Armoury crate v3.3.7.0 [report here if any issues]

[MasterC]

Suggest to uninstall Aura Sync software if already installed.

Release Notes:
Core services updates:
Armoury Crate Service v3.3.7
Armoury Crate Lite Service v3.3.7
ROG Live Service v1.1.16.0
Lighting Service v3.04.32
ASUS Framework v2.0.2.2
AURA Lighting Effect add-on v0.0.14
(Please ensure these updates are installed before reporting issues)

New features:
-New AURA Performance Mode - For those with a masssive collection of ROG gear, this mode will make the lighting effect smoother.
-Motherboard:
*Addressable strip & devices (ARGB Gen2)
*Added AI MIC two-way noise canceling
*Added Hydrannode feature
-Laptop:
*Support single-color device lighting control
*Support Whisper mode for eGPU
*Win key lock & Armoury Crate key update
*Support for Multiwheel
-Peripherals:
*Support for "Configurable device settings when in AURA Sync mode" (selected models)
*Added "Power Consumption Notice"
*Added "Power management" feature for wireless devices
*[Mobile - Android] Added headset mobile remote configuration
**Realistic virtual surround sound effects
**Personalize the EQ profile settings
**Apply ROG preset audio profiles
**Monitor battery status of headsets

Support for new products:
[Keyboards] ROG Falchion
[Mice] ROG Keris
[Headsets] TUF H3 WIRELESS, ROG Cetra RGB, ROG Clavis
[Motherboards] Z590 series,*B560 series,*ROG Fan Controller for Z590 series
[Graphics cards] 3090 series, 3080 series, 3070 series, 3060 series
[Displays] ROG STRIX XG27AQ,*ROG SWIFT PG259QN,*ROG SWIFT PG259QNR,*ROG SWIFT PG32UQX,*ROG SWIFT PG279QM

Bug fixes:
Fixed App crash*issue*
Fixed device page "Page error" issue*
Fixed device bugs
Optimized device page loading performance
Optimized graphic asset & usage*
Enhanced the AURA Sync effect - Strobing*
Enhanced GUI*layout and UI interactive behavior
Updated device HAL & kits

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To update to the latest version of Armoury Crate, reboot and the update will run in the background automatically (do not open Armoury Crate for 10-15 minutes, and plug in the power for notebooks).

Before reporting issues, please make sure you have the latest software and firmware.
Be clear about the key issue. Mark/edit posts which are no longer relevant, tracking multiple posts in several pages not only takes time but the issue becomes unclear.

Include the following info:
1. PC / Laptop
2. Aura Sync products
3. 3rd-party peripheral, audio, or lighting software
4. Wired / wireless connection
5. Reinstalled Windows?
6. Windows version & build
7. Previous version of firmware or software that worked as expected
8. Clear description of your issue
9. Any screenshots of the issue
10. Use our new log collection function: Settings=>About=>App diagnostics
Please provide a log, it's much easier to provide fixes if we can replicate as accurately as possible.

Log Collection Tool - Instructions
First, check the Record log box
Agree to the disclaimer
Replicate the issue you are having
Click on the Generate log data button
Save the log file to a location of your choice.
Stop the recording

Even though the log file is encrypted, share the log file with me by PM (provide link to file in cloud).

[FlufflePuff1337]

Here we go again same problems as always same mistakes as usual nothing learned, asus normally i would say fire whoever is responsible but we in pandemic so that is not cool, eitherway this needs to stop happening, an update was released that was probably not meant to be released yet.

[yeroushalaim]

Lozspd4 wrote:
Hi All
Have Armoury Crate 4.0.8.0 installed had no problems till last update version 1.02.04 2021/03/29 when i press update it goes through update sequence says restart computer, which i do. Start Armoury Crate and the update symbol shows red again go to update and the same updates appear again.

Now i can not control my rog ryujin say,s i need to install updates. So updates are not being installed properly. Anyone got any idea,s what gone wrong.

Same here, it asks to update and restart but still asking to update after the reboot in order to manage our devices.
Who let his kid working with this software at Asus ????
So incredible from a worldwide company, I would definitivly not buy Asus anymore

[LordSabathan]

After the update it pop on taskbar AC power notification for batery of my Keris Wireless ,but i cant find a way to turn it off ...

[inkognito920]

all mentioned suggestions didn't help me but I just reinstalled ROG serivices and UWP and the issue was gone

[DXMarco]

Hi,

I had ROG Balteus Qi for almost 2 years and it suddenly stopped working last year around July. I thought it became faulty when I cleaned it with slightly damp cloth. Armoury Crate can no longer detect it and it is saying device descriptor failed. I tried reinstalling Windows and all sorts but still it gets device descriptor failed. I decided to purchase ROG Balteus without the Qi coz i love the aesthetics. However, just last week, it also had the same issue. I now noticed that a lot of folks have reported this. It could have been the reason why they phased out Balteus. I just wanted to know if there is anyway that ROG can send a manual firmware/driver patch to fix this. Refer to screenshot of device manager. I already tried attaching both Balteus' to different computers and both of them get the same error

[disenter]

1. PC
2. Aura Sync products - Asus Strix Z590-E board, Asus Strix RTX 3090 OC
3. 3rd-party peripheral, audio, or lighting software - NZXT CAM - because Kraken Z73 360mm AIO
4. Wired Connection
5. Reinstalled Windows? This is a brand new installation, all update to latest. Bios is also using the latest available (0704 beta), and did also do the ME updater.
6. Windows version & build: Windows 10 Pro v10.0.19042 Build 19042
7. Previous version of firmware or software that worked as expected - This is a new build.
8. Clear description of your issue:

The installer gets stuck at the part where its detecting components, and it just stays stuck there. I can terminate it, but every time I reboot, it is again trying to install itself and getting stuck at exactly the same point.
I have tried using the Armory crate uninstall tool, and it runs, and appears to do its job, but then once again if I reboot, it is again trying to install itself and failing to do so. Cannot seem to get rid of the damn thing - very frustrating on a brand new build. I read somewhere else someone claimed removing their gpu allowed the software to install, so I went ahead and tried that, and that failed as well.
I also have a Strix G17 laptop with a 10750H / RTX 2070 and this has never had a issue with armory crate etc but then it came pre-installed of course.
How can I get rid of this software? Or get it installed so that it can be uninstalled as normal?

Left it go for what seemed like ages, and it finally decided it had failed to install on its own also... can't win!

[Lozspd4]

So there seems to be another update, Installed it now everything is working again. Asus reacted quick on this one , Happy Easter Everyone.

[yeroushalaim]

game visual still not working....
On Zephyrus G14 GA401IV

[disenter]

Lozspd4 wrote:
So there seems to be another update, Installed it now everything is working again. Asus reacted quick on this one , Happy Easter Everyone.

No new version to me... the one I have problems with is dated 25/01/2021.

[FlufflePuff1337]

This is not relevant to what vision of armoury crate i am using but i discovered potentially a bug and perhaps it could be made a feature.
When you have corsair memory the rgb go's down left first and out of sync down on right module, while if you have sticks that support aurasync they always sync up, can i have option to make 1 effect go up as example and the other one down or run synchronized ? its not big deal be nice if made a feature thanks.