Armoury Crate v5.1.5.0 / Aura Creator v3.3.4 [Report here if any issues]

[MasterC]

A new major release was just released.

Armoury Crate v5.1.5 - Core service updates:
Armoury Crate Lite Service v5.1.4
Armoury Crate Service v5.1.4
AURA Service (Lighting Service) v3.05.40
ROG Live Service v1.4.5.0

Aura Creator v3.3.4- Core service updates:
Armoury Crate Lite Service v5.1.4
Armoury Crate Service v5.1.4
AURA Service (Lighting Service) v3.05.40
ROG Live Service v1.4.5.0

Armoury Crate v5.1.5 - New features:
Added new ProArt theme for personalization (compatible with Motherboard & PC Components)
Added delete function for "Notification" (mouse right click)
Added close function in right button click menu for wireless devices power management panel in system tray
Usability enhancements

Aura Creator v3.3.4- New eatures:
Support for Aura Wallpaper

Armoury Crate v5.1.5 - Bug fixes & Enhancements:
Changed the condition to trigger the "Update" in "Update Center"
Fixed App crash issue in specific scenarios
Fixed Update Failed issue in specific scenarios and combination of devices
Fixed RGB lighting reset to default after reboot system issue for some configurations
Fixed specific DRAM detection issues
Fixed specific Armoury Crate installation issues
Fixed issues where devices cannot finish updates
Fixed "Content Platform" - cannot log into ASUS account issue
Fixed firmware update issues
[Laptop] Fixed dual screen display layout issue
[Keyboard][Mouse] Fixed device page error when language set to Spanish
[Mouse] Added a countdown dialog for the Calibration function to prevent users from selecting an incorrect preset surface and not being able to use the mouse
[Mouse] Fine-tuned accuracy for the DPI values between 5000-7000
UI flow & GUI layout enhancements
Several other bugs fixes

Aura Creator v3.3.4 - Bug fixes & Enhancements:
Fixed - device lighting cannot be restored after unsync
Fixed service error issue
UI flow & GUI layout enhancements
Other bugs fixes

New devices supported:
ROG Chakram X
------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
Uninstall Aura Sync software if already installed.
Always uninstall Armoury Crate using our uninstall tool (do not remove manually)
DO NOT modify the registry
Forms MUST be completed and submitted in order to be processed.

Uninstall Tool - v2.1.3
https://dlcdnets.asus.com/pub/ASUS/mb/14Utilities/Armoury_Crate_Uninstall_Tool.zip
Armoury Crate & Aura Creator Installer v3.1.3.0 (latest installer version)
https://dlcdnets.asus.com/pub/ASUS/mb/14Utilities/ArmouryCrateInstallTool.zip

Must read before reporting issues:
1. THIS IS NOT A THREAD FOR GENERAL CHAT, please report issues ONLY (try to find related threads or create a new one)
2. Try to reboot the system after updates are installed, and check again.
3. DO NOT report issues if facing improper uninstallation or registry issues - please resolve first
4. Revert system to stock speeds to check if errors are caused by excessive overclocking (even if overclock used to be stable)
5. Verify and confirm issues before reporting (do not make multiple posts while still in the process of troubleshooting)
6. Post a brief description of your issue in this thread (less than 50 words)
7. Record and generate a log (change the extension from .LogE to .txt). Prepare some screenshots and photos if applicable.
8. Complete the online form: https://forms.gle/48ztQgy7F8GcCCpN9

Log Collection Tool - Instructions

First, check the Record log box to start recording
Agree to the disclaimer
Replicate the issue you are having (reboot if necessary - the log tool will keep running)
Click on the Generate log data button
Save the log file to a location of your choice.
Stop the recording

To check if your product is supported in Armoury Crate
https://www.asus.com/us/support/FAQ/1042459

[MasterC]

If you have RGB Fusion, Razer Chroma, and Armoury Crate (I'm guessing also iCUE) all fighting for control over the lighting - one will win, others will lose. If you have everything installed, I honestly don't know which will win when the system boots up. Once you're in Windows, each software should still be able to take turns though. Note that there are some limitations when iCUE is also installed.

