Armoury crate v3.3.7.0 [report here if any issues]

[MasterC]

Suggest to uninstall Aura Sync software if already installed.

Release Notes:
Core services updates:
Armoury Crate Service v3.3.7
Armoury Crate Lite Service v3.3.7
ROG Live Service v1.1.16.0
Lighting Service v3.04.32
ASUS Framework v2.0.2.2
AURA Lighting Effect add-on v0.0.14
(Please ensure these updates are installed before reporting issues)

New features:
-New AURA Performance Mode - For those with a masssive collection of ROG gear, this mode will make the lighting effect smoother.
-Motherboard:
*Addressable strip & devices (ARGB Gen2)
*Added AI MIC two-way noise canceling
*Added Hydrannode feature
-Laptop:
*Support single-color device lighting control
*Support Whisper mode for eGPU
*Win key lock & Armoury Crate key update
*Support for Multiwheel
-Peripherals:
*Support for "Configurable device settings when in AURA Sync mode" (selected models)
*Added "Power Consumption Notice"
*Added "Power management" feature for wireless devices
*[Mobile - Android] Added headset mobile remote configuration
**Realistic virtual surround sound effects
**Personalize the EQ profile settings
**Apply ROG preset audio profiles
**Monitor battery status of headsets

Support for new products:
[Keyboards] ROG Falchion
[Mice] ROG Keris
[Headsets] TUF H3 WIRELESS, ROG Cetra RGB, ROG Clavis
[Motherboards] Z590 series,*B560 series,*ROG Fan Controller for Z590 series
[Graphics cards] 3090 series, 3080 series, 3070 series, 3060 series
[Displays] ROG STRIX XG27AQ,*ROG SWIFT PG259QN,*ROG SWIFT PG259QNR,*ROG SWIFT PG32UQX,*ROG SWIFT PG279QM

Bug fixes:
Fixed App crash*issue*
Fixed device page "Page error" issue*
Fixed device bugs
Optimized device page loading performance
Optimized graphic asset & usage*
Enhanced the AURA Sync effect - Strobing*
Enhanced GUI*layout and UI interactive behavior
Updated device HAL & kits

---------------------------------------------------------------------------------------------------------------------------
To update to the latest version of Armoury Crate, reboot and the update will run in the background automatically (do not open Armoury Crate for 10-15 minutes, and plug in the power for notebooks).

Before reporting issues, please make sure you have the latest software and firmware.
Be clear about the key issue. Mark/edit posts which are no longer relevant, tracking multiple posts in several pages not only takes time but the issue becomes unclear.

Include the following info:
1. PC / Laptop
2. Aura Sync products
3. 3rd-party peripheral, audio, or lighting software
4. Wired / wireless connection
5. Reinstalled Windows?
6. Windows version & build
7. Previous version of firmware or software that worked as expected
8. Clear description of your issue
9. Any screenshots of the issue
10. Use our new log collection function: Settings=>About=>App diagnostics
Please provide a log, it's much easier to provide fixes if we can replicate as accurately as possible.

Log Collection Tool - Instructions
First, check the Record log box
Agree to the disclaimer
Replicate the issue you are having
Click on the Generate log data button
Save the log file to a location of your choice.
Stop the recording

Even though the log file is encrypted, share the log file with me by PM (provide link to file in cloud).

[MasterC]

Is this a reoccurring thing or once-off?

Hopper64 wrote:
Well, this is weird. With 3.3.7.0 I clicked on my R6EE board and the OLED settings were not available. ?? Worked OK a few hours before with no problems at all. Only the shutdown effect, addressable headers, and RGB headers were available to change. I simply rebooted and the OLED settings were again available. ?? Hardware in my sig. Quite peculiar.

[Hopper64]

MasterC@ROG wrote:
Is this a reoccurring thing or once-off?

Sorry for the late reply. It has occurred only once. I can't reproduce again myself so far. It was quite peculiar. Thanks.

[Avaamonde]

I have a Rampage VI extreme omega motherboard and a Strix rtx 30 series graphic card.

When i save a ligtning effect on graphic card and suspend my computer, when i restart my activity the graphic card lighting effect change to breathing with red light. I try to reinstall but nothing work with this problem.

[dcbryantmjkda]

Some new behavior that just occurred today. While the fan RPM still says 0, in the past if I saw this row of data in the About for the software the fan RPM Would show up.

Armoury Crate UWP App 3.3.7.0
ROG Live Service 1.1.16.0
AURA Service (Lighting Service) 3.04.32
Armoury Crate service 3.3.7
ENE_QSI_Loki_HAL 1.0.3.0


The ENE_QSI_Loki_HAL 1.0.3.0 row is the one that doesn't religiously show up. In the past if it did the fan PRM would Not be 0.

[FlufflePuff1337]

Is it that time again ?
Motherboard and lightning strips are suddenly not listed anymore and not supported after waking up from sleep.
Why is your software always broken ?
https://imgur.com/K46ptY9

Strix x570-e
You always push updates without testing them where is your QA team ? i am not your QA team, stop giving me headaches, do you want me to commit suicide cos this is how you make me wanna commit suicide..... by ignoring me and deleting my post.

[zocker]

Hey ASUS! Whats going on?! I reported this issue MONTHS AGO many times and NO response or fix?!
The new Armoury Crate CANNOT bind the PRINT Key!! I cannot bind the Windows Screenshot feature to my Gladius II.
Expsensive Hardware with bad Software Support. Whats wrong with your developers?!

[ares777]

In my case seems the culprit for Armoury Crate or installer not working anymore, or unable to finish install is Adrenalin 2020 Edition 21.2.3 Optional. The latest AMD update broke all functionality.

[MaximillianFoe]

PRIME X370-PRO user here. All is fine except Armoury Crate AURA doesn't see XPG 512GB SPECTRIX S40G RGB PCIe Gen3x4 M.2 SSD anymore.

[mizavici]

1. ASUS TUF Gaming FX505DD/DT/DU
2. ROG Strix Evolve
3. N/A
4. Wireless
5. Yes
6. Windows 10 Home Single Language Edition, Version 20H2, Build 19042.867
7. ARMOURY CRATE V3.2.4.0
8. I am not sure if this has anything to do with Armoury Crate at all but I'll just report it just in case. So every time I restart or shutdown my
laptop, I get error message "null window: Nvidia Web Helper.exe Application Error" and sometimes " null window: AsusOSD.exe
Application Error" I'm thinking this might have to do with Armoury Crate but I have no idea. This error stops the laptop from restarting
or shutting down so it's very annoying.
9.




10. Unable to provide a log because the problems happens on restart and shutdown.

[DmitriyS]

How to fix it?

https://ibb.co/qjhWmdT