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Armoury Crate v4.1.6.0 [Report here if any issues]

MasterC
Community Admin
Community Admin
A new major update is being rolled out. There are several improvement and new features, many of the issues reported have also been fixed.

Suggest to uninstall Aura Sync software if already installed.

Core service updates:
1. Armoury Crate Service v4.1.5
2. Armoury Crate Lite Service v4.1.5
3. ROG Live Service v1.2.12.0
4. AURA Service (Lighting service) v3.05.06
5. AuraLayerManager (AURA lighting effect add-on) V0.0.16

New features:
1. Add new “Dashboard” for ASUS/ROG motherboard built-in system
2. Add “Manually update” function
3. Add ASUS account and product registration recommendation to build better service connection
4. Add a new pattern for Aura Sync - Rainbow effect
5. Enable multi-zone RGB keyboard light zone type
6. Support Microsoft narrator rule

Bug fixes & Enhancements:
1. Optimize component update process & Fix update failed issues
2. Enhance Aura Sync - Starry Night effect for few devices
3. Enhance GUI layout and UI interactive behavior
4. Fix Aura Sync “smart mode” effect issue
5. Fix Corsair DRAM Aura Sync issue

Newly supported models:
1. [Keyboard] ROG Falchion NX, ROG Strix Scope NX, ROG Strix Scope NX TKL, ROG Strix Scope NX TKL Moonlight White
2. [Mouse] ROG Strix Impact II Moonlight White
3. [Headset, Headset stand] ROG Cetra II

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To update to the latest version of Armoury Crate, reboot and the update will run in the background automatically (do not open Armoury Crate for 10-15 minutes, and plug in the power for notebooks).

Before reporting issues, please make sure you have the latest software and firmware.
Be clear about the key issue. Mark/edit posts which are no longer relevant, tracking multiple posts in several pages not only takes time but the issue becomes unclear.

Include the following info:
1. PC / Laptop
2. Aura Sync products
3. 3rd-party peripheral, audio, or lighting software
4. Wired / wireless connection
5. Reinstalled Windows?
6. Windows version & build
7. Previous version of firmware or software that worked as expected
8. Clear description of your issue
9. Any screenshots of the issue
10. Use our log collection function: Settings=>About=>App diagnostics
Please provide a log, it's much easier to provide fixes if we can replicate as accurately as possible.

Log Collection Tool - Instructions
First, check the Record log box to start recording
Agree to the disclaimer
Replicate the issue you are having
Click on the Generate log data button
Save the log file to a location of your choice.
Stop the recording

Even though the log file is encrypted, share the log file with me by PM (provide link to file in cloud).

Many issues have been posted previously, but a very small percentage of people have PM'd me their log. If in doubt, just send a log and remember to record first. If the issue is after shutdown: provide a log for before shutdown and one after (2 logs). Thanks everyone!
_____________________________________________________________
FPS, Racing, and VR Gamer / Tech Enthusiast / ROG Admin
598 Views
355 REPLIES 355

MasterC@ROG wrote:
As we concluded previously after numerous tests and logs: your keyboard is faulty and needs to be sent back for repairs. Is there a new issue? If so, please report it.


Yes, there are problems. One problem was answered (soon it will be fixed in ROG Live Service v1.2.17.0, the release time for public release is 2-3 weeks), and the second one related to smart tint has not been resolved.

Windows starting and open armory create always it gives these errors.
89806898078980889809

sa_783
Level 9
Well, please, the same error as mine related to FileOperator. We are waiting for an update with a fix

Stuart_Lee
Level 7
I checked that Strix Z370-F is supported. how could it not have that Dashboard :confused:?

Armoury crate also have this incomplete / comprehensive ' aura sync ' that let me control the LEDs by areas..
only Sync at Shutdown let me control the leds on the mobo .

Chrizzy
Level 7
So, I had to reinstall Crate yesterday!
Used the Crate Uninstall tool and then manually deleted leftovers + cleaned up registry from prev Crate installation files.
Restarted PC and installed Crate again and now it only picks up my Flare kb and Gladius 2 mouse and Dram.
Not vga and motherboard! Help!?

Attached a screenshot, tried to attach log file but uploader only allows images.
Log file: https://drive.google.com/file/d/1Qjcn85MHBB0qhdvxc2c--4relx_MrwTg/view?usp=sharing



Include the following info:
1. PC / Laptop
PC
2. Aura Sync products
ASUS ROG Maximus X Hero Z370
3. 3rd-party peripheral, audio, or lighting software
NO
4. Wired / wireless connection
WIRED
5. Reinstalled Windows?
NO
6. Windows version & build
Windows 10 64bit
7. Previous version of firmware or software that worked as expected
Crate
8. Clear description of your issue
All Above
9. Any screenshots of the issue
10. Use our log collection function: Settings=>About=>App diagnostics

Services installed:
Item Version
---- -------
Armoury Crate UWP App 4.2.5.0
ROG Live Service 1.2.18.0
AURA Service (Lighting Service) 3.05.18
Armoury Crate lite service 4.2.8
ASUS AURA Extension Card HAL 1.1.0.10
ASUS Keyboard HAL 1.01.48
ASUS Mouse HAL 1.2.0.11
AacVGA 0.0.4.3
KingstonDram 1.1.8
AURA DRAM Component 1.1.11
ENE RGB HAL 1.1.32.0
ENE_DRAM_RGB_AIO 1.0.0.10
ENE_EHD_M2_HAL 1.0.8.14
PHISON HAL 1.0.9.0
Patriot Viper DRAM RGB 1.0.9.2
Patriot Viper M2 SSD RGB 1.0.6.4
Universal Holtek RGB DRAM 1.0.0.2
WD_BLACK AN1500 1.0.13.0

MasterC
Community Admin
Community Admin
New updates and services are now available.
Release notes and a new thread will be made available soon.
This thread is now closed.
Several issues have been resolved, such as the FileOperator.exe issue.

Here are the latest updates.
- Armoury Crate v4.2.5
- Aura Creator v3.1.3
- Armoury Crate (Lite) Service v4.2.8
- ROG Live Service v1.2.18.0
- Lighting Service v3.05.18
_____________________________________________________________
FPS, Racing, and VR Gamer / Tech Enthusiast / ROG Admin