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Armoury Crate v5.2.12.0 / Aura Creator v3.4.3.0 [Report here if any issues]

MasterC
Community Admin
Community Admin
A new major release was just released.
Please install using Armoury Crate Installer v3.2.2.3
https://dlcdnets.asus.com/pub/ASUS/mb/14Utilities/ArmouryCrateInstallTool.zip

Armoury Crate v5.2.12.0 - Core service updates:
1. Armoury Crate Lite Service v5.2.10
2. Armoury Crate Service v5.2.10
3. AURA Service (Lighting Service) v3.05.66
4. ROG Live Service v1.5.10.0

Aura Creator v3.4.3.0 - Core service updates:
1. Armoury Crate Lite Service v5.2.10
2. Armoury Crate Service v5.2.10
3. AURA Service (Lighting Service) v3.05.66
4. ROG Live Service v1.5.10.0

Armoury Crate v5.2.12.0 - New features:
1. Added "Multiple display & slideshow mode" in Aura Wallpaper
2. Added Ukrainian support
3. [Laptop] Added "GameVisual" OSD config
4. [Laptop] Added "Overclocking control" for system configuration
5. [Motherboard] Added "Aura Sync mode" for AniMe Matrix Motherboards
6. Usability enhancements

Aura Creator v3.4.3 - New features:
1. Added Ukrainian support
2. Added AniMe Matrix Motherboard Aura Sync mode support
3. Added Aura Wallpaper multiple displays support
4. Enhanced the UI of available devices list

Armoury Crate v5.2.12.0 - Bug fixes & Enhancements:
1. Wireless device firmware update flow enhancement
2. Improved Aura Ready game lighting effect performance
3. Fixed incorrect device name display issue
4. Fixed Update Center - sometimes cannot process update correctly issue
5. Fixed wireless device battery panel detection and status error
6. Fixed access to device page in Spanish issue
7. Fixed Aura Sync device list doesn't show all connected devices issue
8. Fixed "Service error" issue for specific platform
9. [Mouse] Fixed DPI value cannot save when switching by hotkey
10. [Keyboard] Fixed cannot enter the device page in Turkish and English (UK)
11. [Keyboard] Fixed cannot set key change function in Spanish display
12. UI flow & GUI layout enhancements
13. Other bugs fixes

Aura Creator v3.4.3.0 - Bug fixes & Enhancements:
1. Fixed no effect for some devices when applying Music effect with audio spectrum style and the fifth effect style

---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
Uninstall Aura Sync software if already installed.
Always uninstall Armoury Crate using our uninstall tool (do not remove manually)
DO NOT delete files manually after uninstalling Armoury Crate
DO NOT modify the registry

Forms MUST be completed and submitted in order to be processed.

Uninstall Tool - v2.1.4
https://dlcdnets.asus.com/pub/ASUS/mb/14Utilities/Armoury_Crate_Uninstall_Tool.zip

Must read before reporting issues:
1. THIS IS NOT A THREAD FOR GENERAL CHAT, please report issues ONLY (try to find related threads or create a new one)
2. Try to reboot the system after updates are installed, and check again.
3. DO NOT report issues if facing improper uninstallation or registry issues - please resolve first
4. Revert system to stock speeds to check if errors are caused by excessive overclocking (even if overclock used to be stable)
5. Verify and confirm issues before reporting (do not make multiple posts while still in the process of troubleshooting)
6. Post a brief description of your issue in this thread (less than 50 words)
7. Record and generate a log (change the extension from .LogE to .txt). Prepare some screenshots and photos if applicable.
8. Complete the online form: https://forms.gle/2fEHtZFG3PzjMfzK7
9. Save the link to the form in case additional files need to be uploaded

Log Collection Tool (must attach to your form) - Instructions
94519
First, check the Record log box to start recording
Agree to the disclaimer
Replicate the issue you are having (reboot if necessary - the log tool will keep running)
Click on the Generate log data button
Save the log file to a location of your choice.
Stop the recording
Remember to upload this log file to the Google Form (change file extension to .txt first)

_______________________________________________________________________________________________________________________________________________

