Armoury Crate v4.1.6.0 [Report here if any issues]

[MasterC]

A new major update is being rolled out. There are several improvement and new features, many of the issues reported have also been fixed.

Suggest to uninstall Aura Sync software if already installed.

Core service updates:
1. Armoury Crate Service v4.1.5
2. Armoury Crate Lite Service v4.1.5
3. ROG Live Service v1.2.12.0
4. AURA Service (Lighting service) v3.05.06
5. AuraLayerManager (AURA lighting effect add-on) V0.0.16

New features:
1. Add new “Dashboard” for ASUS/ROG motherboard built-in system
2. Add “Manually update” function
3. Add ASUS account and product registration recommendation to build better service connection
4. Add a new pattern for Aura Sync - Rainbow effect
5. Enable multi-zone RGB keyboard light zone type
6. Support Microsoft narrator rule

Bug fixes & Enhancements:
1. Optimize component update process & Fix update failed issues
2. Enhance Aura Sync - Starry Night effect for few devices
3. Enhance GUI layout and UI interactive behavior
4. Fix Aura Sync “smart mode” effect issue
5. Fix Corsair DRAM Aura Sync issue

Newly supported models:
1. [Keyboard] ROG Falchion NX, ROG Strix Scope NX, ROG Strix Scope NX TKL, ROG Strix Scope NX TKL Moonlight White
2. [Mouse] ROG Strix Impact II Moonlight White
3. [Headset, Headset stand] ROG Cetra II

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To update to the latest version of Armoury Crate, reboot and the update will run in the background automatically (do not open Armoury Crate for 10-15 minutes, and plug in the power for notebooks).

Before reporting issues, please make sure you have the latest software and firmware.
Be clear about the key issue. Mark/edit posts which are no longer relevant, tracking multiple posts in several pages not only takes time but the issue becomes unclear.

Include the following info:
1. PC / Laptop
2. Aura Sync products
3. 3rd-party peripheral, audio, or lighting software
4. Wired / wireless connection
5. Reinstalled Windows?
6. Windows version & build
7. Previous version of firmware or software that worked as expected
8. Clear description of your issue
9. Any screenshots of the issue
10. Use our log collection function: Settings=>About=>App diagnostics
Please provide a log, it's much easier to provide fixes if we can replicate as accurately as possible.

Log Collection Tool - Instructions
First, check the Record log box to start recording
Agree to the disclaimer
Replicate the issue you are having
Click on the Generate log data button
Save the log file to a location of your choice.
Stop the recording

Even though the log file is encrypted, share the log file with me by PM (provide link to file in cloud).

Many issues have been posted previously, but a very small percentage of people have PM'd me their log. If in doubt, just send a log and remember to record first. If the issue is after shutdown: provide a log for before shutdown and one after (2 logs). Thanks everyone!

[ibrahimabdo]

I have this (Duplicate Task of ArmourySwAgent (32bit)) too every time i am restarting and some times when I am shutting my PC off.

after I've updated this AC features, i can not see my Motherboard again. anyone from Asus can help me about this?

Item Version
---- -------
Armoury Crate UWP App 4.1.6.0
ROG Live Service 1.2.12.5
AURA Service (Lighting Service) 3.05.06
Armoury Crate lite service 4.1.6
ASUS AIOFan HAL 1.1.33
ASUS AURA Extension Card HAL 1.1.0.6
ASUS AURA Motherboard HAL 1.1.7.0
ASUS AURA Odd Component 1.0.8
ASUS Keyboard HAL 1.0.50
ASUS MB Peripheral Products 1.0.32
ASUS Mouse HAL 1.0.53
ASUS MousePad HAL 1.0.1.2
AacAudioHal 1.02.12
AacDispaly 1.1.25
AacVGA 0.0.3.1
CosairDram 1.0.13
KingstonDram 1.1.6
AURA DRAM Component 1.1.08
ENE RGB HAL 1.00.12
ENE_DRAM_RGB_AURA42 1.00.02
ENE_EHD_ASM_HAL 1.00.05
ENE_EHD_M2_HAL 1.0.5.0
GALAX GAMER RGB 1.00.02
PHISON HAL 1.0.6.0
Patriot Viper DRAM RGB 1.0.9.1
Patriot Viper M2 SSD RGB 1.0.6.3
Universal Holtek RGB DRAM 1.0.0.1
WD_BLACK AN1500 1.0.12.0

