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Armoury Crate v5.1.5.0 / Aura Creator v3.3.4 [Report here if any issues]

MasterC
Community Admin
Community Admin
A new major release was just released.

Armoury Crate v5.1.5 - Core service updates:
Armoury Crate Lite Service v5.1.4
Armoury Crate Service v5.1.4
AURA Service (Lighting Service) v3.05.40
ROG Live Service v1.4.5.0

Aura Creator v3.3.4- Core service updates:
Armoury Crate Lite Service v5.1.4
Armoury Crate Service v5.1.4
AURA Service (Lighting Service) v3.05.40
ROG Live Service v1.4.5.0

Armoury Crate v5.1.5 - New features:
Added new ProArt theme for personalization (compatible with Motherboard & PC Components)
Added delete function for "Notification" (mouse right click)
Added close function in right button click menu for wireless devices power management panel in system tray
Usability enhancements

Aura Creator v3.3.4- New eatures:
Support for Aura Wallpaper

Armoury Crate v5.1.5 - Bug fixes & Enhancements:
Changed the condition to trigger the "Update" in "Update Center"
Fixed App crash issue in specific scenarios
Fixed Update Failed issue in specific scenarios and combination of devices
Fixed RGB lighting reset to default after reboot system issue for some configurations
Fixed specific DRAM detection issues
Fixed specific Armoury Crate installation issues
Fixed issues where devices cannot finish updates
Fixed "Content Platform" - cannot log into ASUS account issue
Fixed firmware update issues
[Laptop] Fixed dual screen display layout issue
[Keyboard][Mouse] Fixed device page error when language set to Spanish
[Mouse] Added a countdown dialog for the Calibration function to prevent users from selecting an incorrect preset surface and not being able to use the mouse
[Mouse] Fine-tuned accuracy for the DPI values between 5000-7000
UI flow & GUI layout enhancements
Several other bugs fixes

Aura Creator v3.3.4 - Bug fixes & Enhancements:
Fixed - device lighting cannot be restored after unsync
Fixed service error issue
UI flow & GUI layout enhancements
Other bugs fixes

New devices supported:
ROG Chakram X
------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
Uninstall Aura Sync software if already installed.
Always uninstall Armoury Crate using our uninstall tool (do not remove manually)
DO NOT modify the registry

Forms MUST be completed and submitted in order to be processed.

Uninstall Tool - v2.1.3
https://dlcdnets.asus.com/pub/ASUS/mb/14Utilities/Armoury_Crate_Uninstall_Tool.zip
Armoury Crate & Aura Creator Installer v3.1.3.0 (latest installer version)
https://dlcdnets.asus.com/pub/ASUS/mb/14Utilities/ArmouryCrateInstallTool.zip

Must read before reporting issues:
1. THIS IS NOT A THREAD FOR GENERAL CHAT, please report issues ONLY (try to find related threads or create a new one)
2. Try to reboot the system after updates are installed, and check again.
3. DO NOT report issues if facing improper uninstallation or registry issues - please resolve first
4. Revert system to stock speeds to check if errors are caused by excessive overclocking (even if overclock used to be stable)
5. Verify and confirm issues before reporting (do not make multiple posts while still in the process of troubleshooting)
6. Post a brief description of your issue in this thread (less than 50 words)
7. Record and generate a log (change the extension from .LogE to .txt). Prepare some screenshots and photos if applicable.
8. Complete the online form: https://forms.gle/48ztQgy7F8GcCCpN9

Log Collection Tool - Instructions
92643
First, check the Record log box to start recording
Agree to the disclaimer
Replicate the issue you are having (reboot if necessary - the log tool will keep running)
Click on the Generate log data button
Save the log file to a location of your choice.
Stop the recording

To check if your product is supported in Armoury Crate
https://www.asus.com/us/support/FAQ/1042459
_____________________________________________________________
FPS, Racing, and VR Gamer / Tech Enthusiast / ROG Admin
546 Views
393 REPLIES 393

MasterC
Community Admin
Community Admin
Hi There,

Did you uninstall first using the latest uninstaller?
If not, please do that first.
If yes, please record a log and fill in a form. see original post for info. Thanks.


