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Armoury crate v5.3.4.0 / aura creator v3.4.3.0 [report here if any issues]

MasterC
Community Admin
Community Admin
A new Armoury Crate major release was just released.
Please install using Armoury Crate Installer v3.2.3.0
https://dlcdnets.asus.com/pub/ASUS/mb/14Utilities/ArmouryCrateInstallTool.zip
The full installation package:
https://dlcdnets.asus.com/pub/ASUS/mb/14Utilities/Armoury_Crate_Full_Installation_Package.zip

Armoury Crate - Core service updates:
1. Omaha client v1.3.107.89
2. Armoury Crate Lite Service v5.3.1
3. Armoury Crate Service v5.3.1
4. AURA Service (Lighting Service) v3.05.78
5. ROG Live Service v1.6.3.0
6. Aura Layer Manager v0.0.24
7. ASUS Framework v3.1.1.0
8. ASUS Core SDK v2.00.14
9. ASUS Core SDK plug-in v1.01.10

Armoury Crate - New features:
1. Added “Virtual Pet� feature for ROG products
2. Added Adobe campaign reminder (for compatible models)
3. Added ASUS eShop, ROG SAGA, ROG Discord shortcut for selected regions under "News" page
4. Added quick survey for AniMe Matrix Editor feature

Armoury Crate - Bug fixes & Enhancements:
1. Enhanced installation and update process
2. Enhanced Motherboard and Graphic card series product registration behavior
3. Improve “Check version� process performance
4. Modified motherboard “Dashboard� system storage info UI
5. Added Content Platform - newly added content notice
6. Fixed critical device update failed issue
7. UI flow & GUI layout enhancements
8. Other bugs fixes

---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
Uninstall Aura Sync software if already installed.
Always uninstall Armoury Crate using our uninstall tool (do not remove manually)
DO NOT delete files manually after uninstalling Armoury Crate
DO NOT modify the registry
Try to perform a power cycle to resolve lighting issues (shutdown and unplug power supply for at least 60 seconds)

Forms MUST be completed and submitted in order to be processed.
Forms from non-forum members will NOT be processed
Must post a brief description in this thread (do this before filling in a form) to receive status updates.



Uninstall Tool - v2.1.5.0
https://dlcdnets.asus.com/pub/ASUS/mb/14Utilities/Armoury_Crate_Uninstall_Tool.zip

Must read before reporting issues:
1. THIS IS NOT A THREAD FOR GENERAL CHAT, please report issues ONLY (try to find related threads or create a new one)
2. Try to reboot the system after updates are installed, and check again.
3. DO NOT report issues if facing improper uninstallation or registry issues - please resolve first
4. Revert system to stock speeds to check if errors are caused by excessive overclocking (even if overclock used to be stable)
5. Verify and confirm issues before reporting (do not make multiple posts while still in the process of troubleshooting)
6. Post a brief description of your issue in this thread (less than 50 words)
7. Record and generate a log (change the extension from .LogE to .txt). Prepare some screenshots and photos if applicable.
8. Complete the online form: https://forms.gle/avm5rErVYfp4LtEs6
9. Save the link to the form in case additional files need to be uploaded

Log Collection Tool (must attach to your form) - Instructions
95528
First, check the Record log box to start recording
Agree to the disclaimer
Replicate the issue you are having (reboot if necessary - the log tool will keep running)
Click on the Generate log data button
Save the log file to a location of your choice.
Stop the recording
Remember to upload this log file to the Google Form (change file extension to .txt first)

_______________________________________________________________________________________________________________________________________________

To check if your product is supported in Armoury Crate
https://www.asus.com/us/support/FAQ/1042459
_______________________________________________________________________________________________________________________________________________

Installation Error?
Download and install Armoury Crate Lite Log Tool v1.0.6.0
https://dlcdnets.asus.com/pub/ASUS/mb/14Utilities/Armoury_Crate_Lite_Log_Tool.zip
Refer to instructions
https://www.asus.com/support/FAQ/1041654/
Fill in the Google Form and attach the generated log there.
_____________________________________________________________
FPS, Racing, and VR Gamer / Tech Enthusiast / ROG Admin
652 Views
140 REPLIES 140

narkata69
Level 7
Problem after sleep mode keyboard not showing battery level
96847

Item Version
---- -------
Armoury Crate UWP App 5.3.4.0
ROG Live Service 1.6.4.0
Aura Service (Lighting Service) 3.05.78
Armoury Crate lite service 5.3.3
Aura Wallpaper Service Not installed
ASUS AIOFan HAL 1.1.50.0
ASUS AURA Extension Card HAL 1.1.0.18
ASUS AURA Motherboard HAL 1.3.9.0
ASUS Keyboard HAL 1.2.21.0
ASUS MB Peripheral Products 1.0.40
ASUS Mouse HAL 1.2.0.53
ASUS MousePad HAL 1.0.3.5
AacVGA 0.0.5.7
KingstonDram 1.1.18
AURA DRAM Component 1.1.23
ENE RGB HAL 1.1.40.3
ENE_EHD_M2_HAL 1.0.10.1
PHISON HAL 1.0.9.0
Patriot Viper DRAM RGB 1.0.9.5
Patriot Viper M2 SSD RGB 1.1.0.2
Universal Holtek RGB DRAM 1.0.0.4
WD_BLACK AN1500 1.0.14.0

narkata69 wrote:
Problem after sleep mode keyboard not showing battery level
96847

