Armoury Crate V5.7.6.0 & V5.7.9.0 / AURA Creator V3.7.6.0 [Report here if any issues]

[MasterC]

A new Armoury Crate major release is now available. This is the official thread to report issues.

Please Read First:

Uninstall legacy Aura Sync software if already installed.
Always uninstall Armoury Crate using our uninstall tool (DO NOT remove or delete manually) - now included in the standard installer (right-click on icon in Windows Start Menu)

DO NOT delete files manually after uninstalling Armoury Crate
DO NOT modify the registry
Try to perform a power cycle to resolve lighting issues (shutdown and unplug power supply for at 30 seconds)
Forms MUST be completed and submitted in order to be processed.
Forms from non-forum members will NOT be processed
Must post a brief description in this thread (do this before filling in a form) to receive status updates.

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Must read before reporting issues:

1. THIS IS NOT A THREAD FOR GENERAL CHAT, please report issues ONLY (try to find related threads or create a new one)
2. Try to reboot the system after updates are installed, and check again.
3. DO NOT report issues if facing improper uninstallation or registry issues - please resolve first
4. Revert system to stock speeds to check if errors are caused by excessive overclocking (even if overclock was stable previously)
5. Verify and confirm issues before reporting (do not make multiple posts while still in the process of troubleshooting)
6. Post a brief description of your issue in this thread (less than 50 words)
7. Record and generate a log (change the extension from .LogE to .txt). Prepare some screenshots and photos if applicable.
8. Complete the online Google form: Click HERE  to submit a form
9. Save the link to the form in case you need to revise or upload additional files (do not submit multiple form for the same issue).

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How to record a log

First, check the Record log box to start recording (Setting/About/App diagnostics)
Agree to the disclaimer
Replicate the issue you are having (reboot if necessary - the log tool will keep running)
Click on the Generate log data button
Save the log file to a location of your choice. (Avoid locations synced to OneDrive)
Stop the recording
Remember to upload this log file to the Google Form (change file extension to .txt first)

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Is my product supported in Armoury Crate & Aura Creator?
Note: There is a separate list for Aura Creator compatibility.
https://www.asus.com/us/support/FAQ/1042459

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Installation Error?

Download and install Armoury Crate Lite Log Tool v1.0.6.0
https://dlcdnets.asus.com/pub/ASUS/mb/14Utilities/Armoury_Crate_Lite_Log_Tool.zip

For more info:
https://www.asus.com/support/FAQ/1041654/
Fill in the Google Form and attach the generated log there.

Download Update:

Please install using Armoury Crate Installer V3.2.6.1 (approx: 2 MB), download link here:
https://dlcdnets.asus.com/pub/ASUS/mb/14Utilities/ArmouryCrateInstallTool.zip

Full installation package V1.1.2.2 (approx: 3GB) here:
https://dlcdnets.asus.com/pub/ASUS/mb/14Utilities/Armoury_Crate_Full_Installation_Package.zip
(V5.6.8.0 will be installed without internet connection, requires internet connection to upgrade to V5.7.6.0)

Release Notes:

See Release Notes 

[cyber_flame]

Not a single issue yet... However, I have posted long ago but don't know why my Thread Locked..

Thread Link

https://rog-forum.asus.com/t5/armoury-crate/armoury-crate-100-fixed-updated/td-p/900180 

[techbear]

Hello and thanks for your reply. I already  have latest BIOS and CSM is disabled by default in my BIOS. Windows is already booting with UEFI as well.

[JayRos]

The Performance modes (Silent, Performance, and Turbo) are no longer working. Silent used to keep my CPU at 1340Mhz on idle. Now on Silent the CPU is constantly going up and down, between 2300Mhz and 3400Mhz. So. the fans go up and down constantly, and the battery no longer last at all.

This is the only reason I install this app on my laptop, and it's no longer working. Not even after two FRESH INSTALLS OF WINDOWS 11.

The issue started with version 5.7.3.0 of Armoury Crate, and it persists with version 5.7.6.0. I'm using a TUF FX505DT laptop.

The laptop keyboard lights were also failing with 5.7.3.0. 

This is a fresh Windows 11 install, with all the official drivers from ASUS. Everything is updated. There was no issue at all with version 5.6.X.X.

