09-02-2021 08:32 PM
10-03-2021 03:36 AM
10-04-2021 12:06 AM
10-04-2021 10:24 AM
10-05-2021 01:48 PM
10-28-2021 12:54 PM
1. Clear description of your issue
When I log into my computer using and administrator account, everything works well. But when I do that with a non-admin account, I get two requests (one after another) from Windows asking whether I want to "allow this program to make changes on the device". The programs are identified as ArmourySocketServer and ArmourySwAgent. Before updating to v220.127.116.11 I got a request only concerning the ArmourySocketServer, but after the update there are two requests. It is quite annoying since you need to click twice to make those windows go away. They don't appear every single time the computer is started, but most of the time.
2. PC / Laptop
PC, Win 10 Pro 64, Ryzen 3700X
3. Aura Sync products
ROG Strix B550-F Gaming Wifi, ROG Strix 1660 Super
4. 3rd-party peripheral, audio, or lighting software
Wraith Prism CPU Fan with Cooler Master control software v. 1.18
5. Wired / wireless connection
6. Reinstalled Windows?
Not and there are no other problems with this computer. Furthermore, I recently installed another computer with Intel CPU + Win 10 Pro 64 and it has the exactly same problem. These are both relatively new computers with no indications of any trouble with Windows.
7. Windows version & build
10.0.19043 build 19043
8. Previous version of firmware or software that worked as expected
Not sure about the number, but I would say that the problem appeared during the summer at some point, first with just one request and now with two (see point 1).
9. Any screenshots of the issue
10. Use our log collection function: Settings=>About=>App diagnostics
I don't even use the Armoury crate with the non-admin accounts, so there is no way to get the log I presume. It is not included in the Start menu programs except when using the computer with an admin account.
11-04-2021 11:43 PM
Hello, I sent this 3 weeks ago. Would you kindly respond whether this is a known bug and how to fix it. Two newly installed computers are affected similarly.
11-16-2021 04:37 AM
Installed latest version 4.2.12. Still the same problem that was originally reported about a month ago. Non-admin accounts request permissions for two armoury crate processes to run when logging in to them. Very annoying. Any ideas why and when it will be fixed?
11-16-2021 08:08 PM
11-17-2021 06:18 PM
11-19-2021 02:53 AM
no chakram mouse options shown :mad: