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Armoury Crate v5.2.12.0 / Aura Creator v3.4.3.0 [Report here if any issues]

MasterC
Community Admin
Community Admin
A new major release was just released.
Please install using Armoury Crate Installer v3.2.2.3
https://dlcdnets.asus.com/pub/ASUS/mb/14Utilities/ArmouryCrateInstallTool.zip

Armoury Crate v5.2.12.0 - Core service updates:
1. Armoury Crate Lite Service v5.2.10
2. Armoury Crate Service v5.2.10
3. AURA Service (Lighting Service) v3.05.66
4. ROG Live Service v1.5.10.0

Aura Creator v3.4.3.0 - Core service updates:
1. Armoury Crate Lite Service v5.2.10
2. Armoury Crate Service v5.2.10
3. AURA Service (Lighting Service) v3.05.66
4. ROG Live Service v1.5.10.0

Armoury Crate v5.2.12.0 - New features:
1. Added "Multiple display & slideshow mode" in Aura Wallpaper
2. Added Ukrainian support
3. [Laptop] Added "GameVisual" OSD config
4. [Laptop] Added "Overclocking control" for system configuration
5. [Motherboard] Added "Aura Sync mode" for AniMe Matrix Motherboards
6. Usability enhancements

Aura Creator v3.4.3 - New features:
1. Added Ukrainian support
2. Added AniMe Matrix Motherboard Aura Sync mode support
3. Added Aura Wallpaper multiple displays support
4. Enhanced the UI of available devices list

Armoury Crate v5.2.12.0 - Bug fixes & Enhancements:
1. Wireless device firmware update flow enhancement
2. Improved Aura Ready game lighting effect performance
3. Fixed incorrect device name display issue
4. Fixed Update Center - sometimes cannot process update correctly issue
5. Fixed wireless device battery panel detection and status error
6. Fixed access to device page in Spanish issue
7. Fixed Aura Sync device list doesn't show all connected devices issue
8. Fixed "Service error" issue for specific platform
9. [Mouse] Fixed DPI value cannot save when switching by hotkey
10. [Keyboard] Fixed cannot enter the device page in Turkish and English (UK)
11. [Keyboard] Fixed cannot set key change function in Spanish display
12. UI flow & GUI layout enhancements
13. Other bugs fixes

Aura Creator v3.4.3.0 - Bug fixes & Enhancements:
1. Fixed no effect for some devices when applying Music effect with audio spectrum style and the fifth effect style

---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
Uninstall Aura Sync software if already installed.
Always uninstall Armoury Crate using our uninstall tool (do not remove manually)
DO NOT delete files manually after uninstalling Armoury Crate
DO NOT modify the registry

Forms MUST be completed and submitted in order to be processed.

Uninstall Tool - v2.1.4
https://dlcdnets.asus.com/pub/ASUS/mb/14Utilities/Armoury_Crate_Uninstall_Tool.zip

Must read before reporting issues:
1. THIS IS NOT A THREAD FOR GENERAL CHAT, please report issues ONLY (try to find related threads or create a new one)
2. Try to reboot the system after updates are installed, and check again.
3. DO NOT report issues if facing improper uninstallation or registry issues - please resolve first
4. Revert system to stock speeds to check if errors are caused by excessive overclocking (even if overclock used to be stable)
5. Verify and confirm issues before reporting (do not make multiple posts while still in the process of troubleshooting)
6. Post a brief description of your issue in this thread (less than 50 words)
7. Record and generate a log (change the extension from .LogE to .txt). Prepare some screenshots and photos if applicable.
8. Complete the online form: https://forms.gle/2fEHtZFG3PzjMfzK7
9. Save the link to the form in case additional files need to be uploaded

Log Collection Tool (must attach to your form) - Instructions
94519
First, check the Record log box to start recording
Agree to the disclaimer
Replicate the issue you are having (reboot if necessary - the log tool will keep running)
Click on the Generate log data button
Save the log file to a location of your choice.
Stop the recording
Remember to upload this log file to the Google Form (change file extension to .txt first)

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To check if your product is supported in Armoury Crate
https://www.asus.com/us/support/FAQ/1042459
_______________________________________________________________________________________________________________________________________________

Installation Error?
Download and install Armoury Crate Lite Log Tool v1.0.6.0
https://dlcdnets.asus.com/pub/ASUS/mb/14Utilities/Armoury_Crate_Lite_Log_Tool.zip
Refer to instructions
https://www.asus.com/support/FAQ/1041654/
Post a quick description of your issue here, direct message me with the cloud link to the log file.
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FPS, Racing, and VR Gamer / Tech Enthusiast / ROG Admin
752 Views
137 REPLIES 137

Can not access any of the device pages. It just constantly loads, and then says "We are sorry. There's an error with the device page. The application is going to reload the device page now."