Please, stop messing with the app, stop placing bloatware inside the app. Just let me have in my laptop an app to control my performance modes and my keyboard lights, and that's all. No wallpaper, no aura sync, no news, etc.

[cyber_flame]

Turn-Off Performance mode Aura Sync as well as Auto Scan mode. It will fix this issue.

[JayRos]

That answer was for me?

Aura-Sync Performance Mode is turned-off by default, and I don't have Auto-Scan Mode. I don't have any Aura device. Simply the latest updates of Armoury Crate are not affecting neither the CPU nor the fans speeds. So, its like not having AC installed at all, which generates a lot of fan noise just from web browsing and a lot of battery waste.

[cyber_flame]

@JayRosthen turn off "Aura Wallpaper" then go to "Game Library" and turn off Auto Scanning Mode,  Hoe your problem will solve.

[JayRos]

@cyber_flame I don't have Aura Wallpaper and Auto Scan in Game Library in turned off. But it does not reflect any change.

I'm testing a fresh Windows 11 Pro installation, just with drivers and Windows updates. No apps, no nothing. Silent-Performance-Turbo simply no longer work since 5.7.3.0. I think that probably even started since 5.6.8.0, but didn't pay attention until it was very frustrating.

And there's no way to go back to 5.5.X.X or something older to test. I can't find older versions.

ASUS hasn't updated drivers or bios for my 2019 TUF FX505DT laptop since 2020, and the only thing I wish they stopped updating, Armoury Crate, it's the only thing they update and mess up every month.

I would pay for an official copy of the latest Armoury Crate 4.X.X for TUF laptops.

[cyber_flame]

@JayRosCheck BIOS and see if "C-State" Enable of Disable. If Disable or on Auto, Just Enable it to lowest working possible for your processor. By this way, Processor will not run at full clock during light work or at idle mode. Don't about Ryzen Processors. You can get help from Google and Youtube.

@emkdrl07I have faced this issue once and what I did its insane because I opened Aura Creator, there I tried to setup different effects for all Aura Sync i.e. MB, LED Strips and RAM... Applied it.... Next day just for curiosity, again opened Aura Creator, delete that effects. restart computer and set all to Rainbow Mode... Surprisingly, RAM start responding to that mod... Give it a try and see if it work for your or not.

@ChangSiniorI think you updated your BIOS in recent days... Just Enable C-state and set it to lowest possible... See if that work...

I have always enable "C-State" for my Intel Processor at lower supported level... So at idle stage it runs at minimum require voltage and for light work, it take voltage according to whatever is require.

[MasterC]

We will investigate the power definitions, are you highlighting in the pictures to show that the power modes do not match what is shown in Armoury Crate?

Please note that the CPU frequency is dynamically controlled by Windows to conserve battery life (e.g. there is not point boosting the frequency when the system is idle, even when gaming, must of the work is done by the GPU).  

[emkdrl07]

Hey everyone, I cannot control the RGB of my RAM and not seems in AC after update v5.7.6.0. I tried uninstall AC and install again but not changed. My RAM's information is below. 

Trident Z5 Neo RGB
DDR5-6000 CL36-36-36-96 1.35V
32GB (2x16GB)
AMD EXPO

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Item Version
---- -------
Item Version
---- -------
Armoury Crate UWP App 5.7.6.0
ROG Live Service 2.2.14.0
Aura Service (Lighting Service) 3.07.26
Armoury Crate lite service 5.7.6
Aura Wallpaper Service Yüklü değil
Aura SDK 3.04.39
ASUS AIOFan HAL 1.2.13.0
ASUS AURA Extension Card HAL 1.1.0.20
ASUS AURA Motherboard HAL 1.3.9.5
ASUS Ambient HAL 1.4.0.0
ASUS Keyboard HAL 1.2.49.0
ASUS Mouse HAL 1.2.0.84
ASUS MousePad HAL 1.0.3.5
AacVGA 0.0.6.4
KingstonDram 1.1.25
AURA DRAM Component 1.1.24
ENE RGB HAL 1.1.46.8
ENE_EHD_M2_HAL 1.0.10.3
PHISON HAL 1.0.9.0
Patriot Viper DRAM RGB 1.0.9.7
Patriot Viper M2 SSD RGB 1.1.0.3
Universal Holtek RGB DRAM 1.0.0.6
WD_BLACK AN1500 1.0.14.0