03-08-2023 01:32 AM
04-25-2023 02:04 AM
11 am in the morning and I find in my event viewer:
The ASUS AURA SYNC lighting service service terminated unexpectedly. It has done this 21 time(s).
Also:
Fault bucket 1902171766243704745, type 4
Event Name: APPCRASH
Response: Not available
Cab Id: 0
Problem signature:
P1: ArmouryCrate.UserSessionHelper.exe
P2: 5.3.0.0
P3: 63ea1c50
P4: ntdll.dll
P5: 10.0.22621.1485
P6: b7f0154a
P7: c0000264
P8: 000000000010ee2d
P9:
P10:
Attached files:
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER.29619aeb-ac2d-4064-9a37-e06fa5344d0f.tmp.WERInternalMetadata.xml
These files may be available here:
\\?\C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_ArmouryCrate.Use_d32a33adfaf5e1cff7d84989d4df5ce597ac2_e008bcfb_56d7c585-1da2-4c3d-9ff0-5c3fca6e3105
Analysis symbol:
Rechecking for solution: 0
Report Id: 714c61c5-9fa6-41e2-bfa7-3c544e5cdd77
Report Status: 268435456
Hashed bucket: b57875674de32ef32a65df24acbbbfa9
And:
Fault bucket , type 0
Event Name: APPCRASH
Response: Not available
Cab Id: 0
Problem signature:
P1: ArmouryCrate.UserSessionHelper.exe
P2: 5.3.0.0
P3: 63ea1c50
P4: ntdll.dll
P5: 10.0.22621.1485
P6: b7f0154a
P7: c0000264
P8: 000000000010ee2d
P9:
P10:
Attached files:
These files may be available here:
\\?\C:\ProgramData\Microsoft\Windows\WER\ReportQueue\AppCrash_ArmouryCrate.Use_d32a33adfaf5e1cff7d84989d4df5ce597ac2_e008bcfb_56d7c585-1da2-4c3d-9ff0-5c3fca6e3105
Analysis symbol:
Rechecking for solution: 0
Report Id: 714c61c5-9fa6-41e2-bfa7-3c544e5cdd77
Report Status: 4
Hashed bucket:
Cab Guid: 0
And:
Faulting application name: ArmouryCrate.UserSessionHelper.exe, version: 5.3.0.0, time stamp: 0x63ea1c50
Faulting module name: ntdll.dll, version: 10.0.22621.1485, time stamp: 0xb7f0154a
Exception code: 0xc0000264
Fault offset: 0x000000000010ee2d
Faulting process ID: 0x0x5274
Faulting application start time: 0x0x1D97740F6507DA2
Faulting application path: C:\Program Files\ASUS\ARMOURY CRATE Lite Service\ArmouryCrate.UserSessionHelper.exe
Faulting module path: C:\WINDOWS\SYSTEM32\ntdll.dll
Report ID: 714c61c5-9fa6-41e2-bfa7-3c544e5cdd77
Faulting package full name:
Faulting package-relative application ID:
And:
Application: ArmouryCrate.UserSessionHelper.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: exception code c0000264, exception address 00007FFD7129EE2D
04-24-2023 12:36 PM - edited 04-24-2023 05:58 PM
I am experiencing a number of issues with ArmouryCrate v5.4.10 working with my ROG Flow Z13 as follows:
I believe the impact on both of these issues could be lessened by splitting the GPU Switch Tray application away from ArmouryCrate - so if there is any issue with ArmouryCrate then it doesn't impact the GPU Switch Tray app.
I would appreciate it if this could be investigated in further detail please.
I've also composed a diagram of my hardware setup/layout in case it helps - caveat emptor - I don't have Visio and I'm not an artist 😉
I did also post about this in the below thread, although I didn't summarise the issues I'm expeirencing as succinctly as I did above 😉
https://rog-forum.asus.com/t5/rog-flow-series/issue-with-z13-and-xg-mobile-egpu-and-armoury-crate/td...
