Armoury Crate v5.2.12.0 / Aura Creator v3.4.3.0 [Report here if any issues]

[MasterC]

A new major release was just released.
Please install using Armoury Crate Installer v3.2.2.3
https://dlcdnets.asus.com/pub/ASUS/mb/14Utilities/ArmouryCrateInstallTool.zip

Armoury Crate v5.2.12.0 - Core service updates:
1. Armoury Crate Lite Service v5.2.10
2. Armoury Crate Service v5.2.10
3. AURA Service (Lighting Service) v3.05.66
4. ROG Live Service v1.5.10.0

Aura Creator v3.4.3.0 - Core service updates:
1. Armoury Crate Lite Service v5.2.10
2. Armoury Crate Service v5.2.10
3. AURA Service (Lighting Service) v3.05.66
4. ROG Live Service v1.5.10.0

Armoury Crate v5.2.12.0 - New features:
1. Added "Multiple display & slideshow mode" in Aura Wallpaper
2. Added Ukrainian support
3. [Laptop] Added "GameVisual" OSD config
4. [Laptop] Added "Overclocking control" for system configuration
5. [Motherboard] Added "Aura Sync mode" for AniMe Matrix Motherboards
6. Usability enhancements

Aura Creator v3.4.3 - New features:
1. Added Ukrainian support
2. Added AniMe Matrix Motherboard Aura Sync mode support
3. Added Aura Wallpaper multiple displays support
4. Enhanced the UI of available devices list

Armoury Crate v5.2.12.0 - Bug fixes & Enhancements:
1. Wireless device firmware update flow enhancement
2. Improved Aura Ready game lighting effect performance
3. Fixed incorrect device name display issue
4. Fixed Update Center - sometimes cannot process update correctly issue
5. Fixed wireless device battery panel detection and status error
6. Fixed access to device page in Spanish issue
7. Fixed Aura Sync device list doesn't show all connected devices issue
8. Fixed "Service error" issue for specific platform
9. [Mouse] Fixed DPI value cannot save when switching by hotkey
10. [Keyboard] Fixed cannot enter the device page in Turkish and English (UK)
11. [Keyboard] Fixed cannot set key change function in Spanish display
12. UI flow & GUI layout enhancements
13. Other bugs fixes

Aura Creator v3.4.3.0 - Bug fixes & Enhancements:
1. Fixed no effect for some devices when applying Music effect with audio spectrum style and the fifth effect style

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Uninstall Aura Sync software if already installed.
Always uninstall Armoury Crate using our uninstall tool (do not remove manually)
DO NOT delete files manually after uninstalling Armoury Crate
DO NOT modify the registry
Forms MUST be completed and submitted in order to be processed.

Uninstall Tool - v2.1.4
https://dlcdnets.asus.com/pub/ASUS/mb/14Utilities/Armoury_Crate_Uninstall_Tool.zip

Must read before reporting issues:
1. THIS IS NOT A THREAD FOR GENERAL CHAT, please report issues ONLY (try to find related threads or create a new one)
2. Try to reboot the system after updates are installed, and check again.
3. DO NOT report issues if facing improper uninstallation or registry issues - please resolve first
4. Revert system to stock speeds to check if errors are caused by excessive overclocking (even if overclock used to be stable)
5. Verify and confirm issues before reporting (do not make multiple posts while still in the process of troubleshooting)
6. Post a brief description of your issue in this thread (less than 50 words)
7. Record and generate a log (change the extension from .LogE to .txt). Prepare some screenshots and photos if applicable.
8. Complete the online form: https://forms.gle/2fEHtZFG3PzjMfzK7
9. Save the link to the form in case additional files need to be uploaded

Log Collection Tool (must attach to your form) - Instructions

First, check the Record log box to start recording
Agree to the disclaimer
Replicate the issue you are having (reboot if necessary - the log tool will keep running)
Click on the Generate log data button
Save the log file to a location of your choice.
Stop the recording
Remember to upload this log file to the Google Form (change file extension to .txt first)

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To check if your product is supported in Armoury Crate
https://www.asus.com/us/support/FAQ/1042459
_______________________________________________________________________________________________________________________________________________

Installation Error?
Download and install Armoury Crate Lite Log Tool v1.0.6.0
https://dlcdnets.asus.com/pub/ASUS/mb/14Utilities/Armoury_Crate_Lite_Log_Tool.zip
Refer to instructions
https://www.asus.com/support/FAQ/1041654/
Post a quick description of your issue here, direct message me with the cloud link to the log file.

[Sheng_Rong]

MasterC@ROG wrote:
Please fill in a form (see original post for reference).