To check if your product is supported in Armoury Crate
https://www.asus.com/us/support/FAQ/1042459
_______________________________________________________________________________________________________________________________________________

Installation Error?
Download and install Armoury Crate Lite Log Tool v1.0.6.0
https://dlcdnets.asus.com/pub/ASUS/mb/14Utilities/Armoury_Crate_Lite_Log_Tool.zip
Refer to instructions
https://www.asus.com/support/FAQ/1041654/
Post a quick description of your issue here, direct message me with the cloud link to the log file.
_____________________________________________________________
FPS, Racing, and VR Gamer / Tech Enthusiast / ROG Admin
358 Views
137 REPLIES 137

TimS85
Level 7
-Can't save adjustments to a preset in fanxpert , i need to save a whole new preset when i want to adjust something.
-After some updates on the armoury crate the presets don't work anymore and i need to recalibrate and save them again, my old presets are still in the saved files but they won't work anymore that's so annoying.
-Would be great to see your own preset too in the quick menu (for fanspeeds) .

-A few new RGB presets would be very welcome too, it's so boring....

PugMiester
Level 7
So what's the actual reason why Armoury Crate doesn't recognize my new motherboard - I went from a ROG B550-F to Crosshair VIII Hero (Wi-Fi)?

Do I have to do a clean install of Windows just to get this program to work? If so, why should I have to reinstall my entire OS just for 1 software that I wasted $400 to enjoy using to work properly yet no other programs on this computer is having any issues or they were easy to fix?

There has to be some kernel level explanation as to why Armoury Crate doesn't even give me fan control... Yet AI Suite 3 works perfectly and doing clean uninstalls and re-installs are less of a headache this this program.

94612

Item Version
---- -------
Armoury Crate UWP App 5.2.12.0
ROG Live Service 1.5.10.0
Aura Service (Lighting Service) 3.05.66
Armoury Crate lite service 5.2.10
Aura Wallpaper Service Not installed
ASUS AURA Extension Card HAL 1.1.0.18
AacVGA 0.0.5.3
KingstonDram 1.1.12
AURA DRAM Component 1.1.18
ENE RGB HAL 1.1.39.18
ENE_EHD_M2_HAL 1.0.9.12
PHISON HAL 1.0.9.0
Patriot Viper DRAM RGB 1.0.9.4
Patriot Viper M2 SSD RGB 1.1.0.2
Universal Holtek RGB DRAM 1.0.0.3
WD_BLACK AN1500 1.0.14.0

As mentioned, swapping out the motherboard and inserting a cloned OS drive is not suggested. This is not a proper Windows installation, from a Windows standpoint, you are trying to run a registerd copy on a different system. Honestly, you're fortunate it's running at all, on older versions of Windows, the system would've crashed before you get to log in. If you are worried about activation, then it's best to contact Microsoft about transferring the license.

Please perform a proper WIndows installation first.

PugMiester wrote:
So what's the actual reason why Armoury Crate doesn't recognize my new motherboard - I went from a ROG B550-F to Crosshair VIII Hero (Wi-Fi)?

Do I have to do a clean install of Windows just to get this program to work? If so, why should I have to reinstall my entire OS just for 1 software that I wasted $400 to enjoy using to work properly yet no other programs on this computer is having any issues or they were easy to fix?

There has to be some kernel level explanation as to why Armoury Crate doesn't even give me fan control... Yet AI Suite 3 works perfectly and doing clean uninstalls and re-installs are less of a headache this this program.
_____________________________________________________________
FPS, Racing, and VR Gamer / Tech Enthusiast / ROG Admin

MasterC@ROG wrote:
As mentioned, swapping out the motherboard and inserting a cloned OS drive is not suggested. This is not a proper Windows installation, from a Windows standpoint, you are trying to run a registerd copy on a different system. Honestly, you're fortunate it's running at all, on older versions of Windows, the system would've crashed before you get to log in. If you are worried about activation, then it's best to contact Microsoft about transferring the license.

