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Armoury crate v3.3.7.0 [report here if any issues]

MasterC
Community Admin
Community Admin
Suggest to uninstall Aura Sync software if already installed.

Release Notes:
Core services updates:
Armoury Crate Service v3.3.7
Armoury Crate Lite Service v3.3.7
ROG Live Service v1.1.16.0
Lighting Service v3.04.32
ASUS Framework v2.0.2.2
AURA Lighting Effect add-on v0.0.14
(Please ensure these updates are installed before reporting issues)

New features:
-New AURA Performance Mode - For those with a masssive collection of ROG gear, this mode will make the lighting effect smoother.
-Motherboard:
*Addressable strip & devices (ARGB Gen2)
*Added AI MIC two-way noise canceling
*Added Hydrannode feature
-Laptop:
*Support single-color device lighting control
*Support Whisper mode for eGPU
*Win key lock & Armoury Crate key update
*Support for Multiwheel
-Peripherals:
*Support for "Configurable device settings when in AURA Sync mode" (selected models)
*Added "Power Consumption Notice"
*Added "Power management" feature for wireless devices
*[Mobile - Android] Added headset mobile remote configuration
**Realistic virtual surround sound effects
**Personalize the EQ profile settings
**Apply ROG preset audio profiles
**Monitor battery status of headsets

Support for new products:
[Keyboards] ROG Falchion
[Mice] ROG Keris
[Headsets] TUF H3 WIRELESS, ROG Cetra RGB, ROG Clavis
[Motherboards] Z590 series,*B560 series,*ROG Fan Controller for Z590 series
[Graphics cards] 3090 series, 3080 series, 3070 series, 3060 series
[Displays] ROG STRIX XG27AQ,*ROG SWIFT PG259QN,*ROG SWIFT PG259QNR,*ROG SWIFT PG32UQX,*ROG SWIFT PG279QM

Bug fixes:
Fixed App crash*issue*
Fixed device page "Page error" issue*
Fixed device bugs
Optimized device page loading performance
Optimized graphic asset & usage*
Enhanced the AURA Sync effect - Strobing*
Enhanced GUI*layout and UI interactive behavior
Updated device HAL & kits

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To update to the latest version of Armoury Crate, reboot and the update will run in the background automatically (do not open Armoury Crate for 10-15 minutes, and plug in the power for notebooks).

Before reporting issues, please make sure you have the latest software and firmware.
Be clear about the key issue. Mark/edit posts which are no longer relevant, tracking multiple posts in several pages not only takes time but the issue becomes unclear.

Include the following info:
1. PC / Laptop
2. Aura Sync products
3. 3rd-party peripheral, audio, or lighting software
4. Wired / wireless connection
5. Reinstalled Windows?
6. Windows version & build
7. Previous version of firmware or software that worked as expected
8. Clear description of your issue
9. Any screenshots of the issue
10. Use our new log collection function: Settings=>About=>App diagnostics
Please provide a log, it's much easier to provide fixes if we can replicate as accurately as possible.

Log Collection Tool - Instructions
First, check the Record log box
Agree to the disclaimer
Replicate the issue you are having
Click on the Generate log data button
Save the log file to a location of your choice.
Stop the recording

Even though the log file is encrypted, share the log file with me by PM (provide link to file in cloud).
_____________________________________________________________
FPS, Racing, and VR Gamer / Tech Enthusiast / ROG Admin
876 Views
228 REPLIES 228

Just curious, everyone. After you power up your machine and you're logged in. About how many minutes do you wait before you launch the AC app? I seem to have the most luck if I wait about 5 minutes from when I first power it on, and then an additional 10 minutes before actually launching the app to get the AC to show the fan RPM speed.

dcbryantmjkda wrote:
Just curious, everyone. After you power up your machine and you're logged in. About how many minutes do you wait before you launch the AC app? I seem to have the most luck if I wait about 5 minutes from when I first power it on, and then an additional 10 minutes before actually launching the app to get the AC to show the fan RPM speed.


Instantly, i have nvme drive altho armoury crate does not have the features you describe its a seperate app called ai suite

ares777
Level 7
My keyboard is K3, after the f**g update asked by Crate today, it appears in device list, but no content. See links for screenshots. Fix your employees.
http://id-main.com/fasus0.png
http://id-main.com/fasus.png
There are 2 months from the last Crate update, still not working, now on a system which it does work just because I keep it only for Crate sh*t is stopped working again.

