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Armoury Crate V5.7.6.0 & V5.7.9.0 / AURA Creator V3.7.6.0 [Report here if any issues]

MasterC
Community Admin
Community Admin

A new Armoury Crate major release is now available. This is the official thread to report issues.

Please Read First:


Uninstall legacy Aura Sync software if already installed.
Always uninstall Armoury Crate using our uninstall tool (DO NOT remove or delete manually) - now included in the standard installer (right-click on icon in Windows Start Menu)

Uninstall.png

DO NOT delete files manually after uninstalling Armoury Crate
DO NOT modify the registry
Try to perform a power cycle to resolve lighting issues (shutdown and unplug power supply for at 30 seconds)
Forms MUST be completed and submitted in order to be processed.
Forms from non-forum members will NOT be processed
Must post a brief description in this thread (do this before filling in a form) to receive status updates.



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Must read before reporting issues:

1. THIS IS NOT A THREAD FOR GENERAL CHAT, please report issues ONLY (try to find related threads or create a new one)
2. Try to reboot the system after updates are installed, and check again.
3. DO NOT report issues if facing improper uninstallation or registry issues - please resolve first
4. Revert system to stock speeds to check if errors are caused by excessive overclocking (even if overclock was stable previously)
5. Verify and confirm issues before reporting (do not make multiple posts while still in the process of troubleshooting)
6. Post a brief description of your issue in this thread (less than 50 words)
7. Record and generate a log (change the extension from .LogE to .txt). Prepare some screenshots and photos if applicable.
8. Complete the online Google form: Click HERE  to submit a form
9. Save the link to the form in case you need to revise or upload additional files (do not submit multiple form for the same issue).

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How to record a log

MasterC_1-1700099293189.png

First, check the Record log box to start recording (Setting/About/App diagnostics)
Agree to the disclaimer
Replicate the issue you are having (reboot if necessary - the log tool will keep running)
Click on the Generate log data button
Save the log file to a location of your choice. (Avoid locations synced to OneDrive)
Stop the recording
Remember to upload this log file to the Google Form (change file extension to .txt first)

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Is my product supported in Armoury Crate & Aura Creator?
Note: There is a separate list for Aura Creator compatibility.
https://www.asus.com/us/support/FAQ/1042459

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Installation Error?

Download and install Armoury Crate Lite Log Tool v1.0.6.0
https://dlcdnets.asus.com/pub/ASUS/mb/14Utilities/Armoury_Crate_Lite_Log_Tool.zip

For more info:
https://www.asus.com/support/FAQ/1041654/
Fill in the Google Form and attach the generated log there.

 

Download Update:

Please install using Armoury Crate Installer V3.2.6.1 (approx: 2 MB), download link here:
https://dlcdnets.asus.com/pub/ASUS/mb/14Utilities/ArmouryCrateInstallTool.zip

Full installation package V1.1.2.2 (approx: 3GB) here:
https://dlcdnets.asus.com/pub/ASUS/mb/14Utilities/Armoury_Crate_Full_Installation_Package.zip
(V5.6.8.0 will be installed without internet connection, requires internet connection to upgrade to V5.7.6.0)

 

Release Notes:

See Release Notes 

_____________________________________________________________
FPS, Racing, and VR Gamer / Tech Enthusiast / ROG Admin
1,796 Views
202 REPLIES 202

Yes I have same in my windows/program log

TM

Asus Prime Z690-P WiFi, Intel 12:e I5 12600K, 2x16Mb Kingston DDR5 5200Mhz, Rog Ruyjin II 360 ARGB, Rog-Strix-RTX3060-O12G-V2-GAMING, Asus VG249Q1R, Asus Rog Strix Helios, Rog-Strix-850G, 2 x 1TB Samsung 980 Pro, Asus TUF Gaming K1, Asus Rog Pugio II

Over 1 month with this problem, unable to use any utility features. any solution soon?

lordberti
Level 11

@ProUser 

Version 5.7.9.0 German (11.12.23) 

Screenshot 2023-12-13 144530.jpg

Item Version
---- -------
Armoury Crate UWP App 5.7.9.0
ROG Live Service 2.3.6.0
Aura Service (Lighting Service) 3.07.33
Armoury Crate lite service 5.7.9
Aura Wallpaper Service Nicht installiert
Aura SDK 3.04.39
ASUS AIOFan HAL 1.2.14.0
ASUS AURA Extension Card HAL 1.1.0.20
ASUS AURA Motherboard HAL 1.3.9.5
ASUS Ambient HAL 1.4.0.0
ASUS Keyboard HAL 1.2.49.0
ASUS Mouse HAL 1.2.0.84
AacVGA 0.0.6.4
KingstonDram 1.1.28
AURA DRAM Component 1.1.24
ENE RGB HAL 1.1.47.1
ENE_EHD_M2_HAL 1.0.10.3
PHISON HAL 1.0.9.0
Patriot Viper DRAM RGB 1.0.9.7
Patriot Viper M2 SSD RGB 1.1.0.3
Universal Holtek RGB DRAM 1.0.0.6
WD_BLACK AN1500 1.0.14.0

