Armoury crate v5.3.4.0 / aura creator v3.4.3.0 [report here if any issues]

[MasterC]

A new Armoury Crate major release was just released.
Please install using Armoury Crate Installer v3.2.3.0
https://dlcdnets.asus.com/pub/ASUS/mb/14Utilities/ArmouryCrateInstallTool.zip
The full installation package:
https://dlcdnets.asus.com/pub/ASUS/mb/14Utilities/Armoury_Crate_Full_Installation_Package.zip

Armoury Crate - Core service updates:
1. Omaha client v1.3.107.89
2. Armoury Crate Lite Service v5.3.1
3. Armoury Crate Service v5.3.1
4. AURA Service (Lighting Service) v3.05.78
5. ROG Live Service v1.6.3.0
6. Aura Layer Manager v0.0.24
7. ASUS Framework v3.1.1.0
8. ASUS Core SDK v2.00.14
9. ASUS Core SDK plug-in v1.01.10

Armoury Crate - New features:
1. Added “Virtual Pet� feature for ROG products
2. Added Adobe campaign reminder (for compatible models)
3. Added ASUS eShop, ROG SAGA, ROG Discord shortcut for selected regions under "News" page
4. Added quick survey for AniMe Matrix Editor feature

Armoury Crate - Bug fixes & Enhancements:
1. Enhanced installation and update process
2. Enhanced Motherboard and Graphic card series product registration behavior
3. Improve “Check version� process performance
4. Modified motherboard “Dashboard� system storage info UI
5. Added Content Platform - newly added content notice
6. Fixed critical device update failed issue
7. UI flow & GUI layout enhancements
8. Other bugs fixes

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Uninstall Aura Sync software if already installed.
Always uninstall Armoury Crate using our uninstall tool (do not remove manually)
DO NOT delete files manually after uninstalling Armoury Crate
DO NOT modify the registry
Try to perform a power cycle to resolve lighting issues (shutdown and unplug power supply for at least 60 seconds)
Forms MUST be completed and submitted in order to be processed.
Forms from non-forum members will NOT be processed
Must post a brief description in this thread (do this before filling in a form) to receive status updates.


Uninstall Tool - v2.1.5.0
https://dlcdnets.asus.com/pub/ASUS/mb/14Utilities/Armoury_Crate_Uninstall_Tool.zip

Must read before reporting issues:
1. THIS IS NOT A THREAD FOR GENERAL CHAT, please report issues ONLY (try to find related threads or create a new one)
2. Try to reboot the system after updates are installed, and check again.
3. DO NOT report issues if facing improper uninstallation or registry issues - please resolve first
4. Revert system to stock speeds to check if errors are caused by excessive overclocking (even if overclock used to be stable)
5. Verify and confirm issues before reporting (do not make multiple posts while still in the process of troubleshooting)
6. Post a brief description of your issue in this thread (less than 50 words)
7. Record and generate a log (change the extension from .LogE to .txt). Prepare some screenshots and photos if applicable.
8. Complete the online form: https://forms.gle/avm5rErVYfp4LtEs6
9. Save the link to the form in case additional files need to be uploaded

Log Collection Tool (must attach to your form) - Instructions

First, check the Record log box to start recording
Agree to the disclaimer
Replicate the issue you are having (reboot if necessary - the log tool will keep running)
Click on the Generate log data button
Save the log file to a location of your choice.
Stop the recording
Remember to upload this log file to the Google Form (change file extension to .txt first)

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To check if your product is supported in Armoury Crate
https://www.asus.com/us/support/FAQ/1042459
_______________________________________________________________________________________________________________________________________________

Installation Error?
Download and install Armoury Crate Lite Log Tool v1.0.6.0
https://dlcdnets.asus.com/pub/ASUS/mb/14Utilities/Armoury_Crate_Lite_Log_Tool.zip
Refer to instructions
https://www.asus.com/support/FAQ/1041654/
Fill in the Google Form and attach the generated log there.

[MaXeLL]

Kromethius wrote:
I have 2 issues.

1. notice that when AC is running it causes my cpu temps to go high. And then when I end task on task manager it drops down from 75 deg to 50 deg.

2. It is stuck on searching for games. I enabled auto detect but it still continuously searches

I also have the first issue, here is a screenshot:



When i open Armoury Crate, the ARMOURY CRATE User Session Helper (ArmouryCrate.UserSessionHelper.exe, version 5.3.0.0) goes crazy with the CPU usage, I have to force close it with Windows Task Manager even after I close AC. Obviously, when I reopen AC, the Helper reopen itself as well.

