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Armoury Crate v5.2.12.0 / Aura Creator v3.4.3.0 [Report here if any issues]

MasterC
Community Admin
Community Admin
A new major release was just released.
Please install using Armoury Crate Installer v3.2.2.3
https://dlcdnets.asus.com/pub/ASUS/mb/14Utilities/ArmouryCrateInstallTool.zip

Armoury Crate v5.2.12.0 - Core service updates:
1. Armoury Crate Lite Service v5.2.10
2. Armoury Crate Service v5.2.10
3. AURA Service (Lighting Service) v3.05.66
4. ROG Live Service v1.5.10.0

Aura Creator v3.4.3.0 - Core service updates:
1. Armoury Crate Lite Service v5.2.10
2. Armoury Crate Service v5.2.10
3. AURA Service (Lighting Service) v3.05.66
4. ROG Live Service v1.5.10.0

Armoury Crate v5.2.12.0 - New features:
1. Added "Multiple display & slideshow mode" in Aura Wallpaper
2. Added Ukrainian support
3. [Laptop] Added "GameVisual" OSD config
4. [Laptop] Added "Overclocking control" for system configuration
5. [Motherboard] Added "Aura Sync mode" for AniMe Matrix Motherboards
6. Usability enhancements

Aura Creator v3.4.3 - New features:
1. Added Ukrainian support
2. Added AniMe Matrix Motherboard Aura Sync mode support
3. Added Aura Wallpaper multiple displays support
4. Enhanced the UI of available devices list

Armoury Crate v5.2.12.0 - Bug fixes & Enhancements:
1. Wireless device firmware update flow enhancement
2. Improved Aura Ready game lighting effect performance
3. Fixed incorrect device name display issue
4. Fixed Update Center - sometimes cannot process update correctly issue
5. Fixed wireless device battery panel detection and status error
6. Fixed access to device page in Spanish issue
7. Fixed Aura Sync device list doesn't show all connected devices issue
8. Fixed "Service error" issue for specific platform
9. [Mouse] Fixed DPI value cannot save when switching by hotkey
10. [Keyboard] Fixed cannot enter the device page in Turkish and English (UK)
11. [Keyboard] Fixed cannot set key change function in Spanish display
12. UI flow & GUI layout enhancements
13. Other bugs fixes

Aura Creator v3.4.3.0 - Bug fixes & Enhancements:
1. Fixed no effect for some devices when applying Music effect with audio spectrum style and the fifth effect style

---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
Uninstall Aura Sync software if already installed.
Always uninstall Armoury Crate using our uninstall tool (do not remove manually)
DO NOT delete files manually after uninstalling Armoury Crate
DO NOT modify the registry

Forms MUST be completed and submitted in order to be processed.

Uninstall Tool - v2.1.4
https://dlcdnets.asus.com/pub/ASUS/mb/14Utilities/Armoury_Crate_Uninstall_Tool.zip

Must read before reporting issues:
1. THIS IS NOT A THREAD FOR GENERAL CHAT, please report issues ONLY (try to find related threads or create a new one)
2. Try to reboot the system after updates are installed, and check again.
3. DO NOT report issues if facing improper uninstallation or registry issues - please resolve first
4. Revert system to stock speeds to check if errors are caused by excessive overclocking (even if overclock used to be stable)
5. Verify and confirm issues before reporting (do not make multiple posts while still in the process of troubleshooting)
6. Post a brief description of your issue in this thread (less than 50 words)
7. Record and generate a log (change the extension from .LogE to .txt). Prepare some screenshots and photos if applicable.
8. Complete the online form: https://forms.gle/2fEHtZFG3PzjMfzK7
9. Save the link to the form in case additional files need to be uploaded

Log Collection Tool (must attach to your form) - Instructions
94519
First, check the Record log box to start recording
Agree to the disclaimer
Replicate the issue you are having (reboot if necessary - the log tool will keep running)
Click on the Generate log data button
Save the log file to a location of your choice.
Stop the recording
Remember to upload this log file to the Google Form (change file extension to .txt first)

_______________________________________________________________________________________________________________________________________________

To check if your product is supported in Armoury Crate
https://www.asus.com/us/support/FAQ/1042459
_______________________________________________________________________________________________________________________________________________

Installation Error?
Download and install Armoury Crate Lite Log Tool v1.0.6.0
https://dlcdnets.asus.com/pub/ASUS/mb/14Utilities/Armoury_Crate_Lite_Log_Tool.zip
Refer to instructions
https://www.asus.com/support/FAQ/1041654/
Post a quick description of your issue here, direct message me with the cloud link to the log file.
_____________________________________________________________
FPS, Racing, and VR Gamer / Tech Enthusiast / ROG Admin
398 Views
137 REPLIES 137

MasterC@ROG wrote:
Please note that your memory does not support Aura Sync at this time. We will talk to KIngston about having it validated.
94526


Hi, Kingston update the webpage and now the logo of Aura is present, but still can´t see the memory in Aura https://www.kingston.com/es/memory/gaming/kingston-fury-beast-ddr5-rgb-memory
95120

MasterC@ROG wrote:
Hey Guys,

Please read the instructions and fill in a form, remember to provide a log. It's really simple and does not take much time. Thanks.
Only AndrasROG and TianaV have filled in a form as requested.


Sorry! Done!!!!

Remote debug required, please check inbox messages.

MasterC@ROG wrote:
Hey Guys,

Please read the instructions and fill in a form, remember to provide a log. It's really simple and does not take much time. Thanks.
Only AndrasROG and TianaV have filled in a form as requested.


Online form submitted.

cindernat
Level 9
Google Form and log received

I have submitted my issue (Malware intercept when using AC) via the Google form complete with logs and screen shots. For the record, I don't have any over-clocking in place.

pndiode
Level 11
Lost all Elite points, now ASUS wants me to Join Elite again!

94545

Oops! Already reported.

https://rog.asus.com/forum/showthread.php?125633-ROG-Elite-Rewards-Activation-Integration-not-workin...!

tinchocba
Level 7
Was working without any issue with latest version. Now I'm always getting 2005 error. Thanks.

94594

kahatanna7
Level 8
The system OSD is not working. It does not display GameVisial OSD like in previous version and it does not display AURA Sync status like in previous version.

Windows 11.

Item Version
---- -------
Armoury Crate UWP App 5.2.12.0
ROG Live Service 1.5.10.0
Aura Service (Lighting Service) 3.05.66
Armoury Crate service 5.2.10
Aura Wallpaper Service 1.3.4.0
ASUS Aac_GmAcc HAL 1.0.9.0
ASUS Aac_NBDT HAL 2.5.15.0
ASUS Keyboard HAL 1.2.8.0
ASUS MB Peripheral Products 1.0.40
ASUS Mouse Extern HAL 1.2.0.3
ASUS Mouse HAL 1.2.0.46
AacAudioHal 1.3.46.0
AacDisplay 1.2.27

This is possible bug with new armoury crate version:

I have ROG Falchion keyboard update and yes i try update it normally but it always say Update when i try did that. I can ignore it but it is bit annoying.

Device firmware: V. 32.72.02 - Date 2022/05/16

Mr_Hotwire
Level 8
I have found that ArmouryCrateService is not started or even been installed. Without that its not able to get past the "Prerequisite Install" message. But even if I go threw with that "Prerequisite Install" and click "Restart Later" the software starts, but its missing a lot of functionality, like my ROG KeyStone.

If you use Kaspersky security sofware, that could be the problem. Uninstall Kaspersky and reinstall Armoury Crate again.