Done

[nicsenzzz]

Armoury crate keep asking to install prerequisites eventhough installation completed without any error everytime try to launch it.
Prerequisites: installing peripheral
tried uninstalling with tool provided, reinstall numerous times. I dont use kaspersky antivirus (using ESET Smart Security) as some users reported with same problem. I also dont use any 3rd party peripheral with RGB on my laptop ROG Strix G513QR only Logitech Mouse G304

[MasterC]

Hey There,

A log was not received, please see original post for instructions and upload to your form, thanks.

Sheng Rong wrote:
Kingston DDR5 Fury 5600 KF556C40BBK2-32 x4 units Armoury Crate don't detected

Item Version
---- -------
Armoury Crate UWP App 5.2.12.0
ROG Live Service 1.5.10.0
Aura Service (Lighting Service) 3.05.66
Armoury Crate lite service 5.2.10
Aura Wallpaper Service Not installed
ASUS AIOFan HAL 1.1.47.0
ASUS AURA Extension Card HAL 1.1.0.18
ASUS AURA Motherboard HAL 1.3.4.0
ASUS Keyboard HAL 1.2.10.0
ASUS Mouse HAL 1.2.0.46
AacDisplay 1.2.27
AacVGA 0.0.5.2
KingstonDram 1.1.12
AURA DRAM Component 1.1.18
ENE RGB HAL 1.1.39.18
ENE_EHD_M2_HAL 1.0.9.12
ENE_QSI_Loki_HAL 1.0.3.0
PHISON HAL 1.0.9.0
Patriot Viper DRAM RGB 1.0.9.4
Patriot Viper M2 SSD RGB 1.1.0.2
Universal Holtek RGB DRAM 1.0.0.3
WD_BLACK AN1500 1.0.14.0

[MasterC]

Please note that your memory does not support Aura Sync at this time. We will talk to KIngston about having it validated.

Sheng Rong wrote:


Kingston DDR5 Fury 5600 KF556C40BBK2-32 x4 units Armoury Crate don't detected

Item Version
---- -------
Armoury Crate UWP App 5.2.12.0
ROG Live Service 1.5.10.0
Aura Service (Lighting Service) 3.05.66
Armoury Crate lite service 5.2.10
Aura Wallpaper Service Not installed
ASUS AIOFan HAL 1.1.47.0
ASUS AURA Extension Card HAL 1.1.0.18
ASUS AURA Motherboard HAL 1.3.4.0
ASUS Keyboard HAL 1.2.10.0
ASUS Mouse HAL 1.2.0.46
AacDisplay 1.2.27
AacVGA 0.0.5.2
KingstonDram 1.1.12
AURA DRAM Component 1.1.18
ENE RGB HAL 1.1.39.18
ENE_EHD_M2_HAL 1.0.9.12
ENE_QSI_Loki_HAL 1.0.3.0
PHISON HAL 1.0.9.0
Patriot Viper DRAM RGB 1.0.9.4
Patriot Viper M2 SSD RGB 1.1.0.2
Universal Holtek RGB DRAM 1.0.0.3
WD_BLACK AN1500 1.0.14.0

[Sheng_Rong]

MasterC@ROG wrote:
Please note that your memory does not support Aura Sync at this time. We will talk to KIngston about having it validated.

Is not the same publicity of the package

What about the Monitor ROG XG27AQ also is missing in the Armoury

[MasterC]

The XG27AQ was not mentioned previously, will have our guys check it out.
We will have a chat with Kingston about the packaging, but at the present time - the Aura Sync logo should not be on there.

Sheng Rong wrote:
Is not the same publicity of the package

What about the Monitor ROG XG27AQ also is missing in the Armoury

[Sheng_Rong]

XG27AQ resolved with OCD setting

MasterC@ROG wrote:
The XG27AQ was not mentioned previously, will have our guys check it out.
We will have a chat with Kingston about the packaging, but at the present time - the Aura Sync logo should not be on there.

Thanks What about the Monitor ROG XG27AQ? also is missing in the Armoury

[MasterC]

Could you double-check the OSD (onscreen display) to verify that Aura Sync has been enabled?

Sheng Rong wrote:
Thanks What about the Monitor ROG XG27AQ? also is missing in the Armoury

[cindernat]

MasterC@ROG wrote:
Where did you find the ACLS install package? Users are not supposed to install this individually...

FYI, it's listed to use this in YOUR sticky (this thread) if you have installation issues:

Installation Error?
Download and install Armoury Crate Lite Log Tool v1.0.6.0
https://dlcdnets.asus.com/pub/ASUS/m...e_Log_Tool.zip
Refer to instructions
https://www.asus.com/support/FAQ/1041654/
Post a quick description of your issue here, direct message me with the cloud link to the log file.

Although, maybe that's different as it says Log Tool.

[MasterC]

Can you check the OSD on your XG27AQ? Make sure Aura Sync is enabled. Or have you checked already?
Check again if any updates in Armoury Crate.

Sheng Rong wrote:
Is not the same publicity of the package

What about the Monitor ROG XG27AQ also is missing in the Armoury