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Armoury Crate V5.6.3.0 / AURA Creator V3.6.5.0 [Report here if any issues]

MasterC
Community Admin
Community Admin

A new Armoury Crate major release is now available. This is the official thread to report issues.

Please Read First:

Uninstall legacy Aura Sync software if already installed.
Always uninstall Armoury Crate using our uninstall tool (do not remove manually) - now included in the standard installer (right-click on icon in Windows Start Menu)

Uninstaller.png
DO NOT delete files manually after uninstalling Armoury Crate
DO NOT modify the registry
Try to perform a power cycle to resolve lighting issues (shutdown and unplug power supply for at least 60 seconds)
Forms MUST be completed and submitted in order to be processed.
Forms from non-forum members will NOT be processed
Must post a brief description in this thread (do this before filling in a form) to receive status updates.

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Must read before reporting issues:

1. THIS IS NOT A THREAD FOR GENERAL CHAT, please report issues ONLY (try to find related threads or create a new one)
2. Try to reboot the system after updates are installed, and check again.
3. DO NOT report issues if facing improper uninstallation or registry issues - please resolve first
4. Revert system to stock speeds to check if errors are caused by excessive overclocking (even if overclock was stable previously)
5. Verify and confirm issues before reporting (do not make multiple posts while still in the process of troubleshooting)
6. Post a brief description of your issue in this thread (less than 50 words)
7. Record and generate a log (change the extension from .LogE to .txt). Prepare some screenshots and photos if applicable.
8. Complete the online Google form: https://forms.gle/SfKwJkSyxq4urn9PA
9. Save the link to the form in case you need to revise or upload additional files (do not submit multiple form for the same issue).

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How to record a log
How to Record a log.png

First, check the Record log box to start recording (Setting/About/App diagnostics)
Agree to the disclaimer
Replicate the issue you are having (reboot if necessary - the log tool will keep running)
Click on the Generate log data button
Save the log file to a location of your choice. (Avoid locations synced to OneDrive)
Stop the recording
Remember to upload this log file to the Google Form (change file extension to .txt first)

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Is my product supported in Armoury Crate & Aura Creator?

https://www.asus.com/us/support/FAQ/1042459

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Installation Error?

Download and install Armoury Crate Lite Log Tool v1.0.6.0
https://dlcdnets.asus.com/pub/ASUS/mb/14Utilities/Armoury_Crate_Lite_Log_Tool.zip

For more info:
https://www.asus.com/support/FAQ/1041654/
Fill in the Google Form and attach the generated log there.

 

Download Update:

Please install using Armoury Crate Installer V3.2.6.1 (approx: 2 MB), download link here:
https://dlcdnets.asus.com/pub/ASUS/mb/14Utilities/ArmouryCrateInstallTool.zip

Full installation package V1.1.2.2 (approx: 3GB) here:
https://dlcdnets.asus.com/pub/ASUS/mb/14Utilities/Armoury_Crate_Full_Installation_Package.zip
(V5.3.4.0 will be installed without internet connection, requires internet connection to upgrade to V5.6.3.0)

 

Release Notes:

Release Notes - Republic of Gamers Forum (asus.com)

 

 

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FPS, Racing, and VR Gamer / Tech Enthusiast / ROG Admin
1,409 Views
150 REPLIES 150

zachdesu
Level 8
  1. FanXpert cannot be updated hence cannot access any of the fans settings
  2. Aura effects goes haywired when system entered standby. Using "Music" mode where there should be no lights going on system idling. Had to relaunch Armoury Crate for the aura effects back to normal Music mode
  3. Aura wallpaper sometimes go crazy after turning off my speakers (Windows will detect no audio output available). There will be effects even when there is no music playing.
  4. Fast Charge Notification keep appearing even when there is nothing plugged in to the USB ports capable of being charged (speakers, keyboard, etc)
  5. Amoury Crate is somehow causing LG Control Center to fail in detecting my LG 38GN950 monitor saying that the USB cable is not plugged in. However, my speakers and keyboard is plugged in to the USB ports via the monitor and both speakers and keyboard are working fine. These is definitely some software conflict between Asus and LG..

zachdesu_0-1684831806154.png

 

Screenshot 2023-05-23 163926.png

zachdesu
Level 8

Haha.. if only it was that easy. The moment you tried to enable/install Aura wallpaper, it asks you to update everything to the latest version first.

You have now posted 40+ times regarding Armoury Crate, but have not submitted any forms or logs (as far as I can see). As the original post of the threads mentions (at the top of the page), this is NOT a discussion thread. Please report an issue if you would like assistance, and do NOT spam the forum. 

In the future, you can choose not to update Armoury Crate, it is your choice. It is the Microsoft Store that updates automatically, and therefore you can disable automatic updates from there anytime you wish. Thanks.

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FPS, Racing, and VR Gamer / Tech Enthusiast / ROG Admin

Hopper64
Level 14

Log file submitted for ongoing memory recognition problem mentioned earlier in this thread.

 

IMG_1376.jpg

MZ790A Bios 1801, GSkill F5-8000J3848H16GX2-TZRK, 13900KS, EKWB D5 TBE 300, Corsair 1600i, Asus Strix 4090 w/ Optimus block, Phanteks Enthoo Elite, Asus Claymore 2, Asus Gladius 3, Asus XG349C, Samsung 990, Windows 11 Pro

tivengoacercare
Level 7

Hello,
i'm encountering an error while installing Armoury Crate either error code 4141 and 501.

tivengoacercare_0-1684858086749.png

OS: Windows 11 22H2 (build SO 22621.1702)
Laptop: ROG Flow X16 GV601RM_GV601RM

Windows Defender disabled
Internet connection stable

 

theinvoker
Level 8

scenario profiles still don't work with ROG Falchion

Paulx
Level 7

Same. Cant run FanExpert after update. Error code H2005.

pixielark
Level 9

Fan export does not work properly with this update.

Screenshot 2023-05-24 212724.jpg

 

will upload log via google form

I was having the same issue, just turned off and on the PC and it fixed. (So far hahahaha)

kindlein
Level 7

Same issue here. Maybe i should uninstall AC....