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Armoury Crate V5.6.10.0 / V5.6.8.0 / AURA Creator V3.6.9.0 [Report here if any issues]

MasterC
Community Admin
Community Admin

A new Armoury Crate major release is now available. This is the official thread to report issues.

Please Read First:

Uninstall legacy Aura Sync software if already installed.
Always uninstall Armoury Crate using our uninstall tool (do not remove manually) - now included in the standard installer (right-click on icon in Windows Start Menu)

Uninstaller.png
DO NOT delete files manually after uninstalling Armoury Crate
DO NOT modify the registry
Try to perform a power cycle to resolve lighting issues (shutdown and unplug power supply for at least 60 seconds)
Forms MUST be completed and submitted in order to be processed.
Forms from non-forum members will NOT be processed
Must post a brief description in this thread (do this before filling in a form) to receive status updates.

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Must read before reporting issues:

1. THIS IS NOT A THREAD FOR GENERAL CHAT, please report issues ONLY (try to find related threads or create a new one)
2. Try to reboot the system after updates are installed, and check again.
3. DO NOT report issues if facing improper uninstallation or registry issues - please resolve first
4. Revert system to stock speeds to check if errors are caused by excessive overclocking (even if overclock was stable previously)
5. Verify and confirm issues before reporting (do not make multiple posts while still in the process of troubleshooting)
6. Post a brief description of your issue in this thread (less than 50 words)
7. Record and generate a log (change the extension from .LogE to .txt). Prepare some screenshots and photos if applicable.
8. Complete the online Google form: Click HERE to submit a form
9. Save the link to the form in case you need to revise or upload additional files (do not submit multiple form for the same issue).

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How to record a log
How to Record a log.png

First, check the Record log box to start recording (Setting/About/App diagnostics)
Agree to the disclaimer
Replicate the issue you are having (reboot if necessary - the log tool will keep running)
Click on the Generate log data button
Save the log file to a location of your choice. (Avoid locations synced to OneDrive)
Stop the recording
Remember to upload this log file to the Google Form (change file extension to .txt first)

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Is my product supported in Armoury Crate & Aura Creator?
Note: There is a separate list for Aura Creator compatibility.
https://www.asus.com/us/support/FAQ/1042459

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Installation Error?

Download and install Armoury Crate Lite Log Tool v1.0.6.0
https://dlcdnets.asus.com/pub/ASUS/mb/14Utilities/Armoury_Crate_Lite_Log_Tool.zip

For more info:
https://www.asus.com/support/FAQ/1041654/
Fill in the Google Form and attach the generated log there.

 

Download Update:

Please install using Armoury Crate Installer V3.2.6.1 (approx: 2 MB), download link here:
https://dlcdnets.asus.com/pub/ASUS/mb/14Utilities/ArmouryCrateInstallTool.zip

Full installation package V1.1.2.2 (approx: 3GB) here:
https://dlcdnets.asus.com/pub/ASUS/mb/14Utilities/Armoury_Crate_Full_Installation_Package.zip
(V5.3.4.0 will be installed without internet connection, requires internet connection to upgrade to V5.6.3.0)

 

Release Notes:

See Release Notes

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FPS, Racing, and VR Gamer / Tech Enthusiast / ROG Admin
37,752 Views
202 REPLIES 202

Baddua
Level 7

Hi, when i try to download Armory Crate from the link that have been provided a new tab opens and says 404 not found but I can download the fulll package is problem occuring because of me or is it because of the link thanks in advance

Download Update:

Please install using Armoury Crate Installer V3.2.6.1 (approx: 2 MB), download link here:
https://dlcdnets.asus.com/pub/ASUS/mb/14Utilities/ArmouryCrateInstallTool.zip

Lukmantaraz
Level 7

Please download OTA update system manual 

Sheng_Rong
Level 8

Recognition Problem on the ROG Z690 Maximus Hero: Armoury Crate Fails to Detect Motherboard and RAM

Hi @MasterC: Can you please assist me in verifying if you have been able to review my case? I'm encountering an issue where Armoury Crate is not detecting my motherboard and RAM for the lighting change.  Recognition Problem on the ROG Z690 Maximus Hero

1.jpg

 

Hi @Sheng_Rong, what memory are you running?

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FPS, Racing, and VR Gamer / Tech Enthusiast / ROG Admin


@MasterC wrote:

Hi @Sheng_Rong, what memory are you running?


Kingston Fury KF560C40BBAK4-64, Also can't change lights of MB and Chassis ASUS Helios

Please share some photos of how the chssis lighting is connected as well, thanks.

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FPS, Racing, and VR Gamer / Tech Enthusiast / ROG Admin

Before the update all is working, the Helios it connected to ADD GEN2_1 and it setup to MB

xeneks
Level 8

Reporting that installation bluescreened on the first boot after... However, second boot went through, and the version above works. It didn't exhibit the bootloop I got stuck on, in this version.  https://rog-forum.asus.com/t5/armoury-crate/armoury-crate-v5-6-3-0-aura-creator-v3-6-5-0-report-here... - app updated successfully and I can rest the keyboard colour and select the ASUS powersave modes, like silent, along with the 'low blue light' LCD setting. So - this is a thankyou - the bluescreen was concerning, however whatever went wrong self resolved and I'm back to using Armory Crate - with function keys back as expected. Awesome work Asus & MasterC, I appreciate this stuff is... technical. 🙂

AndrasROG
Level 10

LightningService.exe CPU handles leak with all RGB effects except dark and static (z790).