xufos69 wrote:
Strangely when I reinstalled windows 11 (fresh install) then I reinstall armoury crate again motherboard reappears but after installing some software such as adobe photoshop, stream deck, rgb fusion, razer chroma, kaspersky total security, etc and restarting several times the motherboard display disappeared again. There is conflict between armoury crate with other software I think

[xufos69]

But before the newest update of armoury crate rgb fusion, icue, razer chroma and armoury crate software can running wihout problem at all. I can control my corsair LL rgb fan with icue, control my rgb asus xi formula mobo, asus thor 850w psu with armoury crate, control my aorus graphic card with rgb fusion and control my razer mouse with razer chroma all the way together so I confusing right now which software is conflict with armoury crate or maybe not from rgb software. Ohh...I also use nzxt cam software for my kraken z73 cooler

MasterC@ROG wrote:
If you have RGB Fusion, Razer Chroma, and Armoury Crate (I'm guessing also iCUE) all fighting for control over the lighting - one will win, others will lose. If you have everything installed, I honestly don't know which will win when the system boots up. Once you're in Windows, each software should still be able to take turns though. Note that there are some limitations when iCUE is also installed.

[BlueDrako]

xufos69 wrote:
but before the newest update of armoury crate rgb fusion, icue, razer chroma and armoury crate software can running wihout problem at all. I can control my corsair ll rgb fan with icue, control my rgb asus xi formula mobo, asus thor 850w psu with armoury crate, control my aorus graphic card with rgb fusion and control my razer mouse with razer chroma all the way together so i confusing right now which software is conflict with armoury crate or maybe not from rgb software. Ohh...i also use nzxt cam software for my kraken z73 cooler

the problem is kaspersky!!!!

[dfaovred]

BlueDrako wrote:
the problem is kaspersky!!!!

Kaspersky have identified the issue and are deploying a fix at the moment. It will be delivered via a database update.

[Ebbdon]

Issue resolved in latest version of Armoury Crate, please update.

Hello,

My Armory Crate software hasn't worked for several months. However, I keep it up to date. I even (following the formatting of my computer) made clean installations, with the latest versions, but it never works. Fans, CPU and Voltage, nothing is displayed and everything is 0.






Item Version
---- -------
Armoury Crate UWP App 5.1.5.0
ROG Live Service 1.4.10.0
Aura Service (Lighting Service) 3.05.40
Armoury Crate lite service 5.1.4
Aura Wallpaper Service Non installée
ASUS AIOFan HAL 1.1.47.0
ASUS AURA Extension Card HAL 1.1.0.18
ASUS AURA Motherboard HAL 1.3.0.0
AacVGA 0.0.4.3
KingstonDram 1.1.12
AURA DRAM Component 1.1.18
ENE RGB HAL 1.1.39.18
ENE_EHD_M2_HAL 1.0.9.12
PHISON HAL 1.0.9.0
Patriot Viper DRAM RGB 1.0.9.2
Patriot Viper M2 SSD RGB 1.0.6.5
Universal Holtek RGB DRAM 1.0.0.2
WD_BLACK AN1500 1.0.14.0

[MasterC]

Kind reminder again to please register to be member before submitting a form. If you are having trouble getting approved to post in the forum, you may PM me directly (MUST wait 24 hours for processing, 48 hours on weekends).
Remember to include your username in the Google Form (my username is MasterC@ROG), DO NOT leave your email - I will not be able to find you in the system and your submission will be discarded.

[industria]

Does it makes sense to report software bugs in this thread? Wil they be noted and fixed?

[MasterC]

Sure, please follow the instructions in the original post and we'll follow up, will private message you if more info is required.

Please do not presume that everybody is experiencing the same issue, attaching links and YouTube videos of other people's issues is not constructive. Your issue is unlikely to be resolved that way. Thanks

industria wrote:
Does it makes sense to report software bugs in this thread? Wil they be noted and fixed?

[biTi71]

industria wrote:
Does it makes sense to report software bugs in this thread? Wil they be noted and fixed?

So far I haven't found a useful answer...

[Rolda]

No. I also reported an error with the protocol and no one answered me.