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Armoury Crate v5.0.11.0 [Report here if any issues]

MasterC
Community Admin
Community Admin
A new major release was just released.

Suggest to uninstall Aura Sync software if already installed.

Cores service updates:
Armoury Crate Lite Service v5.0.8
Armoury Crate Service v5.0.8
AURA Service (Lighting Service) v3.05.29
ROG Live Service v1.3.8.0
Aura Service Add-on v0.0.21

New features:
Brand new UI - V3.0
Added "Content Platform" - new feature for further animation, wallpaper, AniMe Matrix effects released.
Added "Aura Wallpaper" as the dynamic wallpaper to extend the RGB lighting effects from devices to the screen.
Added featured promotions
Device pages added one-click "Scenario Profiles" shortcut.
Support for colorful content in Motherboard AniMe Matrix model (ROG MAXIMUS Z690 EXTREME)

Bug fixes & Enhancements:
[Laptop] Added resoultion switch (UHD/FHD) in System Configuration (for compatible models only)
[Laptop] Added "Backlight control" in System Configuration (for compatible models only) to switch between one-zone & multi-zone
[Laptop] Renamed "HyperFan" as "Operating mode"
[Laptop] Power comsumption enhancements
[AIO Cooler] Fixed animation display issues
[Motherboard] Fixed Dashboard info display issues
[Mouse][Keyboard][Headset] Fixed power info display issues
[Mouse] Enhanced the Surface Calibration configuration UI and flow
UI enhancements
Several other bugs fixes

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We have a new method of reporting issues:
1. Post a brief description of your issue in this thread (less than 50 words)
2. Record and generate a log, change the extension from .LogE to .txt. Prepare some screenshots and photos if applicable.
3. Complete the online form (need Gmail account): https://forms.gle/GbEPbp7drM9g3xyq8

* If you do not have a Gmail account - complete this form: https://forms.gle/A4cD9oJnCGPjmMVSA
* If recording a log is not possible - complete this form: https://forms.gle/ACvNvjH6zoCmyfGf6

Forms MUST be completed and submitted in order to be processed.

Log Collection Tool - Instructions
First, check the Record log box to start recording
Agree to the disclaimer
Replicate the issue you are having
Click on the Generate log data button
Save the log file to a location of your choice.
Stop the recording
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FPS, Racing, and VR Gamer / Tech Enthusiast / ROG Admin
106,556 Views
381 REPLIES 381

MasterC
Community Admin
Community Admin
I have received forms from all 4 of you, but only shelbynurchobir and AndrasROG have attached a log.

Everyone please attach a log, otherwise your case may not be processed. If it is not possible, complete the appropriate form (see original post).
_____________________________________________________________
FPS, Racing, and VR Gamer / Tech Enthusiast / ROG Admin

MasterC@ROG wrote:
I have received forms from all 4 of you, but only shelbynurchobir has attached a log. Please attach a log, otherwise your case cannot be processed.


I have resubmitted the form with a log, and a screenshot of the issue.

Got it, thanks!

AlbertKropp wrote:
I have resubmitted the form with a log, and a screenshot of the issue.
_____________________________________________________________
FPS, Racing, and VR Gamer / Tech Enthusiast / ROG Admin

mizavici
Level 7
Currently don't have any problems except for performance issues. The armoury crate app is very laggy after the design overhaul of v5.0.10.0. Perhaps it can be further optimised so it's smoother.

Hopper64
Level 15
Do the updates available today provide support for GSkill DDR5? Thanks.
MZ790AE, GSkill F5-8400J4052G24GX2-TZ5RK, 14900KS, EKWB D5 TBE 300, Seasonic Prime TX-1600 ATX 3.0, Asus Strix 4090 w/ HK block, Phanteks Enthoo Elite, Asus Claymore 2, Asus Gladius 3, Asus XG349C, Crucial T705, Windows 11 Pro

Since I updated to v5 I get a Service Error on start up. And now none of my Aura Sync devices are available when trying to use Aura Sync.
(ASUS ROG Strix X299-E Gaming | G.Skill Trident Z RGB | ASUS ROG Strix GeForce RTX 2070 Super | ASUS ROG Strix Flare | Sharkoon SHARK Blades RGB Fans)
I have reinstalled Armoury Crate / Armoury Crate Lite Service / Aura creator / Aura Lighting effect add on x64 / Aura service / Rog Live Service many times over. But it doesn't help.
I don't know what else to do, so I hope I can get help here.ImageImage

Hopper64 wrote:
Do the updates available today provide support for GSkill DDR5? Thanks.


Bump.

Hello I need your help, it turns out that the CHAKRAM NOT VISUAL ARMORY, the issue that reintale the software and updates. check that this all ok. the mouse works perfect and synchronizes with the rgb but does not allow me to adjust its functions as the screen appears to me in black 😞

Item Version
---- -------
Armoury Crate UWP App 5.0.11.0
ROG Live Service 1.3.10.0
AURA Service (Lighting Service) 3.05.29
Armoury Crate lite service 5.0.8
ASUS AIOFan HAL 1.1.40.0
ASUS AURA Extension Card HAL 1.1.0.13
ASUS AURA Motherboard HAL 1.2.7.0
ASUS Keyboard HAL 1.1.69.0
ASUS Mouse HAL 1.2.0.21
ASUS MousePad HAL 1.0.3.5
AacAudioHal 1.3.36.0
AacDisplay 1.2.20
AacVGA 0.0.4.8
KingstonDram 1.1.12
AURA DRAM Component 1.1.16
ENE RGB HAL 1.1.39.5
ENE_DRAM_RGB_AIO 1.0.0.10
ENE_EHD_M2_HAL 1.0.9.6
PHISON HAL 1.0.9.0
Patriot Viper DRAM RGB 1.0.9.2
Patriot Viper M2 SSD RGB 1.0.6.5
Universal Holtek RGB DRAM 1.0.0.2
WD_BLACK AN1500 1.0.14.0

kayabey
Level 7
No laptop information provided Uninstall and install to resolve Turkish language issue

unistalled with Armoury_Crate_Uninstall_Tool and restart, install ArmouryCrateInstallTool but no success, app closes without opening

Please uninstall and install again, should be resolved now - it was an issue when set to the Turkish language.

kayabey wrote:

unistalled with Armoury_Crate_Uninstall_Tool and restart, install ArmouryCrateInstallTool but no success, app closes without opening
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FPS, Racing, and VR Gamer / Tech Enthusiast / ROG Admin