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Armoury crate v5.4.10.0 / aura creator v3.5.7.0 [report here if any issues]

MasterC
Community Admin
Community Admin
A new Armoury Crate major release is now available.

Please install using Armoury Crate Installer V3.2.5.2 (approx: 3MB), download link here:
https://dlcdnets.asus.com/pub/ASUS/mb/14Utilities/ArmouryCrateInstallTool.zip

Full installation package V1.1.2.2 (approx: 3GB) here:
https://dlcdnets.asus.com/pub/ASUS/mb/14Utilities/Armoury_Crate_Full_Installation_Package.zip
(V5.3.4.0 will be installed without internet connection, requires internet connection to upgrade to V5.4.10.0)

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Please Read First:

Uninstall Aura Sync software if already installed.
Always uninstall Armoury Crate using our uninstall tool (do not remove manually) - New: now included in the standard installer (right-click on icon in Windows Start Menu)
DO NOT delete files manually after uninstalling Armoury Crate
DO NOT modify the registry
Try to perform a power cycle to resolve lighting issues (shutdown and unplug power supply for at least 60 seconds)
Forms MUST be completed and submitted in order to be processed.
Forms from non-forum members will NOT be processed
Must post a brief description in this thread (do this before filling in a form) to receive status updates.

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Must read before reporting issues:

1. THIS IS NOT A THREAD FOR GENERAL CHAT, please report issues ONLY (try to find related threads or create a new one)
2. Try to reboot the system after updates are installed, and check again.
3. DO NOT report issues if facing improper uninstallation or registry issues - please resolve first
4. Revert system to stock speeds to check if errors are caused by excessive overclocking (even if overclock used to be stable)
5. Verify and confirm issues before reporting (do not make multiple posts while still in the process of troubleshooting)
6. Post a brief description of your issue in this thread (less than 50 words)
7. Record and generate a log (change the extension from .LogE to .txt). Prepare some screenshots and photos if applicable.
8. Complete the online form: https://forms.gle/XxRgZ2fQtdchFS8VA
9. Save the link to the form in case additional files need to be uploaded

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How to record a log

First, check the Record log box to start recording (Setting/About/App diagnostics)
Agree to the disclaimer
Replicate the issue you are having (reboot if necessary - the log tool will keep running)
Click on the Generate log data button
Save the log file to a location of your choice. (Sign out of OneDrive if Sync is enabled for the location selected)
Stop the recording
Remember to upload this log file to the Google Form (change file extension to .txt first)

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Check if your product is supported in Armoury Crate

https://www.asus.com/us/support/FAQ/1042459

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Installation Error?

Download and install Armoury Crate Lite Log Tool v1.0.6.0
https://dlcdnets.asus.com/pub/ASUS/mb/14Utilities/Armoury_Crate_Lite_Log_Tool.zip
For more info:
https://www.asus.com/support/FAQ/1041654/
Fill in the Google Form and attach the generated log there.

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Armoury Crate v5.4.10.0

UWP & Tools
1. Armoury Crate v5.4.10.0
2. Armoury Crate Installer v3.2.5.2
3. Armoury Crate Uninstall Tool v2.1.11.0

Core service update:
1. Omaha client v1.3.107.93
2. Armoury Crate Lite Service v5.4.10
3. Armoury Crate Service v5.4.10
4. AURA Service (Lighting Service) v3.06.20
5. ROG Live Service v2.0.6.0
6. Aura Layer Manager v0.0.28
7. ASUS Framework v3.1.3.2
8. ASUS Core SDK v2.00.23
9. Aura Wallpaper Service v1.4.7.2
10. Aura Wallpaper Creator (New! Install by going to Aura Wallpaper device page, click on Design Wallpaper)

New features:
1. Add Adaptive Color 2.0 to provide immersive RGB lighting experience
2. Add Gradient parameters for Static, Breathing, Strobing to provide richer color options
3. Add Feature promotion recall button for Gaming Laptop
4. Built-in Armoury Crate Uninstall Tool to reduce incomplete uninstallation issue

