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Armoury Crate v5.0.11.0 [Report here if any issues]

MasterC
Community Admin
Community Admin
A new major release was just released.

Suggest to uninstall Aura Sync software if already installed.

Cores service updates:
Armoury Crate Lite Service v5.0.8
Armoury Crate Service v5.0.8
AURA Service (Lighting Service) v3.05.29
ROG Live Service v1.3.8.0
Aura Service Add-on v0.0.21

New features:
Brand new UI - V3.0
Added "Content Platform" - new feature for further animation, wallpaper, AniMe Matrix effects released.
Added "Aura Wallpaper" as the dynamic wallpaper to extend the RGB lighting effects from devices to the screen.
Added featured promotions
Device pages added one-click "Scenario Profiles" shortcut.
Support for colorful content in Motherboard AniMe Matrix model (ROG MAXIMUS Z690 EXTREME)

Bug fixes & Enhancements:
[Laptop] Added resoultion switch (UHD/FHD) in System Configuration (for compatible models only)
[Laptop] Added "Backlight control" in System Configuration (for compatible models only) to switch between one-zone & multi-zone
[Laptop] Renamed "HyperFan" as "Operating mode"
[Laptop] Power comsumption enhancements
[AIO Cooler] Fixed animation display issues
[Motherboard] Fixed Dashboard info display issues
[Mouse][Keyboard][Headset] Fixed power info display issues
[Mouse] Enhanced the Surface Calibration configuration UI and flow
UI enhancements
Several other bugs fixes

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We have a new method of reporting issues:
1. Post a brief description of your issue in this thread (less than 50 words)
2. Record and generate a log, change the extension from .LogE to .txt. Prepare some screenshots and photos if applicable.
3. Complete the online form (need Gmail account): https://forms.gle/GbEPbp7drM9g3xyq8

* If you do not have a Gmail account - complete this form: https://forms.gle/A4cD9oJnCGPjmMVSA
* If recording a log is not possible - complete this form: https://forms.gle/ACvNvjH6zoCmyfGf6

Forms MUST be completed and submitted in order to be processed.

Log Collection Tool - Instructions
First, check the Record log box to start recording
Agree to the disclaimer
Replicate the issue you are having
Click on the Generate log data button
Save the log file to a location of your choice.
Stop the recording
_____________________________________________________________
FPS, Racing, and VR Gamer / Tech Enthusiast / ROG Admin
289 Views
381 REPLIES 381

Two other computers besides mine I have upgraded Armoury Crate from v4 to v5 and they both lost the ability to have GSkill Ram in Aura Creator.
No option to downgrade either.

Terepin
Level 8
Another small update, this time for GameSDK and now AC properly switches profiles even when peripherals are in Aura Sync.

I'd say that they are preparing a big chunky update and all these small updates are just preparation for it. It would explain why it takes so long to release it.

Terepin wrote:
Another small update, this time for GameSDK and now AC properly switches profiles even when peripherals are in Aura Sync.

I'd say that they are preparing a big chunky update and all these small updates are just preparation for it. It would explain why it takes so long to release it.


Hi, no trolling intended, but don't get your hopes up.
I have more than a year waiting for fixes or new versions and everytime there is one the software gets worse.

RGB lighting suddenly stops working while using dedicated soundcard or any other source than HDMI reported back in November 1, 2021.-

https://rog.asus.com/forum/showthread.php?121465-Armoury-crate-v3-2-4-0-report-here-if-any-issues&p=...

Then 3 months later the problem didn't get a fix, I used to have a nice VU Meter effect on my RAM, they broke the pattern effects... and... NEVER got a fix.

https://rog.asus.com/forum/showthread.php?122556-Armoury-crate-v3-3-7-0-report-here-if-any-issues&p=...

Instead of fixing the software they added more useless stuff like AURA wallpaper which didn't work either, only after some updates it kinda started to work.

and Finally Aura Creator don't recognize Ballistix RAM anymore, quick resume: Armoury Crate gets worse after each update. even after a whole year and almost 3 months nothing has been fixed. It's a shame to spend money on ROG products if they don't have proper software, it's just useless. :(:(:(:(

Terepin
Level 8
Another two updates were released.

Punkyus
Level 7
Hello, I just report that the latest update does not detect my RTX2080ti Rog Strix graphics card on aura sync.

PesimistzOmbie
Level 8

Hi.
I had to uninstall the program (with the appropriate tool) and reinstall it several times as after the last update it was no longer possible to control the LEDs.
Now the leds work (hardly), but I can't update "GameSDK Service -> Device SDK (v 1.0.0.4)". I also reinstalled several times again, but each time I get the following error: "Sorry, the installation could not be completed. Please reboot and try again (error 16)".

My mobo is X570-E Gaming (bios 4021, the last STABLE version available nowadays)
My vga is RTX 3080 TUF (bios v5)

Some idea?

Thanks so much.

92124

Hi jetkid. When installation or uninstallation is failing, a reset or reinstall of the operating system is the surest solution. If you would rather try to get it working without reinstalling windows, I can share some of my methods, but if any of it is confusing ask questions first.

Here is the procedure for uninstall it requires a tool called Autoruns, also to configure pc for clean boot modified https://rog.asus.com/forum/showthread.php?126019-Jimbo%92s-uninstall-procedure-for-a-problem-free-re...

Autoruns makes it easy to disable tasks from running as shown here
https://rog.asus.com/forum/showthread.php?126019-Jimbo%92s-uninstall-procedure-for-a-problem-free-re...

Link to get Autoruns https://docs.microsoft.com/en-us/sysinternals/downloads/autoruns

So follow the steps from my first link above. Do not reinstall Armoury Crate yet.

Instead, we do some windows maintenance first. Details for maintenance here: https://rog.asus.com/forum/showthread.php?127753-AMD-Chipset-Driver-3-10-22-706-Ghost-Installs&p=855...

Then we should be ready to reinstall Armoury Crate. If still having issues at that point, there are a couple other suggestions to carry out, but we are not there yet.

how to do a fresh windows install and first install of Armoury Crate:
https://rog.asus.com/forum/showthread.php?126457-The-automatic-prompt-to-install-Armoury-Crate-is-on...

Jimbo93 wrote:
how to do a fresh windows install and first install of Armoury Crate:
https://rog.asus.com/forum/showthread.php?126457-The-automatic-prompt-to-install-Armoury-Crate-is-on...


Hello.
I had to reinstall everything from scratch.

Thanks for support.