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Armoury Crate V5.7.6.0 & V5.7.9.0 / AURA Creator V3.7.6.0 [Report here if any issues]

MasterC
Community Admin
Community Admin

A new Armoury Crate major release is now available. This is the official thread to report issues.

Please Read First:


Uninstall legacy Aura Sync software if already installed.
Always uninstall Armoury Crate using our uninstall tool (DO NOT remove or delete manually) - now included in the standard installer (right-click on icon in Windows Start Menu)

Uninstall.png

DO NOT delete files manually after uninstalling Armoury Crate
DO NOT modify the registry
Try to perform a power cycle to resolve lighting issues (shutdown and unplug power supply for at 30 seconds)
Forms MUST be completed and submitted in order to be processed.
Forms from non-forum members will NOT be processed
Must post a brief description in this thread (do this before filling in a form) to receive status updates.



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Must read before reporting issues:

1. THIS IS NOT A THREAD FOR GENERAL CHAT, please report issues ONLY (try to find related threads or create a new one)
2. Try to reboot the system after updates are installed, and check again.
3. DO NOT report issues if facing improper uninstallation or registry issues - please resolve first
4. Revert system to stock speeds to check if errors are caused by excessive overclocking (even if overclock was stable previously)
5. Verify and confirm issues before reporting (do not make multiple posts while still in the process of troubleshooting)
6. Post a brief description of your issue in this thread (less than 50 words)
7. Record and generate a log (change the extension from .LogE to .txt). Prepare some screenshots and photos if applicable.
8. Complete the online Google form: Click HERE  to submit a form
9. Save the link to the form in case you need to revise or upload additional files (do not submit multiple form for the same issue).

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How to record a log

MasterC_1-1700099293189.png

First, check the Record log box to start recording (Setting/About/App diagnostics)
Agree to the disclaimer
Replicate the issue you are having (reboot if necessary - the log tool will keep running)
Click on the Generate log data button
Save the log file to a location of your choice. (Avoid locations synced to OneDrive)
Stop the recording
Remember to upload this log file to the Google Form (change file extension to .txt first)

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Is my product supported in Armoury Crate & Aura Creator?
Note: There is a separate list for Aura Creator compatibility.
https://www.asus.com/us/support/FAQ/1042459

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Installation Error?

Download and install Armoury Crate Lite Log Tool v1.0.6.0
https://dlcdnets.asus.com/pub/ASUS/mb/14Utilities/Armoury_Crate_Lite_Log_Tool.zip

For more info:
https://www.asus.com/support/FAQ/1041654/
Fill in the Google Form and attach the generated log there.

 

Download Update:

Please install using Armoury Crate Installer V3.2.6.1 (approx: 2 MB), download link here:
https://dlcdnets.asus.com/pub/ASUS/mb/14Utilities/ArmouryCrateInstallTool.zip

Full installation package V1.1.2.2 (approx: 3GB) here:
https://dlcdnets.asus.com/pub/ASUS/mb/14Utilities/Armoury_Crate_Full_Installation_Package.zip
(V5.6.8.0 will be installed without internet connection, requires internet connection to upgrade to V5.7.6.0)

 

Release Notes:

See Release Notes 

_____________________________________________________________
FPS, Racing, and VR Gamer / Tech Enthusiast / ROG Admin
1,110 Views
202 REPLIES 202

reakwon69
Level 7
The Driver Teimeout Error is known to Asus and has also been reproduced. New version is scheduled to appear on January 22nd, 2024.
 

adamwhite81
Level 8

great if patch many aura and armory creators suggested 8k

week patch masctercweek patch mascterc
 

strat1959
Level 8

---- ignore

stay tuned

 

whats going on? is there going to be an update anytime soon? I will change my aio tomorrow with corsair to use my rig. I cant game, I cant work either. armory crate is just unacceptable. its too heavy and have lots of bugs.

strat1959
Level 8

device section on armory crate shows nothing!!

nothing on device section work, when I select each one, it shows blank page.

