This version of armoury crate prevents the XG Mobile from connecting to the X13 Flow.
Plugging in the XG Mobile presents a dialog stating the bios is out of date, when this isn't the case.
Uninstalling armoury crate, and re-installing the armoury crate service (only the service, not the gui program) from asus install wiz fixes the problem, but we cannot use armoury crate at all until this is fixed.
I RMA'd my entire unit due to this problem, only to get it back not fixed. I only discovered that uninstalling the armoury crate app and leaving the service would fix the problem after receiving the RMA back.
Another user has this problem here: https://www.reddit.com/r/ASUSROG/comments/s4q881/rog_flow_x13_issues_with_xg_mobile/
And a third user has the same problem in the X13 discord.
I have a Crosshair VIII Formula, latest bios with a Ryzen 5950 running all cores at 4600
My RGB was working perfectly but then I updated armoury crate and after restarting the machine the RAM RGB disappeared from the Aura Sync Devices within armoury crate.
I unninstalled, restarted and reinstalled armoury Crate
immediatelly after the reinstall the ram appeared again, then restarted the machine... RAM RGB was gone again.
IS there a way to download the previous version of the program? since everything was fine on my computer until I updated it?
Just a local install file with everything on it pre-update version?
OR at least are you working on a fix to the mess?
Thanks in advance
Hello alberto, I think I see a pattern with your ram issue and the behavior of one of my components and it is just that restarting the computer can cause a loss of function, but it is unpredictable. However, I can insure a good full function RGB startup by doing a power reset, that is to power down, pull power plug from outlet, ground the power plug while pressing power button for 30 seconds, and then plug back and start up. Maybe a low chance of success but perhaps worth a try. Im curious if it makes any difference for you.
Thank you for your response, and yes, a full function RGB startup worked, but instead of disconnecting the power, etc, all i did was disable fast startup in my machine and voila... my ram RGB appears again and is working as intended with the latest version of Armoury Crate. I suppose that the driver needed a full reset cycle and the fast startup function from windows wasn't giving it time to do that cycle.
Thanks for the info.