Armoury Crate v5.1.5.0 / Aura Creator v3.3.4 [Report here if any issues]

[MasterC]

A new major release was just released.

Armoury Crate v5.1.5 - Core service updates:
Armoury Crate Lite Service v5.1.4
Armoury Crate Service v5.1.4
AURA Service (Lighting Service) v3.05.40
ROG Live Service v1.4.5.0

Aura Creator v3.3.4- Core service updates:
Armoury Crate Lite Service v5.1.4
Armoury Crate Service v5.1.4
AURA Service (Lighting Service) v3.05.40
ROG Live Service v1.4.5.0

Armoury Crate v5.1.5 - New features:
Added new ProArt theme for personalization (compatible with Motherboard & PC Components)
Added delete function for "Notification" (mouse right click)
Added close function in right button click menu for wireless devices power management panel in system tray
Usability enhancements

Aura Creator v3.3.4- New eatures:
Support for Aura Wallpaper

Armoury Crate v5.1.5 - Bug fixes & Enhancements:
Changed the condition to trigger the "Update" in "Update Center"
Fixed App crash issue in specific scenarios
Fixed Update Failed issue in specific scenarios and combination of devices
Fixed RGB lighting reset to default after reboot system issue for some configurations
Fixed specific DRAM detection issues
Fixed specific Armoury Crate installation issues
Fixed issues where devices cannot finish updates
Fixed "Content Platform" - cannot log into ASUS account issue
Fixed firmware update issues
[Laptop] Fixed dual screen display layout issue
[Keyboard][Mouse] Fixed device page error when language set to Spanish
[Mouse] Added a countdown dialog for the Calibration function to prevent users from selecting an incorrect preset surface and not being able to use the mouse
[Mouse] Fine-tuned accuracy for the DPI values between 5000-7000
UI flow & GUI layout enhancements
Several other bugs fixes

Aura Creator v3.3.4 - Bug fixes & Enhancements:
Fixed - device lighting cannot be restored after unsync
Fixed service error issue
UI flow & GUI layout enhancements
Other bugs fixes

New devices supported:
ROG Chakram X
------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
Uninstall Aura Sync software if already installed.
Always uninstall Armoury Crate using our uninstall tool (do not remove manually)
DO NOT modify the registry
Forms MUST be completed and submitted in order to be processed.

Uninstall Tool - v2.1.3
https://dlcdnets.asus.com/pub/ASUS/mb/14Utilities/Armoury_Crate_Uninstall_Tool.zip
Armoury Crate & Aura Creator Installer v3.1.3.0 (latest installer version)
https://dlcdnets.asus.com/pub/ASUS/mb/14Utilities/ArmouryCrateInstallTool.zip

Must read before reporting issues:
1. THIS IS NOT A THREAD FOR GENERAL CHAT, please report issues ONLY (try to find related threads or create a new one)
2. Try to reboot the system after updates are installed, and check again.
3. DO NOT report issues if facing improper uninstallation or registry issues - please resolve first
4. Revert system to stock speeds to check if errors are caused by excessive overclocking (even if overclock used to be stable)
5. Verify and confirm issues before reporting (do not make multiple posts while still in the process of troubleshooting)
6. Post a brief description of your issue in this thread (less than 50 words)
7. Record and generate a log (change the extension from .LogE to .txt). Prepare some screenshots and photos if applicable.
8. Complete the online form: https://forms.gle/48ztQgy7F8GcCCpN9

Log Collection Tool - Instructions

First, check the Record log box to start recording
Agree to the disclaimer
Replicate the issue you are having (reboot if necessary - the log tool will keep running)
Click on the Generate log data button
Save the log file to a location of your choice.
Stop the recording

To check if your product is supported in Armoury Crate
https://www.asus.com/us/support/FAQ/1042459

[MasterC]

Sorry, should have let you know that older laptops need to install (newer ones have it pre-installed).
Simply go to Featured => Content Paltform
Download a wallpaper you like, then Aura Wallpaper will be installed automatically. Enable then try the update again.

bejito81 wrote:
I don't have that link and the apps is not downloadable from anywhere on asus website

so at least provide a link to install that app

[burakdede]

MasterC@ROG wrote:
If your PC/notebook is the only compatible device, then just enable Aura Wallpaper and try again.

It worked, thanks.

[JonTeoh]

I am using the G531GW laptop, and my device is not detected in aura sync.

My device was previously sent for service for rectification purposes and when on receiving back the formatted version of my laptop, aura sync was working perfectly fine.

