Armoury Crate v5.1.5.0 / Aura Creator v3.3.4 [Report here if any issues]

[MasterC]

A new major release was just released.

Armoury Crate v5.1.5 - Core service updates:
Armoury Crate Lite Service v5.1.4
Armoury Crate Service v5.1.4
AURA Service (Lighting Service) v3.05.40
ROG Live Service v1.4.5.0

Aura Creator v3.3.4- Core service updates:
Armoury Crate Lite Service v5.1.4
Armoury Crate Service v5.1.4
AURA Service (Lighting Service) v3.05.40
ROG Live Service v1.4.5.0

Armoury Crate v5.1.5 - New features:
Added new ProArt theme for personalization (compatible with Motherboard & PC Components)
Added delete function for "Notification" (mouse right click)
Added close function in right button click menu for wireless devices power management panel in system tray
Usability enhancements

Aura Creator v3.3.4- New eatures:
Support for Aura Wallpaper

Armoury Crate v5.1.5 - Bug fixes & Enhancements:
Changed the condition to trigger the "Update" in "Update Center"
Fixed App crash issue in specific scenarios
Fixed Update Failed issue in specific scenarios and combination of devices
Fixed RGB lighting reset to default after reboot system issue for some configurations
Fixed specific DRAM detection issues
Fixed specific Armoury Crate installation issues
Fixed issues where devices cannot finish updates
Fixed "Content Platform" - cannot log into ASUS account issue
Fixed firmware update issues
[Laptop] Fixed dual screen display layout issue
[Keyboard][Mouse] Fixed device page error when language set to Spanish
[Mouse] Added a countdown dialog for the Calibration function to prevent users from selecting an incorrect preset surface and not being able to use the mouse
[Mouse] Fine-tuned accuracy for the DPI values between 5000-7000
UI flow & GUI layout enhancements
Several other bugs fixes

Aura Creator v3.3.4 - Bug fixes & Enhancements:
Fixed - device lighting cannot be restored after unsync
Fixed service error issue
UI flow & GUI layout enhancements
Other bugs fixes

New devices supported:
ROG Chakram X
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Uninstall Aura Sync software if already installed.
Always uninstall Armoury Crate using our uninstall tool (do not remove manually)
DO NOT modify the registry
Forms MUST be completed and submitted in order to be processed.

Uninstall Tool - v2.1.3
https://dlcdnets.asus.com/pub/ASUS/mb/14Utilities/Armoury_Crate_Uninstall_Tool.zip
Armoury Crate & Aura Creator Installer v3.1.3.0 (latest installer version)
https://dlcdnets.asus.com/pub/ASUS/mb/14Utilities/ArmouryCrateInstallTool.zip

Must read before reporting issues:
1. THIS IS NOT A THREAD FOR GENERAL CHAT, please report issues ONLY (try to find related threads or create a new one)
2. Try to reboot the system after updates are installed, and check again.
3. DO NOT report issues if facing improper uninstallation or registry issues - please resolve first
4. Revert system to stock speeds to check if errors are caused by excessive overclocking (even if overclock used to be stable)
5. Verify and confirm issues before reporting (do not make multiple posts while still in the process of troubleshooting)
6. Post a brief description of your issue in this thread (less than 50 words)
7. Record and generate a log (change the extension from .LogE to .txt). Prepare some screenshots and photos if applicable.
8. Complete the online form: https://forms.gle/48ztQgy7F8GcCCpN9

Log Collection Tool - Instructions

First, check the Record log box to start recording
Agree to the disclaimer
Replicate the issue you are having (reboot if necessary - the log tool will keep running)
Click on the Generate log data button
Save the log file to a location of your choice.
Stop the recording

To check if your product is supported in Armoury Crate
https://www.asus.com/us/support/FAQ/1042459

[MasterC]

Did you use our uninstall tool?
(See original post for more info)

brandonbihr wrote:
I have uninstalled everything ROG and Asus related. Every time I boot up the computer, Armoury Crate does not detect that I have the Ryujin II. It will act like its loading and then comes up as a blank screen.

[artkursis]

New 3.1.3. installer compleetly broke RoG Clavis access to Menu .Must enable Dennon headphone:) For clean install . Have old backup from january .AC update normal and all work fine - online instalator download 5.1.4 and must upgrade to 5.1.5 online insteller ?You must make beta test programm for AC or ofline drivers for ROG Clavis.

