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Armoury crate v5.3.4.0 / aura creator v3.4.3.0 [report here if any issues]

MasterC
Community Manager
Community Manager
A new Armoury Crate major release was just released.
Please install using Armoury Crate Installer v3.2.3.0
https://dlcdnets.asus.com/pub/ASUS/mb/14Utilities/ArmouryCrateInstallTool.zip
The full installation package:
https://dlcdnets.asus.com/pub/ASUS/mb/14Utilities/Armoury_Crate_Full_Installation_Package.zip

Armoury Crate - Core service updates:
1. Omaha client v1.3.107.89
2. Armoury Crate Lite Service v5.3.1
3. Armoury Crate Service v5.3.1
4. AURA Service (Lighting Service) v3.05.78
5. ROG Live Service v1.6.3.0
6. Aura Layer Manager v0.0.24
7. ASUS Framework v3.1.1.0
8. ASUS Core SDK v2.00.14
9. ASUS Core SDK plug-in v1.01.10

Armoury Crate - New features:
1. Added “Virtual Pet� feature for ROG products
2. Added Adobe campaign reminder (for compatible models)
3. Added ASUS eShop, ROG SAGA, ROG Discord shortcut for selected regions under "News" page
4. Added quick survey for AniMe Matrix Editor feature

Armoury Crate - Bug fixes & Enhancements:
1. Enhanced installation and update process
2. Enhanced Motherboard and Graphic card series product registration behavior
3. Improve “Check version� process performance
4. Modified motherboard “Dashboard� system storage info UI
5. Added Content Platform - newly added content notice
6. Fixed critical device update failed issue
7. UI flow & GUI layout enhancements
8. Other bugs fixes

---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
Uninstall Aura Sync software if already installed.
Always uninstall Armoury Crate using our uninstall tool (do not remove manually)
DO NOT delete files manually after uninstalling Armoury Crate
DO NOT modify the registry
Try to perform a power cycle to resolve lighting issues (shutdown and unplug power supply for at least 60 seconds)

Forms MUST be completed and submitted in order to be processed.
Forms from non-forum members will NOT be processed
Must post a brief description in this thread (do this before filling in a form) to receive status updates.



Uninstall Tool - v2.1.5.0
https://dlcdnets.asus.com/pub/ASUS/mb/14Utilities/Armoury_Crate_Uninstall_Tool.zip

Must read before reporting issues:
1. THIS IS NOT A THREAD FOR GENERAL CHAT, please report issues ONLY (try to find related threads or create a new one)
2. Try to reboot the system after updates are installed, and check again.
3. DO NOT report issues if facing improper uninstallation or registry issues - please resolve first
4. Revert system to stock speeds to check if errors are caused by excessive overclocking (even if overclock used to be stable)
5. Verify and confirm issues before reporting (do not make multiple posts while still in the process of troubleshooting)
6. Post a brief description of your issue in this thread (less than 50 words)
7. Record and generate a log (change the extension from .LogE to .txt). Prepare some screenshots and photos if applicable.
8. Complete the online form: https://forms.gle/avm5rErVYfp4LtEs6
9. Save the link to the form in case additional files need to be uploaded

Log Collection Tool (must attach to your form) - Instructions
95528
First, check the Record log box to start recording
Agree to the disclaimer
Replicate the issue you are having (reboot if necessary - the log tool will keep running)
Click on the Generate log data button
Save the log file to a location of your choice.
Stop the recording
Remember to upload this log file to the Google Form (change file extension to .txt first)

_______________________________________________________________________________________________________________________________________________

To check if your product is supported in Armoury Crate
https://www.asus.com/us/support/FAQ/1042459
_______________________________________________________________________________________________________________________________________________

Installation Error?
Download and install Armoury Crate Lite Log Tool v1.0.6.0
https://dlcdnets.asus.com/pub/ASUS/mb/14Utilities/Armoury_Crate_Lite_Log_Tool.zip
Refer to instructions
https://www.asus.com/support/FAQ/1041654/
Fill in the Google Form and attach the generated log there.
FPS, Racing & VR Gamer / Tech Enthusiast / ROG Admin
140 REPLIES 140

SPOOKYSPAGETT wrote:
I had been running Armoury Crate for a while, but I tried updating it and the installation failed.

I've tried Using the Uninstaller Tool and disabling AV but am still getting the 601 error when I try to reinstall it.
I have raised the following request, but they pointed me here. Case No: U2210000424-0004 K7MCKC014535FZJ


I've completed the form and attached a screenshot of the error and the log file


Any assistance on this would be greatly appreciated 🙂

How about my issue in replay number #70
I even uploaded every thing with the form filled properly

After enabling optimized mode and unplugging the system, the laptop changes to iGPU and it works as expected. The problem appears when restarting the system(still unplugged) after which the performance is very slow and laggy, even when doing basic windows tasks.
Model ; Asus Tuf gaming f15 fx506hc

I have a X670 Crosshair Extreme, Bios 805 & Windows 11. AC will install, but won't detect my motherboard. Sometimes it will come up blank with nothing to click on

96424

96425

Hi All,
i recently update my PC, i add a liquid cooler and VGA, so now i have many RoG devices:

Asus RoG devices
    MotherBoard Crosshair VII Hero (wifi)

    VideoCard GTX 1080 ti OC x2

    AiO Ryuo liquid cooler

    RoG Spotlight

    Mouse Spatha

    Mouse Gladius 2 Origin

    Mousepad Balteus

    Monitor XG32

    Headphones Strix Fusion 300

    RoG Eye S



Non Asus devices

    Case NZXT Noctis RoG
    XPG Spectrix D40 16Gb x2
    XPG S40g 512Gb
    Seagate HDD 1Tb x2
    Seagate SSHD 2Tb
    Power Suply ThermalTake Smart Pro 850W
    ElGato StreamDeck
    Microphone HyperX Quadcast
    Keyboard Logitech MX Keys
    Mouse Logitech MX vertical


As title says, "Ensure to be connected to Internet. Go to Update center to find software components updates to enable this option. all my devices are up to date, any idea?