But after when I connect my device to the internet, Armoury Crate started to update and that is when the aura sync started to not detect my device.

Item Version
---- -------
Armoury Crate UWP App 5.1.5.0
ROG Live Service 1.4.9.0
Aura Service (Lighting Service) 3.05.40
Armoury Crate service 5.1.4
Aura Wallpaper Service Not installed
ASUS Aac_NBDT HAL 2.5.12.0
ASUS Keyboard HAL 1.01.17
ASUS MB Peripheral Products 1.0.33
ASUS Mouse HAL 1.1.0.8
AacAudioHal 1.3.7.0
AacDispaly 1.1.26

[bejito81]

MasterC@ROG wrote:
Guys, if the Core SDK update cannot complete, it probably means that you don't have any compatible (ROG/ASUS) devices connected.
Connect the device and try again.

I have the same issue on my SCAR 15 (2021), and well the laptop itself is the connected compatible device

this issue seems to be global as you can see many reports in this thread with many different laptops
this is clearly an issue you should report ASAP to the development team

[jasonwong28hk]

MasterC

I would like to know how can I make sure I have all components exist in Armoury Crate for my laptop model (ROG Flow X13 2022 GV301RC)? This is because my Windows is clean installed but not the one coming with the machine

From time to time, I find that some components were missing, for example Hotkey page is missing and then Aura Wallpaper is missing which cause the update of Asus Core SDK never able to complete.

these 2 above already fixed by manually install the component from original eSupport folder. But how can I ensure if I still miss anything? I don't think Check for updates from Armoury Crate can scan what I should have.


Current list I have as below

Item Version
---- -------
Armoury Crate UWP App 5.1.5.0
ROG Live Service 1.4.9.0
Aura Service (Lighting Service) 3.05.40
Armoury Crate service 5.1.4
Aura Wallpaper Service 1.2.6.4
ASUS Aac_GmAcc HAL 1.0.5.0

[MasterC]

It's a good thing you backed up the eSupport folder. Use MyASUS to ensure all updates for the laptop is installed.

jasonwong28hk wrote:
MasterC

I would like to know how can I make sure I have all components exist in Armoury Crate for my laptop model (ROG Flow X13 2022 GV301RC)? This is because my Windows is clean installed but not the one coming with the machine

From time to time, I find that some components were missing, for example Hotkey page is missing and then Aura Wallpaper is missing which cause the update of Asus Core SDK never able to complete.

these 2 above already fixed by manually install the component from original eSupport folder. But how can I ensure if I still miss anything? I don't think Check for updates from Armoury Crate can scan what I should have.


Current list I have as below

Item Version
---- -------
Armoury Crate UWP App 5.1.5.0
ROG Live Service 1.4.9.0
Aura Service (Lighting Service) 3.05.40
Armoury Crate service 5.1.4
Aura Wallpaper Service 1.2.6.4
ASUS Aac_GmAcc HAL 1.0.5.0

[jasonwong28hk]

MasterC@ROG wrote:
It's a good thing you backed up the eSupport folder. Use MyASUS to ensure all updates for the laptop is installed.

Myasus I always check and keep it updated, but MyAsus i think is seperate from Armoury Crate.

For example, I didnt get any prompt saying I missed Aura Wallpaper service which cause "Asus Core SDK" cannot complete the installation for more than a week until i find this post saying this is component for Aura Wallpaper service.

[Alex_K]

bejito81 wrote:
I have the same issue on my SCAR 15 (2021), and well the laptop itself is the connected compatible device

this issue seems to be global as you can see many reports in this thread with many different laptops
this is clearly an issue you should report ASAP to the development team

Same issue here with a Strix SCAR 17 GL704GW

Form submitted with Log & Details

I HAVE TRIED THE WALLPAPER "FIX" BUT IT STILL DOES NOT WORK FOR ME

The CoreSDK was installed, but now the one that fails is the GL704GW AURA KIT

[Alex_K]

Issue Resolved

Alex K wrote:
Same issue here with a Strix SCAR 17 GL704GW

Form submitted with Log & Details

I HAVE TRIED THE WALLPAPER "FIX" BUT IT STILL DOES NOT WORK FOR ME

The CoreSDK was installed, but now the one that fails is the GL704GW AURA KIT

Today's Update apparently fixed this, the Kit is now installed, and my laptop components show in aura... lets hope it does not get broken again

[brandonbihr]

I have uninstalled everything ROG and Asus related. Every time I boot up the computer, Armoury Crate does not detect that I have the Ryujin II. It will act like its loading and then comes up as a blank screen.