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Armoury Crate V5.6.10.0 / V5.6.8.0 / AURA Creator V3.6.9.0 [Report here if any issues]

MasterC
Community Admin
Community Admin

A new Armoury Crate major release is now available. This is the official thread to report issues.

Please Read First:

Uninstall legacy Aura Sync software if already installed.
Always uninstall Armoury Crate using our uninstall tool (do not remove manually) - now included in the standard installer (right-click on icon in Windows Start Menu)

Uninstaller.png
DO NOT delete files manually after uninstalling Armoury Crate
DO NOT modify the registry
Try to perform a power cycle to resolve lighting issues (shutdown and unplug power supply for at least 60 seconds)
Forms MUST be completed and submitted in order to be processed.
Forms from non-forum members will NOT be processed
Must post a brief description in this thread (do this before filling in a form) to receive status updates.

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Must read before reporting issues:

1. THIS IS NOT A THREAD FOR GENERAL CHAT, please report issues ONLY (try to find related threads or create a new one)
2. Try to reboot the system after updates are installed, and check again.
3. DO NOT report issues if facing improper uninstallation or registry issues - please resolve first
4. Revert system to stock speeds to check if errors are caused by excessive overclocking (even if overclock was stable previously)
5. Verify and confirm issues before reporting (do not make multiple posts while still in the process of troubleshooting)
6. Post a brief description of your issue in this thread (less than 50 words)
7. Record and generate a log (change the extension from .LogE to .txt). Prepare some screenshots and photos if applicable.
8. Complete the online Google form: Click HERE to submit a form
9. Save the link to the form in case you need to revise or upload additional files (do not submit multiple form for the same issue).

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How to record a log
How to Record a log.png

First, check the Record log box to start recording (Setting/About/App diagnostics)
Agree to the disclaimer
Replicate the issue you are having (reboot if necessary - the log tool will keep running)
Click on the Generate log data button
Save the log file to a location of your choice. (Avoid locations synced to OneDrive)
Stop the recording
Remember to upload this log file to the Google Form (change file extension to .txt first)

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Is my product supported in Armoury Crate & Aura Creator?
Note: There is a separate list for Aura Creator compatibility.
https://www.asus.com/us/support/FAQ/1042459

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Installation Error?

Download and install Armoury Crate Lite Log Tool v1.0.6.0
https://dlcdnets.asus.com/pub/ASUS/mb/14Utilities/Armoury_Crate_Lite_Log_Tool.zip

For more info:
https://www.asus.com/support/FAQ/1041654/
Fill in the Google Form and attach the generated log there.

 

Download Update:

Please install using Armoury Crate Installer V3.2.6.1 (approx: 2 MB), download link here:
https://dlcdnets.asus.com/pub/ASUS/mb/14Utilities/ArmouryCrateInstallTool.zip

Full installation package V1.1.2.2 (approx: 3GB) here:
https://dlcdnets.asus.com/pub/ASUS/mb/14Utilities/Armoury_Crate_Full_Installation_Package.zip
(V5.3.4.0 will be installed without internet connection, requires internet connection to upgrade to V5.6.3.0)

 

Release Notes:

See Release Notes

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FPS, Racing, and VR Gamer / Tech Enthusiast / ROG Admin
37,608 Views
202 REPLIES 202

Please read the instructions at the top of the page for how to submit a form. Thanks.

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FPS, Racing, and VR Gamer / Tech Enthusiast / ROG Admin

AndrasROG
Level 10

CPU handles leak when using any lightning effects except static and dark (keeps coming back after every couple of major releases).

Everything is clean / no modifications made to files/registry.

3vil5pirit
Level 8

in tatest armory crate, when im putting the laptop in silent mode in armory crate, everytime open the game to play, i notice there is a red triangle mark at the top of silent mode, when i click the red mark, said the window power plan override the rog operating mode. everytime i change back to silent mode in armory crate, after open game, the triangle red mark will show up again. how to prevent the window power plan override the operating mode? 

What does the temperature get up to?(85-90 is normal for high-powered GPUs at full load) Fans should kick in to protect your laptop from overheating or system crashing. 

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FPS, Racing, and VR Gamer / Tech Enthusiast / ROG Admin

both cpu and gpu temp around 70 degree only. the power mode actually changed instantly once i open the game. i put silent mode, open game, then change to desktop straight away, open armory crate, the red triangle mark show up already. 

This is probably because you are set in "Modern Standby" S0 power saving

Modern Standby *DOES NOT* accept personalized Power plans, like ASUS Armoury Crate ones, so you got to be sticked solely to the 3 Windows Modern Standby Power plans. This is by Microsoft design, so nothing to workaround here. Armoury Crate power plans are totaly useless in this case, and you'll keep having the red warning triangle all the time, meaning the Power Plan in use is Windows'one, not A.C one.

Armoury Crate Power plans are reset to the current active Modern standby Power plan, each time your PC wakes up from sleep, or after a bit of time  

If your motherboard supports S1 or S3, you could try to disable "Modern Standby" (Google to see how to do that in Registry) and use those modes. Otherwise, there's no solution at the moment, you'll be sticked to the S0 Modern Standby Power plans, or if Modern Standby is disabled, only long sleep will be available

This is a big flaw in Armoury Crate at the moment, especially for those having a BIOS supporting only the S0 "Modern Standby"... ☹️

ASUS G713PV Ryzen 9 7845HX, NVidia 4060 8GB, 32GB RAM, 1920x1080 144Hz G-Sync
Workarounds set for stability: W11 Hibernate disabled: powercfg /h off (NO sleep Freeze/reboots) W11 Core isolation disabled (NO flickers) W11 HD audio driver instead of nVidia HD audio driver (NO Crakling/unstable HDMI sound) GHelper (Lightweight and stable)

Tarsinion
Level 7

Hi, I have TUF GAMING WIRELLES M4 and after updating the driver in armory crate from 19.6.2023 I started to get error 2006. It also stopped showing the battery status notification. Pls, fix the error.

Tarsinion_0-1687891063806.png

 

Olexander
Level 9

Strix SCAR 15 G533ZW
With the latest update, the laptop does not appear as a device for Aura Sync.

Olexander_0-1687907376596.png

 

HI There, from what we can see, you didn't connect any devices to sync the lighting with.

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FPS, Racing, and VR Gamer / Tech Enthusiast / ROG Admin

O meu teclado e a iluminação quando ligo o laptop, não funcionam, simplesmente o Aura Sync nem reconhece o teclado, não funciona nenhuma tecla, depois de 5 a 10 minutos que o note esta ligado o teclado volta a funcionar piscando os led de iluminação, porem o aura agora o identifica com problemas, se reiniciar ele funcionará normal, porem se desligar, quando ligar novamente o problema persiste fazendo o mesmo ciclo.