toouur wrote:
https://rog.asus.com/forum/attachment.php?attachmentid=93131&d=1652916083&thumb=1&stc=1
_____________________________________________________________
FPS, Racing, and VR Gamer / Tech Enthusiast / ROG Admin

Using the latest uninstaller and Installer package I have the following issues:-

1) Full Installer always fails have to resort to the other Installer tool which appears to work fine..
2) My G703GX is still not recognised by Aura Creator. It is recognised by Armoury Crate, but i cannot use Aura sync. This may be related to Aura Wallpaper as my G703X was recognised by Aura Creator initially, but disappeared as soon as Aura Wallpaper was installed.
3) My Spatha mouse still won't update.
4) I now have the same Aura Wallpaper issue reported by others. It reports an error advising that no wallpapers are installed. If I download wallpapers from Content Platform the same error continues.

Armoury appears to be break more with every new release. My system and equipment was working perfectly before 5.1.5.0.

If you have the wallpaper issue, just make sure to go to the updated section, install the Content V1.1.8 update and reboot.
93132

ArchC4rri3r wrote:
Using the latest uninstaller and Installer package I have the following issues:-

1) Full Installer always fails have to resort to the other Installer tool which appears to work fine..
2) My G703GX is still not recognised by Aura Creator. It is recognised by Armoury Crate, but i cannot use Aura sync. This may be related to Aura Wallpaper as my G703X was recognised by Aura Creator initially, but disappeared as soon as Aura Wallpaper was installed.
3) My Spatha mouse still won't update.
4) I now have the same Aura Wallpaper issue reported by others. It reports an error advising that no wallpapers are installed. If I download wallpapers from Content Platform the same error continues.

Armoury appears to be break more with every new release. My system and equipment was working perfectly before 5.1.5.0.
_____________________________________________________________
FPS, Racing, and VR Gamer / Tech Enthusiast / ROG Admin

Thanks, that fixed my problem with Aura Wallpaper.

Still have problems with my G703GX and Aura Creator and Sparta mouse. I'll try and put together a log for the Spatha issues.

My issues with my G703GX it seems to be installed okay, but doesn't show in devices.

93134

93135

Hey, still haven't received your log.

ArchC4rri3r wrote:
My issues with my G703GX it seems to be installed okay, but doesn't show in devices.

93134

93135
_____________________________________________________________
FPS, Racing, and VR Gamer / Tech Enthusiast / ROG Admin

MasterC@ROG wrote:
Hi There,

Did you uninstall first using the latest uninstaller?
If not, please do that first.
If yes, please record a log and fill in a form. see original post for info. Thanks.

Of course I did
I can try to record again but will it have a look? Cause my recording from the previous topic hardly has been open at all=\

MasterC
Community Admin
Community Admin
You have not submitted a form or log yet for this version. Please record a a log and fill out the Google Form. Thanks.

toouur wrote:
Of course I did
I can try to record again but will it have a look? Cause my recording from the previous topic hardly has been open at all=\
_____________________________________________________________
FPS, Racing, and VR Gamer / Tech Enthusiast / ROG Admin

Troubleshooting Armory Crate integration with iCue (need advice). So, I use an iogear USB 3.0 switch to use my peripheral devices for three (3) PCs at my desk. Everything was fine performing this operation when the ecosystem was all CORSAIR. As soon as I switched out to Asus ROG products (Headset, Mouse, Keyboard, Throne Headset Stand, Ryujin Cooler) I get this nasty CPU utilization spike anytime I switch from one PC to the other. Could someone (Armory Crate Expert Juan Jose Guerrero III ) please tell me that there is a way to work this out? I would like to be able to switch between my PCs without having Lighting Services, Node Framework, and Plug-ins jacking up my idle Temps. Right now I leave them off until needed (frustrating)92808

Hello!

I'm having a ROG Strix Scar G733QSA. I'm getting the above error when I try to save and apply any custom aura through the aura creator app. Rebooting/updating /rebooting after upgrading did not help. I have not overclocked my laptop

I'm attaching the log diagnostics at this link: https://drive.google.com/file/d/1xPX0dGUPrxgfQMqx3sl5htKBT8PkWOdh/view?usp=sharing (txt file) as the attachment service does not allow me to upload the file :|.

Thanks for the help