When i boot up Windows the CPU fan is idle, it will not spin even under heavy load and temperature. I have to open Armoury Crate and click some fan profile. But it remains active only until shutdown.

could not open device tab after the latest update. Cannot use Armoury Crate to control Ryujin 2 360mm AIO fans speed, Asus Motherboard, ROG Chakram Mouse or ROG Strix Scope RGB lightning. already tried clean uninstall and reinstall Armoury crate, fresh install windows 11 but still could not open device tab on Armoury crate

Item Version
---- -------
Armoury Crate UWP App 5.2.12.0
ROG Live Service 1.5.11.0
Aura Service (Lighting Service) 3.05.66
Armoury Crate lite service 5.2.10
Aura Wallpaper Service Not installed
ASUS AIOFan HAL 1.1.49.0
ASUS AURA Extension Card HAL 1.1.0.18
ASUS AURA Motherboard HAL 1.3.4.0
ASUS Keyboard HAL 1.2.10.0
ASUS Mouse HAL 1.2.0.47
AacVGA 0.0.5.3
KingstonDram 1.1.12
AURA DRAM Component 1.1.18
ENE RGB HAL 1.1.39.18
ENE_EHD_M2_HAL 1.0.9.12
ENE_QSI_Loki_HAL 1.0.3.0
PHISON HAL 1.0.9.0
Patriot Viper DRAM RGB 1.0.9.4
Patriot Viper M2 SSD RGB 1.1.0.2
Universal Holtek RGB DRAM 1.0.0.3
WD_BLACK AN1500 1.0.14.0

WD_BLACK AN1500 Does not show up in Aura Creator but in Aura Sync it is fine. Could you please add it to Aura Creator?

Item Version
---- -------
Armoury Crate UWP App 5.2.12.0
ROG Live Service 1.5.11.0
Aura Service (Lighting Service) 3.05.66
Armoury Crate lite service 5.2.10
Aura Wallpaper Service Not installed
ASUS AIOFan HAL 1.1.49.0
ASUS AURA Extension Card HAL 1.1.0.18
ASUS AURA Motherboard HAL 1.3.4.0
AacVGA 0.0.5.3
KingstonDram 1.1.12
AURA DRAM Component 1.1.18
CorsairAsusPlugin 2.0.0
ENE RGB HAL 1.1.39.18
ENE_EHD_M2_HAL 1.0.9.12
PHISON HAL 1.0.9.0
Patriot Viper DRAM RGB 1.0.9.4
Patriot Viper M2 SSD RGB 1.1.0.2
Universal Holtek RGB DRAM 1.0.0.3
WD_BLACK AN1500 1.0.14.0

elite rewards is broken on both web page and in armoury crate 94961

I heard there was an error but it was resolved. I tested myself and it's fine now.
94967

Birddog63 wrote:
elite rewards is broken on both web page and in armoury crate 94961
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FPS, Racing, and VR Gamer / Tech Enthusiast / ROG Admin

so suddenly my windows butto just not working, i tried to stop several services in msconfig untill i found that armoury crate services is the problem

Did you enable Windows key lock? You can enable/disable by using the keyboard shortcut or Armoury Crate.

joseputradion wrote:
so suddenly my windows butto just not working, i tried to stop several services in msconfig untill i found that armoury crate services is the problem
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FPS, Racing, and VR Gamer / Tech Enthusiast / ROG Admin

After the v5.2.12.0 update, all my led colours goes wrong, all the while im using rainbow setting, now the led only came out 3 colours which is red, yellow, green.
before the update everything working perfectly. This update of armoury crate messed up all my RGB lighting . Please advise?

My Rigs:=
Intel I9 12900KF
Asus Maximus Z690 Extreme Motherboard
Asus ROG Strix RTX 3090 OC 24GB
Kingston Fury Beast DDR5 5600Mhz 16GB x 4
Asus ROG LED Strips x 3
WD SN850 1TB x 2
Asus Ryujin II 360 AIO
Asus Strix Helios Casing
Asus ROG Thor 1200W PSU
Lian Li V2 Strimer 24 PIN
Lian Li V2 Strimer 8x3 PIN
Lian Li SL 120 ARGB FANS x 3
Lian Li SL 140 ARGB FANS x 1
Asus ROG Claymore II Keyboard Red Switch
Asus ROG Chakram X Wireless Mouse
Asus ROG Bauteus Qi Mouse Pad
Asus ROG Throne Qi Headphone Stand
Asus ROG Chariot Core w/ RGB Gaming Seat

Please fill in a form (see original post for reference).

Sheng Rong wrote:
Kingston DDR5 Fury 5600 KF556C40BBK2-32 x4 units Armoury Crate don't detected

Item Version
---- -------
Armoury Crate UWP App 5.2.12.0
ROG Live Service 1.5.10.0
Aura Service (Lighting Service) 3.05.66
Armoury Crate lite service 5.2.10
Aura Wallpaper Service Not installed
ASUS AIOFan HAL 1.1.47.0
ASUS AURA Extension Card HAL 1.1.0.18
ASUS AURA Motherboard HAL 1.3.4.0
ASUS Keyboard HAL 1.2.10.0
ASUS Mouse HAL 1.2.0.46
AacDisplay 1.2.27
AacVGA 0.0.5.2
KingstonDram 1.1.12
AURA DRAM Component 1.1.18
ENE RGB HAL 1.1.39.18
ENE_EHD_M2_HAL 1.0.9.12
ENE_QSI_Loki_HAL 1.0.3.0
PHISON HAL 1.0.9.0
Patriot Viper DRAM RGB 1.0.9.4
Patriot Viper M2 SSD RGB 1.1.0.2
Universal Holtek RGB DRAM 1.0.0.3
WD_BLACK AN1500 1.0.14.0
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FPS, Racing, and VR Gamer / Tech Enthusiast / ROG Admin