Item Version
---- -------
Armoury Crate UWP App 5.3.4.0
ROG Live Service 1.6.4.0
Aura Service (Lighting Service) 3.05.78
Armoury Crate lite service 5.3.3
Aura Wallpaper Service 1.3.5.0
ASUS AIOFan HAL 1.1.50.0
ASUS AURA Extension Card HAL 1.1.0.18
ASUS AURA Motherboard HAL 1.3.9.0
ASUS Aac_GmAcc HAL 1.0.10.0
AacVGA 0.0.5.6
KingstonDram 1.1.18
AURA DRAM Component 1.1.23
ENE RGB HAL 1.1.40.3
ENE_EHD_M2_HAL 1.0.10.1
PHISON HAL 1.0.9.0
Patriot Viper DRAM RGB 1.0.9.5
Patriot Viper M2 SSD RGB 1.1.0.2
Universal Holtek RGB DRAM 1.0.0.4
WD_BLACK AN1500 1.0.14.0

-------------------

Windows 11 Pro x64bit (build 10.22621.963)
Motherboard: Asus Maximus XI Hero WiFi (BIOS 2004)
CPU: Intel Core i9-9900k
RAM: Corsair Dominator Platinum 3600 mhz 32gb
VGA: Asus ROG Strix RTX 3080 O10G (BIOS v5)


I have just compiled the Google online form report.

[tom914]

I'm trying to save my Fan Xpert settings but the save icon is not clickable.
New motherboard, first Armoury Crate install, tried everything i could think of.

[Hopper64]

Hardware in my signature. Had no problem with this on my MZ690E, but the MZ790E has a problem with crate and memory. And no, same problem with a different memory kit. The memory is fine. Aura crate is the problem. The selection of color or aura effect does not work:

Item Version
---- -------
Armoury Crate UWP App 5.3.4.0
ROG Live Service 1.6.4.0
Aura Service (Lighting Service) 3.05.78
Armoury Crate lite service 5.3.3
Aura Wallpaper Service 1.3.5.0
ASUS AIOFan HAL 1.1.50.0
ASUS AURA Extension Card HAL 1.1.0.18
ASUS AURA Motherboard HAL 1.3.9.0
ASUS Aac_GmAcc HAL 1.0.10.0
ASUS Keyboard HAL 1.2.21.0
ASUS Mouse HAL 1.2.0.53
ASUS MousePad HAL 1.0.3.5
AacAudioHal 1.3.47.0
AacDisplay 1.2.29
AacVGA 0.0.5.6
KingstonDram 1.1.18
AURA DRAM Component 1.1.23
ENE RGB HAL 1.1.40.3
ENE_EHD_M2_HAL 1.0.10.1
PHISON HAL 1.0.9.0
Patriot Viper DRAM RGB 1.0.9.5
Patriot Viper M2 SSD RGB 1.1.0.2
Universal Holtek RGB DRAM 1.0.0.4
WD_BLACK AN1500 1.0.14.0

[J_Bish]

What I have found is armory crate does not change colors for all components, Ive had to use the old Aura sync to get everything like I want it https://www.asus.com/campaign/aura/us/download.php

[Hopper64]

J Bish wrote:
What I have found is armory crate does not change colors for all components, Ive had to use the old Aura sync to get everything like I want it https://www.asus.com/campaign/aura/us/download.php

It says that sync is part of crate now. And that was not my experience with the prior motherboard where there was no issue at all. The Z690 board never had this problem.

[MasterC]

Hey Hopper64, I didn't find your report in Google Forms, can you please submit one? Also make sure to provide a log. Thanks.

Hopper64 wrote:
It says that sync is part of crate now. And that was not my experience with the prior motherboard where there was no issue at all. The Z690 board never had this problem.

[Hopper64]

MasterC@ROG wrote:
Hey Hopper64, I didn't find your report in Google Forms, can you please submit one? Also make sure to provide a log. Thanks.

Yes. I forgot to submit that. I will get it in ASAP. Thanks!!

[Hopper64]

MasterC@ROG wrote:
Hey Hopper64, I didn't find your report in Google Forms, can you please submit one? Also make sure to provide a log. Thanks.

Just submitted the data you requested. Thanks for your help!

[pndiode]

Armoury Crate Aura Sync\Aura devices will not connect to internet.
Armoury Crate Aura Sync\Aura effects no devices available.

Bloatware update works.



Update Center works.


See Post #17

[lightknightrr]

Tried updating Armoury Crate at work (motherboard is a Crosshair VIII Hero Wifi), ran into an error. Ran Armoury Crate Uninstall Tool V2.1.5.0. Rebooted. Ran AC Full Package_1.1.2.2. Selected all motherboards. Ran into an error, telling me to check my internet connection (I'm using the 2.5Gbps Realtek NIC, with a physical CAT-8 cable, for my internet connection; that is connected to a Cisco Firewall, which is connected to a Verizon FIOS fiber-optic cable). The network is using Google's DNS servers for queries (8.8.8.8, 8.8.4.4). The Anti-Virus is BitDefender Endpoint Protection.

Ran the Uninstall tool again. Rebooted. Ran it again. Rebooted. Tried installing from the full package again...same error.

-> Form & Log submitted.