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Armoury Crate v5.1.5.0 / Aura Creator v3.3.4 [Report here if any issues]

MasterC
Community Admin
Community Admin
A new major release was just released.

Armoury Crate v5.1.5 - Core service updates:
Armoury Crate Lite Service v5.1.4
Armoury Crate Service v5.1.4
AURA Service (Lighting Service) v3.05.40
ROG Live Service v1.4.5.0

Aura Creator v3.3.4- Core service updates:
Armoury Crate Lite Service v5.1.4
Armoury Crate Service v5.1.4
AURA Service (Lighting Service) v3.05.40
ROG Live Service v1.4.5.0

Armoury Crate v5.1.5 - New features:
Added new ProArt theme for personalization (compatible with Motherboard & PC Components)
Added delete function for "Notification" (mouse right click)
Added close function in right button click menu for wireless devices power management panel in system tray
Usability enhancements

Aura Creator v3.3.4- New eatures:
Support for Aura Wallpaper

Armoury Crate v5.1.5 - Bug fixes & Enhancements:
Changed the condition to trigger the "Update" in "Update Center"
Fixed App crash issue in specific scenarios
Fixed Update Failed issue in specific scenarios and combination of devices
Fixed RGB lighting reset to default after reboot system issue for some configurations
Fixed specific DRAM detection issues
Fixed specific Armoury Crate installation issues
Fixed issues where devices cannot finish updates
Fixed "Content Platform" - cannot log into ASUS account issue
Fixed firmware update issues
[Laptop] Fixed dual screen display layout issue
[Keyboard][Mouse] Fixed device page error when language set to Spanish
[Mouse] Added a countdown dialog for the Calibration function to prevent users from selecting an incorrect preset surface and not being able to use the mouse
[Mouse] Fine-tuned accuracy for the DPI values between 5000-7000
UI flow & GUI layout enhancements
Several other bugs fixes

Aura Creator v3.3.4 - Bug fixes & Enhancements:
Fixed - device lighting cannot be restored after unsync
Fixed service error issue
UI flow & GUI layout enhancements
Other bugs fixes

New devices supported:
ROG Chakram X
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Uninstall Aura Sync software if already installed.
Always uninstall Armoury Crate using our uninstall tool (do not remove manually)
DO NOT modify the registry

Forms MUST be completed and submitted in order to be processed.

Uninstall Tool - v2.1.3
https://dlcdnets.asus.com/pub/ASUS/mb/14Utilities/Armoury_Crate_Uninstall_Tool.zip
Armoury Crate & Aura Creator Installer v3.1.3.0 (latest installer version)
https://dlcdnets.asus.com/pub/ASUS/mb/14Utilities/ArmouryCrateInstallTool.zip

Must read before reporting issues:
1. THIS IS NOT A THREAD FOR GENERAL CHAT, please report issues ONLY (try to find related threads or create a new one)
2. Try to reboot the system after updates are installed, and check again.
3. DO NOT report issues if facing improper uninstallation or registry issues - please resolve first
4. Revert system to stock speeds to check if errors are caused by excessive overclocking (even if overclock used to be stable)
5. Verify and confirm issues before reporting (do not make multiple posts while still in the process of troubleshooting)
6. Post a brief description of your issue in this thread (less than 50 words)
7. Record and generate a log (change the extension from .LogE to .txt). Prepare some screenshots and photos if applicable.
8. Complete the online form: https://forms.gle/48ztQgy7F8GcCCpN9

Log Collection Tool - Instructions
92643
First, check the Record log box to start recording
Agree to the disclaimer
Replicate the issue you are having (reboot if necessary - the log tool will keep running)
Click on the Generate log data button
Save the log file to a location of your choice.
Stop the recording

To check if your product is supported in Armoury Crate
https://www.asus.com/us/support/FAQ/1042459
_____________________________________________________________
FPS, Racing, and VR Gamer / Tech Enthusiast / ROG Admin
143,692 Views
393 REPLIES 393

MasterC
Community Admin
Community Admin
Please reboot and install again.

marell wrote:
When i try to update to this version of ROGLiveService it returns me the error 0xc0000135 and the installation does not succeed. How can i solve this?
_____________________________________________________________
FPS, Racing, and VR Gamer / Tech Enthusiast / ROG Admin

My Zephyrus S17 Multiwheel no longer works after this update. How can I fix this?
CPU: AMD Ryzen 9 7950X | Motherboard: Asus ROG Crosshair X670E Extreme BIOS 2302 | RAM: G.Skill Trident Z5 Neo RGB 64GB (2x32GB) DDR5-6000 CL30-40-40-96 1.40V F5-6000J3040G32GX2-TZ5NR | GPU: Nvidia Geforce RTX 4090 Founder's Edition | PSU: Be Quiet! Dark Power Pro 12 1200W | Storage: Western Digital Black SN850X PCIe 4.0 M.2 SSD 4TB x3 | Sabrent Rocket NVME 4.0 2TB | WD Ultrastar 20TB HDD x4 | Case: Lian Li O11D XL | Audio Cards: Marian Clara E Dante PCIe Card | Pro Tools HD Native PCIe Card | Cooling: Custom Watercooling GPU + CPU Loop | Monitors: Asus ROG Swift PG27UQ x2, LG 65" E9 OLED

marell wrote:
When i try to update to this version of ROGLiveService it returns me the error 0xc0000135 and the installation does not succeed. How can i solve this?


