to date and happy with mobo, icue, etc... (well, apart from Corsair Performance memory option in iCue complaining about mixed XMP/EXPO timings, but I feel thats an am5 agesa issue that seemingly no-one can solve!!!!)

Really hope asus sort this ASAP so mobo support in iCue returns