Using this post's thread for the form
04-28-2023 02:09 AM
Armoury Crate prevents ROG Zephyrus G15 (2022, G503RM) from entering Sleep mode. Neither closing the lid, nor selecting Sleep from the Start menu works. In both cases the screen turns off, but the fans remain on and also some disk activity is shown. Uninstalling Armoury Crate resolves the problem.
04-29-2023 03:09 AM
After Armoury crate v5.4.10.0 update, keyboard backlights would go off and not turn back on after resuming from SLEEP mode or a reboot, or even after being turned off by some power plan setting.
Detailed description is here: Solved: Keyboard Backlight Turns Off after Exiting Sleep - Republic of Gamers Forum - 919494 (asus.c...
04-29-2023 05:52 AM - edited 04-29-2023 05:54 AM
Armoury crate does set Nvidia GPU Power Limit to 4294967.50 W on my Strix G16 G614JI ! Should I buy a Nuclear Plant?
Here is the result of command "Nvidia-smi -q -d POWER":
PS C:\Windows\system32> .\nvidia-smi.exe -q -d POWER
==============NVSMI LOG==============
Timestamp : Sat Apr 29 14:48:26 2023
Driver Version : 528.66
CUDA Version : 12.0
Attached GPUs : 1
GPU 00000000:01:00.0
Power Readings
Power Management : Supported
Power Draw : 1.50 W
Power Limit : 4294967.50 W
Default Power Limit : 100.00 W
Enforced Power Limit : 140.00 W
Min Power Limit : 5.00 W
Max Power Limit : 140.00 W
04-29-2023 06:21 AM
Armoury Crate is setting Nvidia GPU Power Limit to 4294967.50 W.
PS C:\Users\Flori> nvidia-smi -q -d POWER
==============NVSMI LOG==============
Timestamp : Sat Apr 29 15:19:45 2023
Driver Version : 528.66
CUDA Version : 12.0
Attached GPUs : 1
GPU 00000000:01:00.0
Power Readings
Power Management : Supported
Power Draw : 1.75 W
Power Limit : 4294967.50 W
Default Power Limit : 100.00 W
Enforced Power Limit : 120.00 W
Min Power Limit : 5.00 W
Max Power Limit : 140.00 W
Power Samples
Duration : 14.47 sec
Number of Samples : 119
Max : 4.72 W
Min : 1.69 W
Avg : 1.96 W
04-30-2023 08:18 AM
GPU Power setting applied by Armoury Crate seems wrong, a bug?
nvidia-smi -q -d POWER:
==============NVSMI LOG==============
Timestamp : Sun Apr 30 17:16:17 2023
Driver Version : 528.66
CUDA Version : 12.0
Attached GPUs : 1
GPU 00000000:01:00.0
Power Readings
Power Management : Supported
Power Draw : 5.43 W
Power Limit : 4294967.50 W 😁
Default Power Limit : 100.00 W
Enforced Power Limit : 120.00 W
Min Power Limit : 5.00 W
Max Power Limit : 140.00 W
Power Samples
Duration : 5.80 sec
Number of Samples : 119
Max : 18.14 W
Min : 5.40 W
Avg : 7.88 W
05-02-2023 01:40 AM
I noticed some people are still reporting issues without becoming a member, please do so first, otherwise I have no way of contacting you.
Some people who have reported issues have not signed in since we launched the new ROG Forum, please do so to receive private messages. Some messages were sent, but not received.
05-02-2023 02:05 AM
Am I affected by this issue?
I did not receive any reply for my post https://rog-forum.asus.com/t5/armoury-crate/armoury-crate-v5-4-10-0-aura-creator-v3-5-7-0-report-her...
Kind regards
05-02-2023 12:47 PM
I posted a report that is on page 2, dated to 03-14-2023 , just before the new ROG forum, didn't recieved or got my message edited to know that it's aknowledged though.