[MasterC]

Have you updated to ROG Live Service v1.4.8.0 yet? (Should be available) Please make sure to update and try again if not.

iRoyeaux wrote:
Hello,

I am trying to use my ROG Cetra headphones however whenever I attempt to view the ROG Cetra device screen a dialog box pops up prompting me to first update the device. I am then redirected to the device screen where under normal circumstances it would display a list of all the connected ROG devices & components alongside an update button if applicable, however the screen it showing does not display any devices whatsoever. I started experiencing this problem as soon as I completed the Armoury Crate update for version 5.1.5.0 . What is more is that I can't seem to update any of my devices due to this issue.

Item Version
-----------
Armoury Crate UWP App 5.1.5.0
ROG Live Service 1.4.5.0
Aura Service (Lighting Service) 3.05.40
Armoury Crate service 5.1.4
Aura Wallpaper Service 1.2.5.10
ASUS Aac_GmAcc HAL 1.0.4.0
ASUS Aac_NBDT HAL 2.5.11.0
ASUS Keyboard HAL 1.01.48
ASUS MB Peripheral Products 1.0.35
ASUS Mouse HAL 1.2.0.33
AacAudioHal 1.3.40.0
AacDisplay 1.2.12

[romerojli]

Hi,
After formatting SDD, installing a fresh copy of Windows 11 and installing latest Armoury Crate, the ROG Spatha page is still in blank when choosing it from the device menu (no information is shown).

[Ramahi89]

Uninstall tool v2.1.4.0 & AC Installer v3.1.4.0 are now available:

Installer V3.1.4.0
https://dlcdnets.asus.com/pub/ASUS/mb/14Utilities/ArmouryCrateInstallTool.zip

Uninstall tool v2.1.4.0
https://dlcdnets.asus.com/pub/ASUS/mb/14Utilities/Armoury_Crate_Uninstall_Tool.zip

Full package installer (1.77GB)
https://dlcdnets.asus.com/pub/ASUS/mb/14Utilities/Armoury_Crate_Full_Installation_Package.zip

If you are having installation issues, please try the latest version of the installer. The full package installer may be the best for avoiding network issues.
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Hello,

I have recently uninstalled Armoury crate latest version using the uninstall tool provided by Asus. the soul purpose of my uninstall was because of the new feature aura wallpaper not working even after updating everything. Unfortunately now I am unable to install it back.....

Reason is as provided in the screenshot Error 101, check internet connection etc.... (No problems with my connection as its 300 mbs).

Any hints or suggestions on how to solve this dilemma :S ?

Thanks in advance !

[MasterC]

Were you able to install it in the end?

Ramahi89 wrote:
Hello,

I have recently uninstalled Armoury crate latest version using the uninstall tool provided by Asus. the soul purpose of my uninstall was because of the new feature aura wallpaper not working even after updating everything. Unfortunately now I am unable to install it back.....

Reason is as provided in the screenshot Error 101, check internet connection etc.... (No problems with my connection as its 300 mbs).

Any hints or suggestions on how to solve this dilemma :S ?

Thanks in advance !

[joetong]

See accached, the update problem since Feb till now still not slove?

[MasterC]

Did you try this?
https://rog.asus.com/forum/showthread.php?128618-Armoury-Crate-v5-1-5-0-Aura-Creator-v3-3-4-Report-h...

joetong wrote:


See accached, the update problem since Feb till now still not slove?

[MasterC]

Please uninstall and install again with the latest programs, see links above. Try a full package installer to prevent possible network issues.

Ramahi89 wrote:
Hello,

I have recently uninstalled Armoury crate latest version using the uninstall tool provided by Asus. the soul purpose of my uninstall was because of the new feature aura wallpaper not working even after updating everything. Unfortunately now I am unable to install it back.....

Reason is as provided in the screenshot Error 101, check internet connection etc.... (No problems with my connection as its 300 mbs).

Any hints or suggestions on how to solve this dilemma :S ?

Thanks in advance !

[toouur]

MasterC@ROG wrote:
Please uninstall and install again with the latest programs, see links above. Try a full package installer to prevent possible network issues.

https://rog.asus.com/forum/attachment.php?attachmentid=93131&d=1652916083&thumb=1&stc=1