Armoury Crate V5.8.9.0 / AURA Creator V3.8.6 [Report here if any issues]

[MasterC]

A new Armoury Crate major release is now available. This is the official thread to report issues.

Please Read First:

Uninstall legacy Aura Sync software if already installed.
Always uninstall Armoury Crate using our uninstall tool (DO NOT remove or delete manually) - now included in the standard installer (right-click on icon in Windows Start Menu)

Armoury Crate MUST run from Admin account, and NOT Standard account under Windows.

DO NOT delete files manually after uninstalling Armoury Crate
DO NOT modify the registry
Try to perform a power cycle to resolve lighting issues (shutdown and unplug power supply for at 30 seconds)
Forms MUST be completed and submitted in order to be processed.
Forms from non-forum members will NOT be processed
Must post a brief description in this thread (do this before filling in a form) to receive status updates.

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Must read before reporting issues:

1. THIS IS NOT A THREAD FOR GENERAL CHAT, please report issues ONLY (try to find related threads or create a new one)
2. Try to reboot the system after updates are installed, and check again.
3. DO NOT report issues if facing improper uninstallation or registry issues - please resolve first
4. Revert system to stock speeds to check if errors are caused by excessive overclocking (even if overclock was stable previously)
5. Verify and confirm issues before reporting (do not make multiple posts while still in the process of troubleshooting)
6. Post a brief description of your issue in this thread (less than 50 words)
7. Record and generate a log (change the extension from .LogE to .txt). Prepare some screenshots and photos if applicable.
8. Complete the online Google form: Click HERE  to submit a form. Upload log file to your cloud service if too large then provide the link.
9. Save the link to the form in case you need to revise or upload additional files (do not submit multiple forms for the same issue).

10. Log in to the ROG Forum regularly and check your inbox in case there are updates for your case or more info is requested.

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How to record a log

First, check the Record log box to start recording (Setting/About/App diagnostics)
Agree to the disclaimer
Replicate the issue you are having (reboot if necessary - the log tool will keep running)
Click on the Generate log data button
Save the log file to a location of your choice. (Avoid locations synced to OneDrive)
Stop the recording
Remember to upload this log file to the Google Form (change file extension to .txt first)

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Is my product supported in Armoury Crate & Aura Creator?
Note: There is a separate list for Aura Creator compatibility.
Complete list of supported products here.

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Installation Error?

Download (attachment below) and install Armoury Crate Lite Log Tool v1.1.1.0

More info here:
Fill in the Google Form and attach the log generated.

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Download Update:

Please install using Armoury Crate Installer V3.2.6.1 (approx: 2 MB), download link here:

Full installation package V1.1.2.2 (approx: 3GB) here:
(V5.6.8.0 will be installed without internet connection, requires internet connection to upgrade to V5.7.6.0)

For legacy devices: Use the Aura Sync Utility for lighting - Download V1.07.84_V2

[Deniz_izmir]

Posting here to create an issue record for the Google form.

The tools/driver window still can't be loaded in Armory Crate 5.8.9.0 version.

[SnailyKid]

Flow x13 2023 Model (GV302XV)

Panel Overdrive is missing and not working after upgrading to v5.8.8.0,

even updateing to v5.8.9.0 wont bring it back. Have tried uninstalled and reinstalled old version and it is still missing. There isn't any refreshrate service on official support page and installed it from other product page didnt solve the issue.

[OptimusPrime1]

Panel overdrive button being missing after v5.8.8.0 appears to be spreading....

https://www.reddit.com/r/ASUSROG/comments/1bpxrps/help_panel_overdrive_disappear_from_armoury_crate/

[Aswanth]

I got an update on the Aura wallpaper today. Now the wallpaper changes when applied but still aura doesn't sync with it. I hope soon with an update this problem will be rectified. (Using Windows 11 Home Single Language - Version - 24H2 - (Beta Channel).

[MrAgapiGC]

There is NO BETA channel with 24h2. the current beta is 23H2 22635.3450 that was deploy today. you are on canary.  they will see this on normal cycle. that can be around Q3 2024. any questions?

once that land maybe on dev on the 3 or week (around mid year.) there will be many other updates. If you stay there you never will see anything working.

[MrAgapiGC]

on windows beta channel the app is working as always no issues there.

[DontTaseMeBro]

Panel overdrive is missing from armoury crate on my strix g18 g814jz. I initially used the cloud recovery option in the bios to do a factory reset, which did bring the button back, but after updating everything and plugging in my Asus tuf vg27aql1a monitor, panel overdrive disappeared again and is unrecoverable. I've tried using the armoury crate uninstall tool and re-installing to no avail. I'm not doing another factory reset to replicate the issue, you own both of these products and can reproduce it on your own. I'm using display port to usb-c, plugged into the laptops display port. I did create a log, however, which should still reflect that panel overdrive isn't there. The form doesn't give me the ability to change the email to my rog account email, so hopefully my drive email is okay.

[MasterC]

Please note that the Panel Overdrive issue occurs after you install a couple of the Windows updates released in late March - Windows KB and ASCI driver (security update). We are working to resolve it asap. 

[DontTaseMeBro]

Is there an ETA for when this will get fixed?

[DontTaseMeBro]

Just got the hotfix, panel overdrive button is back and working now.