[ektorbarajas]

Hi,

I'm impressed that the Armoury Crate and the legacy Aura Core are totally missing a setting to define a timer for turning off the keyboard when not in use.

All backlit keyboards have this feature by default, why ASUS ROG laptops are missing this feature?

It is key to have this feature to further extend the backlight life!

Also, I've searched the ROG forum and could not find a thread about this functionality for ROG Strix GL503

[iiziilel2]

Installation failed (100) were not fixed for GA35 user yet.

This is a log files from C:\ProgramData\ASUS

https://drive.google.com/drive/folders/1lbGJUx1zFRezRfHM4KDzQRkiH6npnDiy

Hope this help.

[marksmith85]

Hi, having trouble with Armoury create automatically picking up games from different steam folders.

Have folders on 3 different drives C, D (default) and E.

Unless the steam game is installed on the C armoury create does not pick it up.

Anyway to set which folders to scan?

[Mardorr]

No matter what i try, armoury crate won't update my chakram core. And it is needed to control it. I have uninstalled and installed about 3 times. With and without aura. But still no go. Either there is a message that the update can't be downloaded or a message that it cannot finish the install, please restart and try again (which i did and does not help)...

[LordSabathan]

After yesteday LC update i get this every few hours :
My AC is up to date and Windows 2004 up to date with latest drivers and bioses.

Faulting Application Path: C:\Program Files (x86)\ASUS\ROG Live Service\FileOperator.exe

Problem signature
Problem Event Name: CLR20r3
Problem Signature 01: FileOperator.exe
Problem Signature 02: 1.0.0.0
Problem Signature 03: c291d662
Problem Signature 04: mscorlib
Problem Signature 05: 4.8.4400.0
Problem Signature 06: 60b90614
Problem Signature 07: 1694
Problem Signature 08: fd
Problem Signature 09: System.Exception
OS Version: 10.0.19042.2.0.0.256.48
Locale ID: 1033
Additional Information 1: 04cc
Additional Information 2: 04cc759bbe548fc6598a0e9ad7ce8e18
Additional Information 3: fc7f
Additional Information 4: fc7f87dbdb7e657e069aaed1d7aa163c

[JonTeoh]

Same issue.

Always getting "C:\Program Files (x86)\ASUS\ROG Live Service\FileOperator.exe" errors every time I open up Armory Crate.

Hope this gets fixed soon.

[rasetzz]

JonTeoh wrote:
Same issue.

Always getting "C:\Program Files (x86)\ASUS\ROG Live Service\FileOperator.exe" errors every time I open up Armory Crate.

Hope this gets fixed soon.

Did you managed to find a fix yet ? I got this problem and it's been 4 days tho
I thought there is something wrong with the net framework or something, but troubleshooting doesn't fix the issue

[JonTeoh]

rasetzz wrote:
Did you managed to find a fix yet ? I got this problem and it's been 4 days tho
I thought there is something wrong with the net framework or something, but troubleshooting doesn't fix the issue

Sadly no, currently just hoping that the team that design/maintains this Armoury Crate software see this as a issue and fix it asap.

[rasetzz]

JonTeoh wrote:
Sadly no, currently just hoping that the team that design/maintains this Armoury Crate software see this as a issue and fix it asap.

Kinda annoying tho, armoury crate can open without crash but yet, the system detect that file operator error everytime I launch armoury crate