09-02-2021 08:32 PM - last edited on 03-05-2024 06:48 PM by ROGBot
09-04-2021 10:43 AM
09-10-2021 03:42 AM
falconjpg wrote:
Same here.
09-09-2021 02:03 AM
JonTeoh wrote:
1. After Armoury Crate pushed out an update of "ASUS Framework Services - Version: 2.1.1.3". "ArmourySWAgent (32bit).exe" is running in the background in a window. Can be seen when Alt-Tab.
2. Laptop - G531GW
3. Aura Sync products - None
4. 3rd-party peripheral, audio, or lighting software - None
5. Wired / wireless connection - Wired Mouse and Keyboard
6. Reinstalled Windows? - Nope
7. Windows version & build - Windows 10 21H1/ 19043.1165
8. Previous version of firmware or software that worked as expected - I am unsure about that but the version previously from ASUS Framework Services - Version 2.1.1.3 was working fine.
9. Any screenshots of the issue.
10. Use our log collection function: Settings=>About=>App diagnostics
Item Version
---- -------
Armoury Crate UWP App 4.2.5.0
ROG Live Service 1.2.18.0
AURA Service (Lighting Service) 3.05.18
Armoury Crate service 4.2.8
ASUS Aac_NBDT HAL 2.5.3.0
ASUS Keyboard HAL 1.01.17
ASUS MB Peripheral Products 1.0.33
ASUS Mouse HAL 1.1.0.8
AacAudioHal 1.3.7.0
AacDispaly 1.1.26
09-09-2021 03:46 AM
09-09-2021 03:56 AM
09-20-2021 06:42 AM
JonTeoh wrote:
1. After Armoury Crate pushed out an update of "ASUS Framework Services - Version: 2.1.1.3". "ArmourySWAgent (32bit).exe" is running in the background in a window. Can be seen when Alt-Tab.
2. Laptop - G531GW
3. Aura Sync products - None
4. 3rd-party peripheral, audio, or lighting software - None
5. Wired / wireless connection - Wired Mouse and Keyboard
6. Reinstalled Windows? - Nope
7. Windows version & build - Windows 10 21H1/ 19043.1165
8. Previous version of firmware or software that worked as expected - I am unsure about that but the version previously from ASUS Framework Services - Version 2.1.1.3 was working fine.
9. Any screenshots of the issue.
10. Use our log collection function: Settings=>About=>App diagnostics
Item Version
---- -------
Armoury Crate UWP App 4.2.5.0
ROG Live Service 1.2.18.0
AURA Service (Lighting Service) 3.05.18
Armoury Crate service 4.2.8
ASUS Aac_NBDT HAL 2.5.3.0
ASUS Keyboard HAL 1.01.17
ASUS MB Peripheral Products 1.0.33
ASUS Mouse HAL 1.1.0.8
AacAudioHal 1.3.7.0
AacDispaly 1.1.26
09-21-2021 04:05 AM
09-21-2021 07:28 AM
JonTeoh wrote:
1. After Armoury Crate pushed out an update of "ASUS Framework Services - Version: 2.1.1.3". "ArmourySWAgent (32bit).exe" is running in the background in a window. Can be seen when Alt-Tab.
2. Laptop - G531GW
3. Aura Sync products - None
4. 3rd-party peripheral, audio, or lighting software - None
5. Wired / wireless connection - Wired Mouse and Keyboard
6. Reinstalled Windows? - Nope
7. Windows version & build - Windows 10 21H1/ 19043.1165
8. Previous version of firmware or software that worked as expected - I am unsure about that but the version previously from ASUS Framework Services - Version 2.1.1.3 was working fine.
9. Any screenshots of the issue.
10. Use our log collection function: Settings=>About=>App diagnostics
Item Version
---- -------
Armoury Crate UWP App 4.2.5.0
ROG Live Service 1.2.18.0
AURA Service (Lighting Service) 3.05.18
Armoury Crate service 4.2.8
ASUS Aac_NBDT HAL 2.5.3.0
ASUS Keyboard HAL 1.01.17
ASUS MB Peripheral Products 1.0.33
ASUS Mouse HAL 1.1.0.8
AacAudioHal 1.3.7.0
AacDispaly 1.1.26
09-21-2021 10:43 AM
09-22-2021 02:09 AM
smethyx wrote:
I tried to uninstall with the tool and reinstall countless times. I got this and I can't edit any of my asus peripherals. This loading screen takes forever.
And nothing happens...