---- -------
Armoury Crate UWP App 3.3.7.0
ROG Live Service 1.1.16.0
AURA Service (Lighting Service) 3.04.32
Armoury Crate lite service 4.0.12
ASUS AURA Extension Card HAL 1.0.24
ASUS Keyboard HAL 1.01.46
ASUS Mouse HAL 1.1.0.45
AacVGA 0.0.3.1
KingstonDram 1.0.28
AURA DRAM Component 1.1.06
ENE RGB HAL 1.1.28.0
ENE_DRAM_RGB_AURA42 1.00.02
ENE_EHD_M2_HAL 1.00.04
ENE_EHD_SSS_HAL 1.0.2.0
PHISON HAL 1.0.6.0
Patriot Viper DRAM RGB 1.0.9.1
Patriot Viper M2 SSD RGB 1.0.6.3
Universal Holtek RGB DRAM 1.0.0.1
WD_BLACK AN1500 1.0.12.0

Hello, in the latest version of the application, the "backlight in games" setting is not saved after restarting, it turns on again. Please correct.

There a new "pop up" saying "Default" every time I boot up my laptop (Which I think is from GameVisual).

The "pop up" is like the one that you switch fans mode from "silent" to "performance".

It is normal?

I found a Reddit post which includes a fix for the micro stutters randomly happening. That was a wide-spread issue.
You can check here: https://zentalk.asus.com/en/discussion/comment/152510

https://www.reddit.com/r/ASUS/comments/lkgqok/fix_for_rog_laptop_stuttering/

AutoConnectHelper.exe seems to be the cause here. Which is a plugin for Armoury Crate. Can you check that plugin?

Lozspd4
Level 7
Hi All
Have Armoury Crate 4.0.8.0 installed had no problems till last update version 1.02.04 2021/03/29 when i press update it goes through update sequence says restart computer, which i do. Start Armoury Crate and the update symbol shows red again go to update and the same updates appear again.

Now i can not control my rog ryujin say,s i need to install updates. So updates are not being installed properly. Anyone got any idea,s what gone wrong.

Lozspd4 wrote:
Hi All
Have Armoury Crate 4.0.8.0 installed had no problems till last update version 1.02.04 2021/03/29 when i press update it goes through update sequence says restart computer, which i do. Start Armoury Crate and the update symbol shows red again go to update and the same updates appear again.

Now i can not control my rog ryujin say,s i need to install updates. So updates are not being installed properly. Anyone got any idea,s what gone wrong.


same with another component i've restarted same issue :D?

i dont know

Lozspd4 wrote:
Hi All
Have Armoury Crate 4.0.8.0 installed had no problems till last update version 1.02.04 2021/03/29 when i press update it goes through update sequence says restart computer, which i do. Start Armoury Crate and the update symbol shows red again go to update and the same updates appear again.

Now i can not control my rog ryujin say,s i need to install updates. So updates are not being installed properly. Anyone got any idea,s what gone wrong.


Same here.
|/ Lian Li PC-O11 Dynamic - Black.
|/ Corsair RM1000x & CableMod Classic ModFlex Black-Blue.
|/ Asus ROG Strix X670E-E Gaming WiFi.
|/ AMD Ryzen 9 7950X3D.
|/ AIO Corsair H150i Elite LCD & CableMod A​IO Sleevin​g Blue.
|/ G.Skill Trident Z5 Neo RGB 32Go DDR5-6000 CL30-38-38-96.
|/ Gainward GeForce RTX 4090 Phantom & Cable Corsair 12 Pins.
|/ Samsung 980 PRO 1TB / Samsung 980 PRO 2TB / Seagate BarraCuda 4 To.

Lozspd4 wrote:
Hi All
Have Armoury Crate 4.0.8.0 installed had no problems till last update version 1.02.04 2021/03/29 when i press update it goes through update sequence says restart computer, which i do. Start Armoury Crate and the update symbol shows red again go to update and the same updates appear again.

Now i can not control my rog ryujin say,s i need to install updates. So updates are not being installed properly. Anyone got any idea,s what gone wrong.


Same problem here too.
And Processor usage of Armoury Crate User Session Helper is very high...