Please perform a proper WIndows installation first.


so all this while I've bamboozled myself when I swapped motherboards and cloned my OS to a new drive thinking everything works fine - when in reality my OS was corrupt and Windows didn't freak out about it. I'm so sorry for the fits I've been throwing lately.

Btw, thanks to Microsoft syncing the activation key with my account, I didn't have to worry about having to manually transfer or contact anyone, it happened automatically.

I've even noticed certain other functions on other programs that I thought were as they were to actually be working.

PugMiester wrote:
so all this while I've bamboozled myself when I swapped motherboards and cloned my OS to a new drive thinking everything works fine - when in reality my OS was corrupt and Windows didn't freak out about it. I'm so sorry for the fits I've been throwing lately.

Btw, thanks to Microsoft syncing the activation key with my account, I didn't have to worry about having to manually transfer or contact anyone, it happened automatically.

I've even noticed certain other functions on other programs that I thought were as they were to actually be working.



Hello,

Cross-platform installations aren't foolproof or even advisable. Where possible one should always perform a format reinstall if installing a new motherboard as a matter of due course.

Whereas it can and does work in some instances it's purely there for consumer convenience, and Microsoft nor any other vendor guarantees the procedure will work. This isn't all that surprising given the huge amount of conditions that can occur depending on what's installed on the system.


Hope this helps!
13900KS / 8000 CAS36 / ROG APEX Z790 / ROG TUF RTX 4090

It may be best to try and resolve with what you have now since you have reactivated successfully, there's a limit on how many times you do that (likely at the limit now).

PugMiester wrote:
so all this while I've bamboozled myself when I swapped motherboards and cloned my OS to a new drive thinking everything works fine - when in reality my OS was corrupt and Windows didn't freak out about it. I'm so sorry for the fits I've been throwing lately.

Btw, thanks to Microsoft syncing the activation key with my account, I didn't have to worry about having to manually transfer or contact anyone, it happened automatically.

I've even noticed certain other functions on other programs that I thought were as they were to actually be working.
_____________________________________________________________
FPS, Racing, and VR Gamer / Tech Enthusiast / ROG Admin

AstraL154
Level 9
Refresh Rate Service 2.1.0 not working.
With overdrive on, inverse ghosting artifacts are clearly visible.
How to disable the panel overdrive?



94632

94633

Juamaru995
Level 7
it does not recognize my motherboard, and neither the rgb and argb strips eh even the ram memories, only the PUGIO II and the SSD, and then they usually disappear elements when I restart, I already try to fix it by reinstalling more than 20 times and it remains the same until I had to reinstall windows, 7 times and nothing. please fix it...

94637



Item Version
---- -------
Armoury Crate UWP App 5.2.12.0
ROG Live Service 1.5.10.0
Aura Service (Lighting Service) 3.05.66
Armoury Crate lite service 5.2.10
Aura Wallpaper Service not installed
ASUS AURA Extension Card HAL 1.1.0.18
ASUS Mouse HAL 1.2.0.46
AacVGA 0.0.4.3
KingstonDram 1.1.12
AURA DRAM Component 1.1.18
ENE RGB HAL 1.1.39.18
ENE_EHD_M2_HAL 1.0.9.12
PHISON HAL 1.0.9.0
Patriot Viper DRAM RGB 1.0.9.4
Patriot Viper M2 SSD RGB 1.1.0.2
Universal Holtek RGB DRAM 1.0.0.3
WD_BLACK AN1500 1.0.14.0

Hello,

after the last update, my Crucial BallistixRGB ram is not getting detected in the Aura Creator tool, but is detected in the Aura Sync tool without a problem. Please fix the problem, i want to use my custom made RGB patterns again...

enbymutant
Level 7
I plugged in my ROG Falchion to my pc and installed AC v. 5.2.12.0, but after going through the setup and got to the devices page it was loading indefinitely. After a while, an error code 2005 appeared on screen:

94646

after pressing ok it continues to reload indefinitely.

I hope that this will be fixed as soon as possible, as I have tried every method possible to fix it, from doing a full offline install of AC to using the uninstall tool to fully uninstall the program and reinstall AC. Thanks in advance.