Item Version
---- -------
Armoury Crate UWP App 5.3.4.0
ROG Live Service 1.6.4.0
Aura Service (Lighting Service) 3.05.78
Armoury Crate lite service 5.3.3
Aura Wallpaper Service Not installed
ASUS AIOFan HAL 1.1.50.0
ASUS AURA Extension Card HAL 1.1.0.18
ASUS AURA Motherboard HAL 1.3.9.0
ASUS Keyboard HAL 1.2.21.0
ASUS MB Peripheral Products 1.0.40
ASUS Mouse HAL 1.2.0.53
ASUS MousePad HAL 1.0.3.5
AacVGA 0.0.5.7
KingstonDram 1.1.18
AURA DRAM Component 1.1.23
ENE RGB HAL 1.1.40.3
ENE_EHD_M2_HAL 1.0.10.1
PHISON HAL 1.0.9.0
Patriot Viper DRAM RGB 1.0.9.5
Patriot Viper M2 SSD RGB 1.1.0.2
Universal Holtek RGB DRAM 1.0.0.4
WD_BLACK AN1500 1.0.14.0


It's incredible how they fixed this last summer and then it came back after they update Armoury Crate
i have the same problem with Falchion keyboard

vulcan78
Level 9
ARMOURY CRATE.USER SESSION HELPER.EXE CPU USAGE.

Why is this still a ****ing problem? Armoury Crate is closed, ArmouryCrate.UserSessionHelper remains open and is using 6% of 12900k. This is beyond ridiculous. I don't want to open Task Manager to kill this useless process every time I use Armoury Crate to turn on or off the RGB lighting. Just kill this useless process automatically when I close Armoury Crate. It isn't even doing anything for crying out loud, If I kill it in Task Manager there is no impact to fan speed nor RGB. So what is this stupid process? Telemetry? Now I know why everyone uninstalls Crate Armory.

Renaming ArmouryCrate.UserSessionHelper doesn't stop the process and trying to simply delete it presents with a "this is running" message even though it's not listed in Task Manager.

Crate Armoury uses 6% of 12900k and the additional process uses another 6% making for 12% of the CPU wasted.

Fix your garbage tier program please!

Sprayingmango
Level 10
I got banned from the Asus FB group because the mod tried to tell me all this BS about how Armoury Crate is a Windows UWP certified thing and uses super low CPU processes, etc. It still manages to trash systems and it's overall just terrible software. It causes noticeable lag on systems and makes performance worse. For a company as big as ASUS that loves gaming so much, it's amazing to me that they allow this software to be released on their hardware.

Hi Â*

Till this day I have not heard from asus support or a feedback regarding my issue
my issue in replay number #70 I even uploaded every thing with the form filled properly

qlfenv
Level 7
Hello.
I have a bug with GameVisual on my Zephyrus G15 2020 GA502IV.

When i click on this taskbar button 96915 and the menu pops up, the GameVisual filter breaks/the colors go back to normal and then I have to open Armoury Crate and set it again to Vivid. It is a very old issue that never got fixed.

pndiode
Level 11
For some reason Post number #109 (ROG Helios Front Panel) is now fixed with ROG STRIX SCOPE RX update ASUS Framework Service - KB plugin Version 1.2.10 Date : 2023/01/16 and update HAL Version 1.2.23.0 Date: 2023/01/16

96955

Post #17 Problem still exist!

Recently upgraded my MB from a ROG Maximus Hero XII to a ROG Maximus Hero Z790.

Installed Armory Crate and Aura Creator. Same video card on both systems an NVidia Founders Edition 3090TI

Prior to my upgrade, my video card would be seen and have LED control in Armory Crate. After reinstalling, it now is not shown and cannot be controlled in Armory Create.

Is this expected with the latest version?

Hopper64
Level 15
Posted the same thing on page 10, post 91. Nothing has changed. Memory is not in sync with the rest of crate products. I filled out the form before. It is still the same problem:

97024
MZ790A Bios 2002, GSkill F5-8000J3848H16GX2-TZRK, 13900KS, EKWB D5 TBE 300, Seasonic Prime TX-1600 ATX 3.0, Asus Strix 4090 w/ Optimus block, Phanteks Enthoo Elite, Asus Claymore 2, Asus Gladius 3, Asus XG349C, Samsung 990, Windows 11 Pro

I own ROG Strig G15 - 513RW , it is 2022 model.
windows 11
Bios Version - 325
Armoury Crate version - 5.3.4.0.

I have noticed recently that the keyboard of my laptop becomes laggy suddenly. Its like the in-built laptop keyboard is getting connected and disconnected again and again. It takes a sec or 2 to recognize keypress after the keyboard is left touched for 5 sec or so and then it functions normally but then it happens again if no key is pressed.

This happens suddenly when laptop wakes from sleep/ hibernation and in most cases it just happens randomly while i am working or playing game. I think this is an issue related to armoury crate because after i uninstall armoury crate, i don't face the issue.

Can someone please help me with this issue, i cannot play my games peacefully coz of this and don't know if there is any alternate official software to handle fan speeds on my laptop which is my main concern.