Armoury Crate V5.6.10.0 / V5.6.8.0 / AURA Creator V3.6.9.0 [Report here if any issues]

[MasterC]

A new Armoury Crate major release is now available. This is the official thread to report issues.

Please Read First:

Uninstall legacy Aura Sync software if already installed.
Always uninstall Armoury Crate using our uninstall tool (do not remove manually) - now included in the standard installer (right-click on icon in Windows Start Menu)

DO NOT delete files manually after uninstalling Armoury Crate
DO NOT modify the registry
Try to perform a power cycle to resolve lighting issues (shutdown and unplug power supply for at least 60 seconds)
Forms MUST be completed and submitted in order to be processed.
Forms from non-forum members will NOT be processed
Must post a brief description in this thread (do this before filling in a form) to receive status updates.

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Must read before reporting issues:

1. THIS IS NOT A THREAD FOR GENERAL CHAT, please report issues ONLY (try to find related threads or create a new one)
2. Try to reboot the system after updates are installed, and check again.
3. DO NOT report issues if facing improper uninstallation or registry issues - please resolve first
4. Revert system to stock speeds to check if errors are caused by excessive overclocking (even if overclock was stable previously)
5. Verify and confirm issues before reporting (do not make multiple posts while still in the process of troubleshooting)
6. Post a brief description of your issue in this thread (less than 50 words)
7. Record and generate a log (change the extension from .LogE to .txt). Prepare some screenshots and photos if applicable.
8. Complete the online Google form: Click HERE to submit a form
9. Save the link to the form in case you need to revise or upload additional files (do not submit multiple form for the same issue).

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How to record a log

First, check the Record log box to start recording (Setting/About/App diagnostics)
Agree to the disclaimer
Replicate the issue you are having (reboot if necessary - the log tool will keep running)
Click on the Generate log data button
Save the log file to a location of your choice. (Avoid locations synced to OneDrive)
Stop the recording
Remember to upload this log file to the Google Form (change file extension to .txt first)

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Is my product supported in Armoury Crate & Aura Creator?
Note: There is a separate list for Aura Creator compatibility.
https://www.asus.com/us/support/FAQ/1042459

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Installation Error?

Download and install Armoury Crate Lite Log Tool v1.0.6.0
https://dlcdnets.asus.com/pub/ASUS/mb/14Utilities/Armoury_Crate_Lite_Log_Tool.zip

For more info:
https://www.asus.com/support/FAQ/1041654/
Fill in the Google Form and attach the generated log there.

Download Update:

Please install using Armoury Crate Installer V3.2.6.1 (approx: 2 MB), download link here:
https://dlcdnets.asus.com/pub/ASUS/mb/14Utilities/ArmouryCrateInstallTool.zip

Full installation package V1.1.2.2 (approx: 3GB) here:
https://dlcdnets.asus.com/pub/ASUS/mb/14Utilities/Armoury_Crate_Full_Installation_Package.zip
(V5.3.4.0 will be installed without internet connection, requires internet connection to upgrade to V5.6.3.0)

Release Notes:

See Release Notes

[Flo]

@MasterC 

Hello, there is still issues with GameVisual plugin.

Since publication of ICM v1.0.3.0, it is now possible to calibrate screen with good results except for 3 blue patches that remains uncalibrated:

However, there is now a bug where it is impossible to select Gamut when Optimus is set in Standard Mode:

Standard Mode with Intel graphic card: Gamut selection menu has disappeared

Standard Mode with Nvidia graphic card: Gamut selection menu is present but cannot be used

Ultimate Mode: Everything is working correctly

So, when in standard mode I'm forced to used my screen with Native Gamut, when using ultimate mode everything is working fine.

Thank you for your help.

[Flo]

@MasterC : Google form cannot be created! It says forms not oppened, please contact the admin.

Could you please correct this so I can share my logs?

Kind regards

[MasterC]

The form is now open, please try again, thanks!

[Flo]

Thank you! Form has been submitted with logs.

[codegolem]

Hello,

Fan Xper stopped working in v5.6.3.0 still not working with v5.6.8.0.

Rog z690-i in custom build, was working fine before.
Un-installed (with dedicated tools) and rre-installed. When uninstalling also AI Suite it works once. After reboot the error is back.

Sent details through google form.

[roaarrrr]

Hi MasterC, good days.

Form has been recorded, please check and confirm me.

My problem as below AC just can't connect to the video card. error code 2005

ROG-STRIX-RTX3060-012G-V2-GAMING

[Azora]

Best software ever. Did all the uninstall, registry clean possible and it still won't load ONCE.

[MasterC]

Please read the instructions at the top of the page - editing the registry is NOT recommended. Suggested actions now - reinstall Windows. If Armoury Crate still cannot load, then submit a report. THIS IS NOT A DISCUSSION THREAD.

[Alexey1]

The very old problem is still appear in last version of Amoury(
C:\Program Files\ASUS\ARMOURY CRATE Service\ThrottlePlugin\template.exe - after switch between AC\BATTERY mode, template.exe doesn't close and consume 4, or 7% CPU usage in permanent mode
I have to kill it by my self in Windows 11 tasks manager 😞 It very inconvenient for me. Please fix it.
My OS: Windows 11 Pro 22H2
Laptop Model: GA401QM
Armoury crate: 5.6.8.0