anyone facing the same issue? using uninstaller tool or changing windows didn't help. tried too many times. no luck

my rig : rog z790 dark hero,14900k,rog ryujin 360

Item Version
---- -------
Armoury Crate UWP App 5.7.9.0
ROG Live Service 2.3.6.0
Aura Service (Lighting Service) 3.07.33
Armoury Crate lite service 5.7.9
Aura Wallpaper Service Not installed
Aura SDK 3.04.39
ASUS AIOFan HAL 1.2.14.0
ASUS AURA Extension Card HAL 1.1.0.20
ASUS AURA Motherboard HAL 1.3.9.5
ASUS Ambient HAL 2.0.0.0
KingstonDram 1.1.19
AURA DRAM Component 1.1.23
ENE RGB HAL 1.1.48.6
ENE_EHD_M2_HAL 1.0.10.1
PHISON HAL 1.0.9.0
Patriot Viper DRAM RGB 1.0.9.7
Patriot Viper M2 SSD RGB 1.1.0.3
Universal Holtek RGB DRAM 1.0.0.6
WD_BLACK AN1500 1.0.14.0

 

Screenshot 2023-12-29 070711.png

astromaestro
Level 7

Hi there! When I trying to generate a report with ArmoryCrate the application stuck at loading screen for 2 hours and my SSD free space goes from 50 GB to 1GB! I think this is a bug, please help how can I generate a report!

assembly
Level 9

Device options z790 dark hero keeps loading and can't get into settings

未命名.jpg未命名.jpg

Item Version
---- -------
Armoury Crate UWP App 5.7.9.0
ROG Live Service 2.3.6.0
Aura Service (Lighting Service) 3.07.33
Armoury Crate lite service 5.7.9
Aura Wallpaper Service Not installed
Aura SDK 3.04.39
ASUS AIOFan HAL 1.2.14.0
ASUS AURA Extension Card HAL 1.1.0.20
ASUS AURA Motherboard HAL 1.3.9.5
ASUS Ambient HAL 2.0.0.0
ASUS Keyboard HAL 1.2.53.0
ASUS Mouse HAL 1.2.0.84
AacAudioHal 1.3.58.0
AacVGA 0.0.6.4
KingstonDram 1.1.25
AURA DRAM Component 1.1.24
ENE RGB HAL 1.1.48.6
ENE_EHD_M2_HAL 1.0.10.3
PHISON HAL 1.0.9.0
Patriot Viper DRAM RGB 1.0.9.7
Patriot Viper M2 SSD RGB 1.1.0.3
Universal Holtek RGB DRAM 1.0.0.6
WD_BLACK AN1500 1.0.14.0

Turbeau
Level 7

ArmoryCrate 5.7.9.0 is not restarting fan when computer awakens from sleep on battery power.  Regardless of if the computer is plugged in afterwards, the fan will not start until computer is power cycled, even I select Turbo in ArmoryCrate.

Nevermind.  I uninstalled ArmouryCreate and checked--the behavior is persisting even after the app is uninstalled.  Must be something with the OS or drivers.

Camo260
Level 7

Ever since I installed the ROG RYUJIN III 360 ARGB and set up the LCD display in Armory Crate version 5.6.8.0 my PC would constantly and randomly crash and in different ways. I have found if I disable the display, I don't have any freezes or crashes, but it is annoying I can't use the main feature of the AIO. I think the only version that didn't crash was 5.7.3.0

For example:
- PC freezing when idling with monitors showing desktop, peripherals have no power (no backlighting and no function) and fans either running full speed or not at all.
- PC freezing when idling with monitors showing black screens, peripherals have no power (no backlighting and no function) and fans either running full speed or not at all.
- PC turning off almost as if the power cord had been pulled out, this usually also happens when idle but recently sometimes when running games.

Item Version
---- -------
Armoury Crate UWP App 5.7.9.0
ROG Live Service 2.3.6.0
Aura Service (Lighting Service) 3.07.33
Armoury Crate lite service 5.7.9
Aura Wallpaper Service Not installed
Aura SDK 3.04.39
ASUS AIOFan HAL 1.2.14.0
ASUS AURA Extension Card HAL 1.1.0.20
ASUS AURA Motherboard HAL 1.3.9.5
ASUS Ambient HAL 2.0.0.0
KingstonDram 1.1.28
AURA DRAM Component 1.1.24
ENE RGB HAL 1.1.48.6
ENE_EHD_M2_HAL 1.0.10.3
PHISON HAL 1.0.9.0
Patriot Viper DRAM RGB 1.0.9.7
Patriot Viper M2 SSD RGB 1.1.0.3
Universal Holtek RGB DRAM 1.0.0.6
WD_BLACK AN1500 1.0.14.0