12-21-2021 03:04 PM
03-04-2022 10:00 AM
I found a solution to this problem but maybe this post can help the developers to know where to look.
A brief description of my hardware and the problem.
CPU: Ryzen 5 3600 (no overclock)
MB: Rog Crosshair VIII Dark Hero (I know it's overkill for this cpu but i want to upgrade it)
Ram: TridentZ 32Gb (4 x 😎 3200Mhz CL16 (D.O.C.P. profile enabled)
Case: Rog helios
PSU: Rog Thor 1200W
The following problem presented itself just after a bios update and it's present even with a clean installation of Windows 10.
Right after the installation of armoury crate (doesen't matter if it's installed with aura creator or not)
the rgb strip connected to addressable RGB connector number 1 (The one at the top right corner of the motherboard)
stops working with advanced effects and turns off.
The only exeption is the base effect of single color.
This problem is present only with the last Bios update aka 4004 version.
A bios downgrade to version 3904 fixes the issue since the bios flash resets the data in the argb controller.
With this Bios version the problem dosen't presents itself anymore and all rgb works as it should.
This problem seems to not depend by Windows updates since it's present with or without the last updates, even while in the bios if aura it's on
and the last update of Armoury Crate and the aura sdk didn't fix the issue.
Only known solution to me is the bios downgrade, maybe a bios problem?
03-06-2022 07:00 AM
03-07-2022 01:58 AM
Turkish users are having a huge keyboard problem with Armoury Crate and their Asus Turkish Q keyboards. In this forum 5 Turkish users are already reported this problem.
It has been more than 3 weeks and still no fix.
Here is my message in this thread: https://rog.asus.com/forum/showthread.php?127088-Armoury-Create-v5-0-11-0-Report-here-if-any-issues/...
A thread with 5 Turkish users: https://rog.asus.com/forum/showthread.php?128056-Armoury-Crate-and-Asus-Tuf-Gaming-K7-Turkish-Q-keyb...
Here is another user from this thread reporting at "02-12-2022": https://rog.asus.com/forum/showthread.php?127088-Armoury-Create-v5-0-11-0-Report-here-if-any-issues/...
Are you guys gonna provide a fix or not? What is going on? Have I made a huge mistake by buying an Asus branded gear? What a terrible experience.
Give us an ETA!
03-08-2022 01:07 AM
03-08-2022 08:06 AM
03-10-2022 06:35 AM
03-10-2022 01:41 PM
03-12-2022 07:04 AM
03-17-2022 04:01 PM