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Armoury Crate V5.6.10.0 / V5.6.8.0 / AURA Creator V3.6.9.0 [Report here if any issues]

MasterC
Community Admin
Community Admin

A new Armoury Crate major release is now available. This is the official thread to report issues.

Please Read First:

Uninstall legacy Aura Sync software if already installed.
Always uninstall Armoury Crate using our uninstall tool (do not remove manually) - now included in the standard installer (right-click on icon in Windows Start Menu)

Uninstaller.png
DO NOT delete files manually after uninstalling Armoury Crate
DO NOT modify the registry
Try to perform a power cycle to resolve lighting issues (shutdown and unplug power supply for at least 60 seconds)
Forms MUST be completed and submitted in order to be processed.
Forms from non-forum members will NOT be processed
Must post a brief description in this thread (do this before filling in a form) to receive status updates.

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Must read before reporting issues:

1. THIS IS NOT A THREAD FOR GENERAL CHAT, please report issues ONLY (try to find related threads or create a new one)
2. Try to reboot the system after updates are installed, and check again.
3. DO NOT report issues if facing improper uninstallation or registry issues - please resolve first
4. Revert system to stock speeds to check if errors are caused by excessive overclocking (even if overclock was stable previously)
5. Verify and confirm issues before reporting (do not make multiple posts while still in the process of troubleshooting)
6. Post a brief description of your issue in this thread (less than 50 words)
7. Record and generate a log (change the extension from .LogE to .txt). Prepare some screenshots and photos if applicable.
8. Complete the online Google form: Click HERE to submit a form
9. Save the link to the form in case you need to revise or upload additional files (do not submit multiple form for the same issue).

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How to record a log
How to Record a log.png

First, check the Record log box to start recording (Setting/About/App diagnostics)
Agree to the disclaimer
Replicate the issue you are having (reboot if necessary - the log tool will keep running)
Click on the Generate log data button
Save the log file to a location of your choice. (Avoid locations synced to OneDrive)
Stop the recording
Remember to upload this log file to the Google Form (change file extension to .txt first)

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Is my product supported in Armoury Crate & Aura Creator?
Note: There is a separate list for Aura Creator compatibility.
https://www.asus.com/us/support/FAQ/1042459

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Installation Error?

Download and install Armoury Crate Lite Log Tool v1.0.6.0
https://dlcdnets.asus.com/pub/ASUS/mb/14Utilities/Armoury_Crate_Lite_Log_Tool.zip

For more info:
https://www.asus.com/support/FAQ/1041654/
Fill in the Google Form and attach the generated log there.

 

Download Update:

Please install using Armoury Crate Installer V3.2.6.1 (approx: 2 MB), download link here:
https://dlcdnets.asus.com/pub/ASUS/mb/14Utilities/ArmouryCrateInstallTool.zip

Full installation package V1.1.2.2 (approx: 3GB) here:
https://dlcdnets.asus.com/pub/ASUS/mb/14Utilities/Armoury_Crate_Full_Installation_Package.zip
(V5.3.4.0 will be installed without internet connection, requires internet connection to upgrade to V5.6.3.0)

 

Release Notes:

See Release Notes

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FPS, Racing, and VR Gamer / Tech Enthusiast / ROG Admin
37,991 Views
202 REPLIES 202

Arithmetic
Level 7

 

 

Chastity1
Level 8

I had to disable the Aura Sync service due to a large amount of errors reported in Event Log for WMI-Activity - Operational, with event ID 5858.  I was using the Smart Aura option to use lighting as a temp gauge for the CPU.  After a while, CPU usage spikes on a single core, and my CPU idle jumps up to 15%, instead of the usual 4-6%.

marell
Level 8

I'm unable to install armoury crate on my rig with crosshair viii dark hero. After fresh windows 11 install, when i try to install armoury crate, i ALWAYS get error 501, being unable to proceed with the installation.

nllelobr
Level 10

Since Last update this week.
Aura Creator, don't recognize my memory, but Aura Light does and work fine. Also in Aura Creator I can see my GPU, but it doesn't replicate the light settings I want (stay off)
Memory: Gskil Trident Z DDR5 6000mhz 
GPU: Asus ROG Strix 4080 16GB OC.
Already used the unistaller and did a fresh install of AC.

jaf
Level 7

I'm having trouble updating ASUS HAL Central (error: 4192) and ASUS Core SDK for X570-E motherboard and STRIX-RTX3070TI graphics card (the update simply doesn't work)

image_2023-08-22_180242721.png

ViperWolf89
Level 8

Hi, i am on TUF Z790 + TUF 4070TI OC

I still have the problem that, while the system boot up is all messed up
- if AC remove before start PC, it start with reinbow effect

- if current NOT removed, it start with some light off (aRGB gen2) and some on (aRGB gen1)

 

But with the last update i have another very annoying bug, seems that whe i start a game (Full screen app?) the TUF logo on GPU desync from Aura Sync and show it standard colour (red by default).

Seems that its not only my fault.

 

Please fix it

Thx

1_AM
Level 7

i have an issue with armoury crate, the performance modes  are changing on every key press on keyboard. on pressing A B W E or anything else even on pressing spacebar or enter . i have tried uninstalling and installing many times but the problem continues with the intallation and ends with uninstallation. please help

SkyGolem
Level 7

Hi

After updating the CPU temp and voltage show 0. I have uninstalled and re-installed armoury crate. I have reset bios and reset Windows (not a full re-install).

 

SkyGolem_0-1692908701134.png

Thanks

Which desktop, laptop, or motherboard do you have? Please also follow the instructions to record a log. Thanks. 

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FPS, Racing, and VR Gamer / Tech Enthusiast / ROG Admin

Kazul_Kaluru
Level 7

When I start Armoury Crate is has a blank black screen with the 3 lines for the menu in the top left.  It's frozen and I am unable to interact with any menu or close it without task manager.