Bug fixing & Enhancements:
1. Enhance installation and update process
2. Enhance ADA support
3. Fix Armoury Crate UWP crash issue
4. Fix critical devices, core service update failed issue
5. Fix UI bugs
6. UI flow & GUI layout enhancements
7. Other bugs fixing


AURA Creator v3.5.7.0

UWP
1. Aura Creator v3.5.7.0

Core service update:
1. Armoury Crate Lite Service v5.4.8
2. Armoury Crate Service v5.4.8
3. AURA Service (Lighting Service) v3.06.14
4. ROG Live Service v2.0.4.0

New features:
1. Add Adaptive Color 2.0 to provide immersive RGB lighting experience
2. Add Gradient parameters for Static, Breathing, Strobing to provide richer color options

Bug fixing & Enhancements:
1. Enhance ADA support
2. Fix UI bugs
3. UI flow & GUI layout enhancements
4. Other bugs fixes
_____________________________________________________________
FPS, Racing, and VR Gamer / Tech Enthusiast / ROG Admin
2,134 Views
126 REPLIES 126

MasterC
Community Admin
Community Admin
The form with the log was received, thanks. I mentioned to rename as a .txt file n the instructions, but .jpg works also.

tom914 wrote:
I DID attach log file back then but the google form apparently doesn't allow me to upload .logE files (i didn't notice before).. so i filled the google form again, and added the .jpg extension to the log file so i could upload it.
So just remove the ".jpg" from log file if you possibly get to solving my issue.
_____________________________________________________________
FPS, Racing, and VR Gamer / Tech Enthusiast / ROG Admin

m1hn3a
Level 7
Updated, please try again.
9. Aura Wallpaper Service v1.4.7.2
10. Aura Wallpaper Creator (New! Install by going to Aura Wallpaper device page, click on Design Wallpaper)


Hello,

I have downloaded the installer from the link on the post. Please install using Armoury Crate Installer V3.2.5.2 (approx: 3MB), download link here:
https://dlcdnets.asus.com/pub/ASUS/m...nstallTool.zip


I understand that it should contain also the uninstaller, but there was only the installer in the package.
Always uninstall Armoury Crate using our uninstall tool (do not remove manually) - New: now included in the standard installer

I downloaded the uninstaller manually, run it, and installed again Armoury Crate 5.4.10.0

My problem is that I cannot obtain :
9. Aura Wallpaper Service v1.4.6.0
10. Aura Wallpaper Creator v1.0.5

After reinstalling AC I still have Aura Wallpaper Service 1.3.5.0 and no Aura Wallpaper Creator.
How can Update Aura Wallpaper Service to version 1.4.6.0? (I tried to reinstall twice with same results.)


Item Version
---- -------
Armoury Crate UWP App 5.4.10.0
ROG Live Service 2.0.6.0
Aura Service (Lighting Service) 3.06.20
Armoury Crate lite service 5.4.10
Aura Wallpaper Service 1.3.5.0
ASUS AIOFan HAL 1.1.52.0
ASUS AURA Extension Card HAL 1.1.0.18
ASUS AURA Motherboard HAL 1.3.9.1
ASUS Aac_GmAcc HAL 1.0.11.0
ASUS Keyboard HAL 1.2.23.0
ASUS Mouse HAL 1.2.0.58
AacAudioHal 1.3.49.0
AacVGA 0.0.4.6
KingstonDram 1.1.18
AURA DRAM Component 1.1.23
ENE RGB HAL 1.1.40.3
ENE_EHD_M2_HAL 1.0.10.1
PHISON HAL 1.0.9.0
Patriot Viper DRAM RGB 1.0.9.5
Patriot Viper M2 SSD RGB 1.1.0.2
Universal Holtek RGB DRAM 1.0.0.4
WD_BLACK AN1500 1.0.14.0

Thank you

[Please record a log and fill in the form - refer to original post for instructions]

For several months I have had a problem with the lack of backlighting of two keyboard buttons: "|" and "Enter". When I do not use "Aura Creator" and use "Basic Effects" on Armoury Crate all keys are highlighted correctly, but when I want to use - Aura Sync, Aura Creator the backlighting of the "Enter" key and the "" key never works. This is clearly a software problem. After launch Aure Creator message appears: "No devices available". I have newest updated versions:


Aura Sync - 3.5.7
Armoury Crate UWP App 5.4.10.0
ROG Live Service 2.0.6.0
Aura Service (Lighting Service) 3.06.20
Armoury Crate service 5.4.10
Aura Wallpaper Service Not installed
ASUS Aac_NBDT HAL 2.5.24.0

Form and valid log submitted - Processing

Device page for the ROG Strix Z790 Maximus Extreme keeps loading.

