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Armoury Crate v5.1.5.0 / Aura Creator v3.3.4 [Report here if any issues]

MasterC
Community Admin
Community Admin
A new major release was just released.

Armoury Crate v5.1.5 - Core service updates:
Armoury Crate Lite Service v5.1.4
Armoury Crate Service v5.1.4
AURA Service (Lighting Service) v3.05.40
ROG Live Service v1.4.5.0

Aura Creator v3.3.4- Core service updates:
Armoury Crate Lite Service v5.1.4
Armoury Crate Service v5.1.4
AURA Service (Lighting Service) v3.05.40
ROG Live Service v1.4.5.0

Armoury Crate v5.1.5 - New features:
Added new ProArt theme for personalization (compatible with Motherboard & PC Components)
Added delete function for "Notification" (mouse right click)
Added close function in right button click menu for wireless devices power management panel in system tray
Usability enhancements

Aura Creator v3.3.4- New eatures:
Support for Aura Wallpaper

Armoury Crate v5.1.5 - Bug fixes & Enhancements:
Changed the condition to trigger the "Update" in "Update Center"
Fixed App crash issue in specific scenarios
Fixed Update Failed issue in specific scenarios and combination of devices
Fixed RGB lighting reset to default after reboot system issue for some configurations
Fixed specific DRAM detection issues
Fixed specific Armoury Crate installation issues
Fixed issues where devices cannot finish updates
Fixed "Content Platform" - cannot log into ASUS account issue
Fixed firmware update issues
[Laptop] Fixed dual screen display layout issue
[Keyboard][Mouse] Fixed device page error when language set to Spanish
[Mouse] Added a countdown dialog for the Calibration function to prevent users from selecting an incorrect preset surface and not being able to use the mouse
[Mouse] Fine-tuned accuracy for the DPI values between 5000-7000
UI flow & GUI layout enhancements
Several other bugs fixes

Aura Creator v3.3.4 - Bug fixes & Enhancements:
Fixed - device lighting cannot be restored after unsync
Fixed service error issue
UI flow & GUI layout enhancements
Other bugs fixes

New devices supported:
ROG Chakram X
------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
Uninstall Aura Sync software if already installed.
Always uninstall Armoury Crate using our uninstall tool (do not remove manually)
DO NOT modify the registry

Forms MUST be completed and submitted in order to be processed.

Uninstall Tool - v2.1.3
https://dlcdnets.asus.com/pub/ASUS/mb/14Utilities/Armoury_Crate_Uninstall_Tool.zip
Armoury Crate & Aura Creator Installer v3.1.3.0 (latest installer version)
https://dlcdnets.asus.com/pub/ASUS/mb/14Utilities/ArmouryCrateInstallTool.zip

Must read before reporting issues:
1. THIS IS NOT A THREAD FOR GENERAL CHAT, please report issues ONLY (try to find related threads or create a new one)
2. Try to reboot the system after updates are installed, and check again.
3. DO NOT report issues if facing improper uninstallation or registry issues - please resolve first
4. Revert system to stock speeds to check if errors are caused by excessive overclocking (even if overclock used to be stable)
5. Verify and confirm issues before reporting (do not make multiple posts while still in the process of troubleshooting)
6. Post a brief description of your issue in this thread (less than 50 words)
7. Record and generate a log (change the extension from .LogE to .txt). Prepare some screenshots and photos if applicable.
8. Complete the online form: https://forms.gle/48ztQgy7F8GcCCpN9

Log Collection Tool - Instructions
92643
First, check the Record log box to start recording
Agree to the disclaimer
Replicate the issue you are having (reboot if necessary - the log tool will keep running)
Click on the Generate log data button
Save the log file to a location of your choice.
Stop the recording

To check if your product is supported in Armoury Crate
https://www.asus.com/us/support/FAQ/1042459
_____________________________________________________________
FPS, Racing, and VR Gamer / Tech Enthusiast / ROG Admin
143,698 Views
393 REPLIES 393

MarcioTB
Level 10
My mobo (Rampage VI Omega) side leds doesn't work in Aura Creator (works fine in Armoury Crate) as mentioned here: https://rog.asus.com/forum/showthread.php?127567-Rampage-VI-Extreme-was-not-fully-support-by-Aura-Cr...

AngryAce
Level 7
Latest update of Armoury Crate broke the control of Crucial Ballistix RGB ram. Tried on both my systems which are on Windows 11 (worked fine until AC update). Crosshair VIII (WiFi) and Maximus XI Formula. Same uncontrollable issue on both. RGB on motherboard rainbow on shutdown. If you restart (not shutdown) several times, it will randomly work fine until a restart or shutdown.

LocoDiceGR
Level 10
Please someone tell me why this program doesn't even open even after formating windows 10

Latest Bios/drivers/Visual C++ Libraries / Everything is up to date.

Asus B550i. Its been like this for a year++.