I already try:
Reinstall Windows plenty of times
uninstall Armoury crate and reinstall
check windows firewall
PC is conected to internet using ethernet cable
i try with Windows 10 and Windows 11

UPDATE: I Remove the second GTX 1080TI OC, and armoury crate start working. it seems that:
1.- Armoury crashes if you connect 2 VGA (i hace it with SLI)
or
2.- Armoury crate can't handle 12 or more Aura devices

I think option 1, you?

Edit:
Send the form according to instructions.
After Rename VGA_PPID_DLLx64.dll to VGA_PPID_DLLx64.dll.000, its stop crashing and all working as intended for me, do not know what its does, If it controls VGA Lighting: my two Strix cards don't have original lightning strips in it, because I using a EK-WB Block and a Custom ARGB LED Strip's that's connected to Motherboard.


After long time without running AC, it updated automatically and after update it don't show the lightning items, and the APP below Running below Service crashs, after investigation in Computer Manager Events, its related to module "VGA_PPID_DLLx64.dll":
I have done your procedure to uninstall and install, and same error.

96574

96575

Data from the Image translate from PT-Br to English:
Name of the APP With Fail: ArmouryCrate.UserSessionHelper.exe, version: 5.3.0.0, date/time: 0x632afb45
Name of the module With Fail: VGA_PPID_DLLx64.dll, version: 1.0.2.6, date/time: 0x62be9ecb
Exception code: 0xc0000005
Fail dislocation: 0x0000000000034835
Process ID: 0x178c
Time of start of APP With Fail: 0x01d902bf38c2cedc
APP With Fail: C:\Program Files\ASUS\ARMOURY CRATE Lite Service\ArmouryCrate.UserSessionHelper.exe
MReport ID: 7df937cf-ee52-4b8b-bd19-2fa173685f94



Item Version
---- -------
Armoury Crate UWP App 5.3.4.0
ROG Live Service 1.6.4.0
Aura Service (Lighting Service) 3.05.78
Armoury Crate lite service 5.3.3
Aura Wallpaper Service Não instalado
ASUS AIOFan HAL 1.1.50.0
ASUS AURA Extension Card HAL 1.1.0.18
ASUS AURA Motherboard HAL 1.3.7.0
AacVGA 0.0.4.3
KingstonDram 1.1.16
AURA DRAM Component 1.1.23
ENE RGB HAL 1.1.40.3
ENE_EHD_M2_HAL 1.0.9.12
GALAX GAMER RGB 1.00.02
PHISON HAL 1.0.9.0
Patriot Viper DRAM RGB 1.0.9.5
Patriot Viper M2 SSD RGB 1.1.0.2
Universal Holtek RGB DRAM 1.0.0.4
WD_BLACK AN1500 1.0.14.0

Almost everytime when I boot up pc RGB is not working or is stuck.. thing what helps is to end Process Tree of asus_framework. Then just start Armoury Crate and everything works fine

Why was the ASUS ROG STRIX LC RX 6900 XT got removed from Armoury Crate? Last month it was in there and now not? Why? And will it come back?

Model: Asus GZ700GX
Item Version
---- -------
Armoury Crate UWP App 5.3.4.0
ROG Live Service 1.6.4.0
Aura Service (Lighting Service) 3.05.78
Armoury Crate service 5.3.3
Aura Wallpaper Service Not installed
ASUS Aac_NBDT HAL 2.5.17.0
ASUS Mouse HAL 1.2.0.53

I don't see the link for the google form MasterC@ROG
I will PM you.

The Aura Kit for this model hasn't been updated since 6/09/2020.
I have other ROG gaming PCs and theirs has. I have a GL12CX and a G21CX and those have had Aura kit updates since then.
I am no expert but I think that is the culprit with the latest version of Armoury Crate.
It did work on Windows 10.
I am on Windows 11.

1. The tray icon for the detachable keyboard does not appear in windows 11 to show when its detached or attached or the battery status. Might be a driver issue
The RGB lighting doesnt light up when it is not connected and in wireless mode. Please provide the correct driver if possible
2. Aura Sync doesn't work properly. The speaker lights get stuck with the last mode and dont match the keyboard and other lights.

I can provide pictures or video if necessary, please link the google form for the log.

Item Version
---- -------
Armoury Crate UWP App 5.3.4.0
ROG Live Service 1.6.4.0
Aura Service (Lighting Service) 3.05.78
Armoury Crate lite service 5.3.3
Aura Wallpaper Service No instalado
ASUS AURA Extension Card HAL 1.1.0.18
KingstonDram 1.1.18
AURA DRAM Component 1.1.23
ENE RGB HAL 1.1.40.3
ENE_EHD_M2_HAL 1.0.10.1
PHISON HAL 1.0.9.0
Patriot Viper DRAM RGB 1.0.9.5
Patriot Viper M2 SSD RGB 1.1.0.2
Universal Holtek RGB DRAM 1.0.0.4
WD_BLACK AN1500 1.0.14.0