I´m having the same problem also. After the tuesday update of Windows 11, PC restarted and now I obtain an error loading ArmourySwAgent.exe upon Windows 11 start and when running Armoury Crate can´t update ROGLiveService to 1.4.10.0. It prompts the error 0xc0000135. Also can´t uninstall Armoury Crate, even using the Uninstall tool. Is there any solution for this ?

Mscmelo wrote:
I´m having the same problem also. After the tuesday update of Windows 11, PC restarted and now I obtain an error loading ArmourySwAgent.exe upon Windows 11 start and when running Armoury Crate can´t update ROGLiveService to 1.4.10.0. It prompts the error 0xc0000135. Also can´t uninstall Armoury Crate, even using the Uninstall tool. Is there any solution for this ?


Hi Mscmelo. See this post about the update causing the ArmourySwAgent to fail: https://rog.asus.com/forum/showthread.php?128812-Armoury-Crate-installation-tips&p=863107#post863101

Jimbo93 wrote:
Hi Mscmelo. See this post about the update causing the ArmourySwAgent to fail: https://rog.asus.com/forum/showthread.php?128812-Armoury-Crate-installation-tips&p=863107#post863101


Hi Jimbo93 ! First of all thank you for your reply. Actually the problem is around the same issue caused by the update you mentioned, the KB5012643, but it´s related now with the last tuesday update, the KB5013943. It seems that this new one replaces the previous you mentioned that didn´t cause any issue on my computer, as when you apply this new one, the KB5012643 no longer exists on the uninstall list. I´ve solved it for now removing the last one, KB5013943, rolling back to previous one, KB5012643, that is not causing any issue to me, as already told. So the solution is to wait for a real fix from Microsoft. There is also a provisional repair by de-activating and re-activating .NET Framework 3.0 and 4.8 as this issue affects aplications based on .NET Framework, but it´s not granted to work for everybody. The permanent fix is on Microsoft hands with a new update to correct this issue.

Mscmelo wrote:
Hi Jimbo93 ! First of all thank you for your reply. Actually the problem is around the same issue caused by the update you mentioned, the KB5012643, but it´s related now with the last tuesday update, the KB5013943. It seems that this new one replaces the previous you mentioned that didn´t cause any issue on my computer, as when you apply this new one, the KB5012643 no longer exists on the uninstall list. I´ve solved it for now removing the last one, KB5013943, rolling back to previous one, KB5012643, that is not causing any issue to me, as already told. So the solution is to wait for a real fix from Microsoft. There is also a provisional repair by de-activating and re-activating .NET Framework 3.0 and 4.8 as this issue affects aplications based on .NET Framework, but it´s not granted to work for everybody. The permanent fix is on Microsoft hands with a new update to correct this issue.


Excellent research. 🙂

Mscmelo wrote:
I´m having the same problem also. After the tuesday update of Windows 11, PC restarted and now I obtain an error loading ArmourySwAgent.exe upon Windows 11 start and when running Armoury Crate can´t update ROGLiveService to 1.4.10.0. It prompts the error 0xc0000135. Also can´t uninstall Armoury Crate, even using the Uninstall tool. Is there any solution for this ?


Last time I had this issue with Armoury Crate, I had an admin from this forum log into my machine remotely to fix it.
CPU: AMD Ryzen 9 7950X | Motherboard: Asus ROG Crosshair X670E Extreme BIOS 2302 | RAM: G.Skill Trident Z5 Neo RGB 64GB (2x32GB) DDR5-6000 CL30-40-40-96 1.40V F5-6000J3040G32GX2-TZ5NR | GPU: Nvidia Geforce RTX 4090 Founder's Edition | PSU: Be Quiet! Dark Power Pro 12 1200W | Storage: Western Digital Black SN850X PCIe 4.0 M.2 SSD 4TB x3 | Sabrent Rocket NVME 4.0 2TB | WD Ultrastar 20TB HDD x4 | Case: Lian Li O11D XL | Audio Cards: Marian Clara E Dante PCIe Card | Pro Tools HD Native PCIe Card | Cooling: Custom Watercooling GPU + CPU Loop | Monitors: Asus ROG Swift PG27UQ x2, LG 65" E9 OLED

polyh3dron wrote:
Last time I had this issue with Armoury Crate, I had an admin from this forum log into my machine remotely to fix it.


Thanks for the reply, I solved it removing the last tuesday windows update KB5013943. It seems it causes issues with .NET Framework needed for Armour Crate to work correctly. It´s already on Microsoft knowledge that it´s taking care of solving it with a new corrected update.

My GPU (EVGA 980 TI Hybrid) no longer shows up as a temperature source for Fan Xpert 4

Please remove this Windows update if you haven't already: KB5012643 (released April 25)

More info here:
https://support.microsoft.com/en-us/topic/april-25-2022-kb5012643-os-build-22000-652-preview-expired...

Mscmelo wrote:
Thanks for the reply, I solved it removing the last tuesday windows update KB5013943. It seems it causes issues with .NET Framework needed for Armour Crate to work correctly. It´s already on Microsoft knowledge that it´s taking care of solving it with a new corrected update.
_____________________________________________________________
FPS, Racing, and VR Gamer / Tech Enthusiast / ROG Admin