Armoury Crate v5.9.4.0 & AURA Creator v3.9.3.0 [Report here if any issues]

[MasterC]

A new Armoury Crate major release is now available. This is the official thread to report issues.

Please Read First:

Uninstall legacy Aura Sync software if already installed.
Always uninstall Armoury Crate using our uninstall tool (DO NOT remove or delete manually) - now included in the standard installer (right-click on icon in Windows Start Menu)

Armoury Crate MUST run from Admin account, and NOT Standard account under Windows.

DO NOT delete files manually after uninstalling Armoury Crate
DO NOT modify the registry
Try to perform a power cycle to resolve lighting issues (shutdown and unplug power supply for at 30 seconds)
Forms MUST be completed and submitted in order to be processed.
Forms from non-forum members will NOT be processed
Must post a brief description in this thread (do this before filling in a form) to receive status updates.

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Must read before reporting issues:

1. THIS IS NOT A THREAD FOR GENERAL CHAT, please report issues ONLY (try to find related threads or create a new one)
2. Try to reboot the system after updates are installed, and check again.
3. DO NOT report issues if facing improper uninstallation or registry issues - please resolve first
4. Revert system to stock speeds to check if errors are caused by excessive overclocking (even if overclock was stable previously)
5. Verify and confirm issues before reporting (do not make multiple posts while still in the process of troubleshooting)
6. Post a brief description of your issue in this thread (less than 50 words)
7. Record and generate a log (change the extension from .LogE to .txt). Prepare some screenshots and photos if applicable.
8. Complete the online Google form: Click HERE  to submit a form. Upload log file to your cloud service if too large then provide the link.
9. Save the link to the form in case you need to revise or upload additional files (do not submit multiple forms for the same issue).

10. Log in to the ROG Forum regularly and check your inbox in case there are updates for your case or more info is requested.

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How to record a log

First, check the Record log box to start recording (Setting/About/App diagnostics)
Agree to the disclaimer
Replicate the issue you are having (reboot if necessary - the log tool will keep running)
Click on the Generate log data button
Save the log file to a location of your choice. (Avoid locations synced to OneDrive)
Stop the recording
Remember to upload this log file to the Google Form (change file extension to .txt first)

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Is my product supported in Armoury Crate & Aura Creator?
Note: There is a separate list for Aura Creator compatibility.
Complete list of supported products here.

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Installation Error?

Download (attachment below) and install Armoury Crate Lite Log Tool v1.1.1.0

More info here:
Fill in the Google Form and attach the log generated.

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Download Update:

Please install using Armoury Crate Installer V3.2.6.1 (approx: 2 MB), download link here:

Full installation package V1.1.2.2 (approx: 3GB) here:
(V5.6.8.0 will be installed without internet connection, requires internet connection to upgrade to V5.7.6.0)

For legacy devices: Use the Aura Sync Utility for lighting - Download V1.07.84_V2

[MasterC]

Sorry, those are not our products. 

[ryuga_souichiro]

can you check the pm box ? 

[Eclipse5214]

It should work through windows dynamic light with the main controll source being put to armory crate as stated in your q&a "1.5 How to Control Windows Dynamic Lighting Devices via Armoury Crate" https://www.asus.com/us/support/faq/1051416/, and It worked the first time I set it up. to clarify it is not a problem with the devices, it is a problem with armory crate or windows dynamic light itself. The entire point of this is to control my non asus periferals through asus rgb software with windows dynamic light.

[MasterC]

All supported devices (no matter which brand) should work under Windows Dynamic Lighting, you will need to contact Microsoft or respective brands for your hardware for assistance. Everything can work in Armoury Crate, however, we do not have intimate knowledge of your gear (from other brands) and therefore we cannot provide support for those products. 

[Taurmane]

Hello,

Since few months, I don't have any information about the CPU in the CPU stat part and also I don't have the speed of the fan just for the CPU.
Any problems for the GPU, I have all the informations

[Taurmane]

Hello,

I send via DM, the missing information.

Best Regards

[SOWTH]

I have an Asus TUF F15 2021 (fx506hc upgraded) and lately my GPU power saving settings doesn't work anymore.  I've tried reinstalling armoury crate, G-helper, reinstalling gpu drivers (clean install), installing every driver from Asus website. Also Armoury crate doesn't show fan speed and GPU temperature, and for CPU ones it shows 0 all the time. 

[paolomn]

YEAAAAAAAAAAA 😀

HI EVERYBODY. After 1 month who try to install update, this night (in Italy is 2:00 AM) finally all update about Armoury Crate showed on the armoury crate update window goe's up. Before the true armoury crate update start the install armoury have installed this microsft update 2023-04 .NET 6.0.16 Security Update for x64 Client (KB5025915) & after that starting the armoury crate update procedure wiht 2 pc restart. Now no other update is showed on relative update windows. This .net update is availlable on microsoft update catalogue. Now armoury working fine. I hope this information is good for many armoury crate user's. Good Night

[marc_89]

Aisute3 doesn't work after update.. i uninstalled armory crate, deleted all asus related folders, deleted registry with AsusFanControlService.. and reinstalled all and get the same error

Faulting application name: AsusFanControlService.exe, version: 3.0.0.0, time stamp: 0x66262547
Faulting module name: AsusFanControlService.exe, version: 3.0.0.0, time stamp: 0x66262547
Exception code: 0xc0000409
Fault offset: 0x00124fa4
Faulting process id: 0x0x4710
Faulting application start time: 0x0x1DB0321AB5DA47B
Faulting application path: C:\Program Files (x86)\ASUS\AsusFanControlService\2.03.37\AsusFanControlService.exe
Faulting module path: C:\Program Files (x86)\ASUS\AsusFanControlService\2.03.37\AsusFanControlService.exe
Report Id: 622a1d63-e6bb-4a0e-964b-c58144bbd9fa
Faulting package full name:
Faulting package-relative application ID:

[andrewpronin]

HI

this error appeared after the last program update