AMD Ryzen 9 7950X3D | ROG CROSSHAIR X670E EXTREME | ASUS TUF Gaming GeForce RTX 4090 OC | G.Skill F5-6000J3040G32GX2-TZ5N | WD Black SN850X | PHANTEKS Glacier One 360 T30 Gen2 | LG OLED42C27LA | Phanteks NV7 | Seasonic PRIME-TX-1300 | Windows 11 Pro.

 

The new 5.7.9.0 has not appeared here in Sweden yet. 
Tools menu doesn't work yet either.
A new Chipset was, however, on the Asus driver for the motherboard.

 

TM

Asus Prime Z690-P WiFi, Intel 12:e I5 12600K, 2x16Mb Kingston DDR5 5200Mhz, Rog Ruyjin II 360 ARGB, Rog-Strix-RTX3060-O12G-V2-GAMING, Asus VG249Q1R, Asus Rog Strix Helios, Rog-Strix-850G, 2 x 1TB Samsung 980 Pro, Asus TUF Gaming K1, Asus Rog Pugio II

@lordberti Do you get it from Windows Store? Because for me was no new Release there at least the last time i checked! Will check it today....

PS: Bin auch auf deutschem system....

@ProUser Yes it is from Windows Store from Monday (11.12)

AMD Ryzen 9 7950X3D | ROG CROSSHAIR X670E EXTREME | ASUS TUF Gaming GeForce RTX 4090 OC | G.Skill F5-6000J3040G32GX2-TZ5N | WD Black SN850X | PHANTEKS Glacier One 360 T30 Gen2 | LG OLED42C27LA | Phanteks NV7 | Seasonic PRIME-TX-1300 | Windows 11 Pro.

Tommy_M
Level 10

I got 5.7.9.0 from Armory update center today.
A quick review of the menus shows that the tools menu still times out.
Other menus work.
I have 5 pictures posted on Rog Ryujin II but after
cold booting the computer then Rog Ryujin drops the 5th image all the time

Edit:

Cold start of computer, the Rog Ryujin II retrieves saved data from some old data file. The most recent image (no. 5) saved in the app is not included, and that box is empty. If you put image back, it works until you turn it off and do a cold start.

Edit 1:

Left the computer on for approx: 2 hours. When I came back, sync to my kingston KF552C40BBA-16, DDR5-5200 ram had stopped. Run other drives static but memories had rainbow now. The device memory was also missing in the Aura Sync menu. This has not happened before. Restarted the computer and everything started again

Edit 2:

1. Screenshot of the data I saved.
2. Screenshot of data after cold start of computer.
Then you see that picture no. 6 is missing and that the viewing time
of images is 5sec. On screenshot 1 I have saved 10sec.
I interpret this as Armory Crate saving/retrieving data in different places and
this data is not mirrored.

TM

Asus Prime Z690-P WiFi, Intel 12:e I5 12600K, 2x16Mb Kingston DDR5 5200Mhz, Rog Ruyjin II 360 ARGB, Rog-Strix-RTX3060-O12G-V2-GAMING, Asus VG249Q1R, Asus Rog Strix Helios, Rog-Strix-850G, 2 x 1TB Samsung 980 Pro, Asus TUF Gaming K1, Asus Rog Pugio II

Raidentaylor
Level 8

Hi.

With the latest update, it is now possible to include the Rampage V 10th edition. 🙂

But now I forgot to mention that I'm missing the Asus ROG STRIX GTX 1080Ti.

Thanks for the updates.

Devices.JPG

AndrasROG
Level 10

RECURRING instances of handle leaks:

  • ArmouryCrate.UserSessionHelper.exe
  • LightningService.exe.


Prioritize fixingLightningService.exe process: Can't stop the handles leak unless process is stopped.

Can confirm (reason I came here)!

LightningService 3.07.33 is leaking 3-4 handles PER SECOND, despite having only SOLID colors set for all the devices. Only solution is to stop the service.

Don't you guys test for leaks before releasing new versions? It's not the first time this happened, just search the forum.