Item Version
---- -------
Armoury Crate UWP App 5.4.10.0
ROG Live Service 2.0.6.0
Aura Service (Lighting Service) 3.06.20
Armoury Crate lite service 5.4.10
Aura Wallpaper Service Not installed
ASUS AIOFan HAL 1.1.52.0
ASUS AURA Extension Card HAL 1.1.0.18
ASUS AURA Motherboard HAL 1.3.9.1
AacDisplay 1.2.30
AacVGA 0.0.5.8
KingstonDram 1.1.18
AURA DRAM Component 1.1.23
ENE RGB HAL 1.1.40.3
ENE_EHD_M2_HAL 1.0.10.1
PHISON HAL 1.0.9.0
Patriot Viper DRAM RGB 1.0.9.5
Patriot Viper M2 SSD RGB 1.1.0.2
Universal Holtek RGB DRAM 1.0.0.4
WD_BLACK AN1500 1.0.14.0

https://drive.google.com/file/d/1HtfeHKCYRO2JaJ-3B-2NefgzxDpHgKlz/view?usp=sharing

rufat wrote:
Device page for the ROG Strix Z790 Maximus Extreme keeps loading.

Item Version
---- -------
Armoury Crate UWP App 5.4.10.0
ROG Live Service 2.0.6.0
Aura Service (Lighting Service) 3.06.20
Armoury Crate lite service 5.4.10
Aura Wallpaper Service Not installed
ASUS AIOFan HAL 1.1.52.0
ASUS AURA Extension Card HAL 1.1.0.18
ASUS AURA Motherboard HAL 1.3.9.1
AacDisplay 1.2.30
AacVGA 0.0.5.8
KingstonDram 1.1.18
AURA DRAM Component 1.1.23
ENE RGB HAL 1.1.40.3
ENE_EHD_M2_HAL 1.0.10.1
PHISON HAL 1.0.9.0
Patriot Viper DRAM RGB 1.0.9.5
Patriot Viper M2 SSD RGB 1.1.0.2
Universal Holtek RGB DRAM 1.0.0.4
WD_BLACK AN1500 1.0.14.0

https://drive.google.com/file/d/1HtfeHKCYRO2JaJ-3B-2NefgzxDpHgKlz/view?usp=sharing

I have the exact same issue, OLED motherboard screen locks up and dot matrix display just goes blank.

MasterC
Community Admin
Community Admin
Please fill in a form and attach a log, thanks.

scracy wrote:
I have the exact same issue, OLED motherboard screen locks up and dot matrix display just goes blank.
_____________________________________________________________
FPS, Racing, and VR Gamer / Tech Enthusiast / ROG Admin

MasterC@ROG wrote:
Please fill in a form and attach a log, thanks.


It looks like that the issue is related to the number of leds available in Armoury Crate. My motherboard supports up to 500 leds however Armoury Crate supports just 360. To figure out this issue I manually edited LastProfile.xml file by defining 225, 225 and 50 for three available 5V interfaces but the device page still unavailable to me. Are you already investigating my issue ? Support form already submitted a few days ago.

Hello all,

Today an update of "armoury crate main merge module", something like this, has been released and now I am able to upload gifs again.

thank you all

There is this problem that is present as lon as I remember using Armoury crate, It's the way that Armourycrate try to make paterns for the Ram modules:

Here is some example using the new static gradient patern:

Horizontal gradient:
97797
result in:
97798

The same patern but reversed:
97799
result in:
97800

Vertical gradient:
97801
result in :
97802

Reversed vertical gradient:
97803
result:
97804

See how all the paterns just don't make any sense at all?