Any Help?

lordberti
Level 12
I've only had problems since the last windows 11 update. Program has become very slow.
Negative reports are piling up in other forums.
I hope it has nothing to do with the fact that Microsoft has discontinued support for NET Framework 4.5.2, 4.6 and 4.6.1.

https://devblogs.microsoft.com/dotnet/dotnet-framework-45-46-461-end-of-support/
AMD Ryzen 9 7950X3D | ROG CROSSHAIR X670E EXTREME | ASUS TUF Gaming GeForce RTX 4090 OC | G.Skill F5-6000J3040G32GX2-TZ5N | WD Black SN850X | PHANTEKS Glacier One 360 T30 Gen2 | LG OLED42C27LA | Phanteks NV7 | Seasonic PRIME-TX-1300 | Windows 11 Pro.

Please check your messages.

Wanted to report the issue, where Armory Crate causing the PC not to reboot, or shutdown as stated in following threads:

https://rog.asus.com/forum/showthread.php?127693-Armoury-Crate-is-prevent-Shutting-down-Restart

and

https://rog.asus.com/forum/showthread.php?128007-ArmoryCrate-breaks-sleep-restart-shutdown-and-creat...

Monitor turns off, but the whole PC is still active and running.
By removing the Software, everything works fine again.

I hope it gets fixed soon, since i'm only using the software for the GPU Led and nothing else. It's annoying unfortunately.
Wish there was a little tool just for GPU LED.

Please read the original post and make sure to provide a log, thanks.

TUFGamer10 wrote:
Wanted to report the issue, where Armory Crate causing the PC not to reboot, or shutdown as stated in following threads:

https://rog.asus.com/forum/showthread.php?127693-Armoury-Crate-is-prevent-Shutting-down-Restart

and

https://rog.asus.com/forum/showthread.php?128007-ArmoryCrate-breaks-sleep-restart-shutdown-and-creat...

Monitor turns off, but the whole PC is still active and running.
By removing the Software, everything works fine again.

I hope it gets fixed soon, since i'm only using the software for the GPU Led and nothing else. It's annoying unfortunately.
Wish there was a little tool just for GPU LED.
_____________________________________________________________
FPS, Racing, and VR Gamer / Tech Enthusiast / ROG Admin

MasterC@ROG wrote:
Please read the original post and make sure to provide a log, thanks.


Where should I provide the log file? I'm not able to upload it here, since it exceeds the allowed size.
Do I have to do the online form?

Also when I change the LogE file to txt, the text look like it is Chinese and Arabic etc. I'm not sure if this is intended but i'm not able to read or understand anything.

And this is my current version which I installed again to create the log file and recreate the issue. Issue still there and I have no idea what causes this. As I stated, the issue is gone when I uninstall Armory Crate.

Thank you very much.

Item Version
---- -------
Armoury Crate UWP App 5.1.5.0
ROG Live Service 1.4.9.0
Aura Service (Lighting Service) 3.05.40
Armoury Crate lite service 5.1.4
Aura Wallpaper Service Nicht installiert
ASUS AURA Extension Card HAL 1.1.0.18
AacVGA 0.0.4.9
KingstonDram 1.1.12
AURA DRAM Component 1.1.18
ENE RGB HAL 1.1.39.15
ENE_DRAM_RGB_AIO 1.0.2.33
ENE_EHD_M2_HAL 1.0.9.12
PHISON HAL 1.0.9.0
WD_BLACK AN1500 1.0.14.0
WD_BLACK D50 1.0.9.0

Lack of GPU FAN control is very bad on the G713QR while gaming the GPU is at 86° now 😧
Please fix this asap, I cannot game this hot.

MasterC
Community Admin
Community Admin
We will take a look at your case, but 86 degrees is not of great concern considering your specs. Need to take fan noise into consideration. Some will complain that the fans spin too fast, it's too noisy. Other complain it's too hot when fans speed turned down.

Do you have adequate air circulation around the laptop? Place on hard surfaces, avoid confined spaces, and be aware of ambient temps (use fans or aircon if needed, depends on regional climate). Never place on soft surfaces such as beds or the sofa when gaming, some vents could be blocked, suffocating it. This applies for all gaming laptops with high-performance GPUs.

Titos wrote:
Lack of GPU FAN control is very bad on the G713QR while gaming the GPU is at 86° now 😧
Please fix this asap, I cannot game this hot.
_____________________________________________________________
FPS, Racing, and VR Gamer / Tech Enthusiast / ROG Admin

MasterC@ROG wrote:
We will take a look at your case, but 86 degrees is not of great concern considering your specs. Need to take fan noise into consideration. Some will complain that the fans spin too fast, it's too noisy. Other complain it's too hot when fans speed turned down.

Do you have adequate air circulation around the laptop? Place on hard surfaces, avoid confined spaces, and be aware of ambient temps (use fans or aircon if needed, depends on regional climate). Never place on soft surfaces such as beds or the sofa when gaming, some vents could be blocked, suffocating it. This applies for all gaming laptops with high-performance GPUs.


86 degrees is thermal throttle degrees for nvidia. It is indeed bad. He and I are complaining of lack of manual fan control which would fix the issue. Now please pass the problem to the developers.