09-02-2021 08:32 PM - last edited 3 weeks ago by ROGBot
11-22-2021 05:43 PM
Tony Alfaro wrote:
1. The device page isn't loading within 0.3 seconds some times
2. PC, custom build
3. Aura Sync products - ROG STRIX 3070 WHITE V2, ROG STRIX Z490-A
4. 3rd-party peripheral, razer and corsair
5. Wired / wireless connection - all devices wired, wifi to internet
6. Reinstalled Windows? Update last week from Window 10
7. Windows version & build - Windows 11 Pro 21H2 / 22000.346
8. Previous version of firmware or software that worked as expected - No Idea
9. Any screenshots of the issue - will PM
10. Use our log collection function: Settings=>About=>App diagnostics
https://drive.google.com/file/d/1uqZ7PRp-uxc-Uo-wI2_RUVhfqnW7-Lk1/view?usp=sharing
Item Version
-----------
Armoury Crate UWP App 4.2.12.0
ROG Live Service 1.2.18.5
AURA Service (Lighting Service) 3.05.18
Armoury Crate lite service 4.2.12
ASUS AIOFan HAL 1.1.22
ASUS AURA Extension Card HAL 1.1.0.13
ASUS AURA Motherboard HAL 1.1.7.0
AacVGA 0.0.4.6
KingstonDram 1.1.12
AURA DRAM Component 1.1.16
ENE RGB HAL 1.1.37.0
ENE_EHD_M2_HAL 1.0.9.1
PHISON HAL 1.0.9.0
Patriot Viper DRAM RGB 1.0.9.2
Patriot Viper M2 SSD RGB 1.0.6.4
Universal Holtek RGB DRAM 1.0.0.2
WD_BLACK AN1500 1.0.14.0
10-06-2021 06:44 AM
10-06-2021 07:34 AM
10-06-2021 07:56 AM
ryuga_souichiro wrote:
When I first started Armoury crate it did detected my headphone and ram but now It does not even after resetting PC . how can i fix this
10-07-2021 08:30 PM
10-08-2021 03:29 AM
10-08-2021 06:53 AM
MasterC@ROG wrote:
HQ will have an extended long weekend, expect a delay in response. Sorry for the inconvenience.
10-08-2021 04:29 AM
10-08-2021 01:52 PM
10-15-2021 05:59 AM
nbtc971 wrote:
With all due respect, I don't want this popping up on my screen. I sit down at my computer today and this is on my desktop. I tried Armoury Crate when it first came out and it wrecked my system. I spent a long time clearing it from every nook and cranny. It sounds like at this stage, it can still cause issues and I don't want to go through that again. Asus needs to stop pushing their software so aggressively.