There is a way in ICUE, to change the DIMM placement and change the orientation of the DIMM, but nothing make sense if Armoury crate doesn't light up the good LED at the good location in the first place.


There is also this issue reported few updates ago, please look into it: https://rog.asus.com/forum/showthread.php?132490-Annoying-Issues

Item Version
---- -------
Armoury Crate UWP App 5.4.10.0
ROG Live Service 2.0.6.0
Aura Service (Lighting Service) 3.06.20
Armoury Crate lite service 5.4.10
Aura Wallpaper Service 1.3.5.0
ASUS AIOFan HAL 1.1.52.0
ASUS AURA Extension Card HAL 1.1.0.18
ASUS AURA Motherboard HAL 1.3.9.1
ASUS AURA Odd Component 1.0.9.0
ASUS Aac_GmAcc HAL 1.0.11.0
ASUS Keyboard HAL 1.2.23.0
ASUS MB Peripheral Products 1.0.40
ASUS Mouse HAL 1.2.0.58
ASUS MousePad HAL 1.0.3.5
AacAudioHal 1.3.49.0
AacVGA 0.0.5.8
KingstonDram 1.1.18
AURA DRAM Component 1.1.23
CorsairAsusPlugin 2.0.0
ENE RGB HAL 1.1.40.3
ENE_EHD_M2_HAL 1.0.10.1
PHISON HAL 1.0.9.0
Patriot Viper DRAM RGB 1.0.9.5
Patriot Viper M2 SSD RGB 1.1.0.2
Universal Holtek RGB DRAM 1.0.0.4
WD_BLACK AN1500 1.0.14.0

MasterC
Community Admin
Community Admin
Aura Wallpaper Service 1.3.5.0 is correct. You don't have a problem.

Those 2 updates been delayed, original post amended. Sorry about that. Wow, you read my whole post in detail! Ha ha, good work.


m1hn3a wrote:
Hello,

I have downloaded the installer from the link on the post. Please install using Armoury Crate Installer V3.2.5.2 (approx: 3MB), download link here:
https://dlcdnets.asus.com/pub/ASUS/m...nstallTool.zip


I understand that it should contain also the uninstaller, but there was only the installer in the package.
Always uninstall Armoury Crate using our uninstall tool (do not remove manually) - New: now included in the standard installer

I downloaded the uninstaller manually, run it, and installed again Armoury Crate 5.4.10.0

My problem is that I cannot obtain :
9. Aura Wallpaper Service v1.4.6.0
10. Aura Wallpaper Creator v1.0.5

After reinstalling AC I still have Aura Wallpaper Service 1.3.5.0 and no Aura Wallpaper Creator.
How can Update Aura Wallpaper Service to version 1.4.6.0? (I tried to reinstall twice with same results.)


Item Version
---- -------
Armoury Crate UWP App 5.4.10.0
ROG Live Service 2.0.6.0
Aura Service (Lighting Service) 3.06.20
Armoury Crate lite service 5.4.10
Aura Wallpaper Service 1.3.5.0
ASUS AIOFan HAL 1.1.52.0
ASUS AURA Extension Card HAL 1.1.0.18
ASUS AURA Motherboard HAL 1.3.9.1
ASUS Aac_GmAcc HAL 1.0.11.0
ASUS Keyboard HAL 1.2.23.0
ASUS Mouse HAL 1.2.0.58
AacAudioHal 1.3.49.0
AacVGA 0.0.4.6
KingstonDram 1.1.18
AURA DRAM Component 1.1.23
ENE RGB HAL 1.1.40.3
ENE_EHD_M2_HAL 1.0.10.1
PHISON HAL 1.0.9.0
Patriot Viper DRAM RGB 1.0.9.5
Patriot Viper M2 SSD RGB 1.1.0.2
Universal Holtek RGB DRAM 1.0.0.4
WD_BLACK AN1500 1.0.14.0

Thank you
_____________________________________________________________
FPS, Racing, and VR Gamer / Tech Enthusiast / ROG Admin