Armoury crate v3.2.4.0 [report here if any issues]

[MasterC]

Suggest to uninstall Aura Sync software if already installed.

Release Notes:
(Please ensure these updates are installed before reporting issues)
Core services updates:
Armoruy Crate Service v3.2.5
Armoury Crate Lite Service v3.2.4
Lighting Service v3.04.24
ROG Live Service v1.1.10.0

New features:
Support for headset firmware update
"App diagnosis" utility update
Updated display for connected wireless devices (only device in use is shown when both dongle and USB cable connected)
Gaming laptop:
- Read AMD voltage via BIOS
- Audio solution
- Tablet mode
- Whisper mode
- AniMe Matrix Halloween gift
Enhanced device configuration page loading time

Support for new products:
Gundam Series (Keyboard, Mouse, Headset, Headset stand, Motherboard, AIO Cooler, Graphic Card)
[Peripheral] ROG Delta S, ROG Delta ORIGIN, ROG FALCHION, ROG KERIS WIRELESS
[Display] ROG SWIFT PG329Q, ROG Strix XG32VC, ROG Swift PG259QN

To update to the latest version of Armoury Crate, reboot and the update will run in the background automatically (do not open Armoury Crate for 10-15 minutes, and plug in the power for notebooks).

Before reporting issues, please make sure you have the latest software and firmware.
Be clear about the key issue. Mark/edit posts which are no longer relevant, tracking multiple posts in several pages not only takes time but the issue becomes unclear.

Include the following info:
1. PC / Laptop
2. Aura Sync products
3. 3rd-party peripheral, audio, or lighting software
4. Wired / wireless connection
5. Reinstalled Windows?
6. Windows version & build
7. Previous version of firmware or software that worked as expected
8. Clear description of your issue
9. Any screenshots of the issue
10. Use our new log collection function: Settings=>About=>App diagnostics
Please provide a log, it's much easier to provide fixes if we can replicate as accurately as possible.

Log Collection Tool - Instructions
First, check the Record log box
Agree to the disclaimer
Replicate the issue you are having
Click on the Generate log data button
Save the log file to a location of your choice.
Stop the recording

Even though the log file is encrypted, share the log file with me by PM (provide link to file in cloud).

[zocker]

The "Printscreen" Key does not work for remapping a mouse button.
On the old ROG Armoury Crate it works fine.

[PerpetualCycle]

Latest update installs Microsoft Edge beta. Why the hell does it do that? I am on 20H2 with the Edge already installed.

I verified this by restoring a backup and updating Arrmoury Crate -it is definitely this install.

[burakdede]

geneo wrote:
Latest update installs Microsoft Edge beta. Why the hell does it do that? I am on 20H2 with the Edge already installed.

I verified this by restoring a backup and updating Arrmoury Crate -it is definitely this install.

Same here. Latest update from Armoury Crate installs Edge Beta and you can't even uninstall it.

Item Version
---- -------
Armoury Crate UWP App 3.2.4.0
ROG Live Service 1.1.10.0
AURA Service (Lighting Service) 3.04.24
Armoury Crate service 3.2.5

[FlufflePuff1337]

Another update and another broken missing aura sync devices until restarting both armoury service and lightning service, followed by my safed preferences being discarded thanks asus for ruining another day.

[dcbryantmjkda]

burakdede wrote:
Same here. Latest update from Armoury Crate installs Edge Beta and you can't even uninstall it.

Item Version
---- -------
Armoury Crate UWP App 3.2.4.0
ROG Live Service 1.1.10.0
AURA Service (Lighting Service) 3.04.24
Armoury Crate service 3.2.5

I also replicated this. Very odd!

AC info,

AC UWP App 3.2.4.0
ROG Live Service 1.1.10.0
AURA Service (Lighting Service) 3.04.24
Armoury Crate Service 3.2.5

[uurdoan]

burakdede wrote:
Same here. Latest update from Armoury Crate installs Edge Beta and you can't even uninstall it.

Item Version
---- -------
Armoury Crate UWP App 3.2.4.0
ROG Live Service 1.1.10.0
AURA Service (Lighting Service) 3.04.24
Armoury Crate service 3.2.5

U can uninstall with Revo Uninstaller

[Razer68]

With the latest firmware for Asus ROG Strix Flare
I can not start my computer it just flashes in the background on the keyboard.
I have to turn off the computer with the power switch and restart the computer then it works and I have to do this every time I start the computer.
Is there any fix for this?

[BMike79]

burakdede wrote:
Same here. Latest update from Armoury Crate installs Edge Beta and you can't even uninstall it.

Item Version
---- -------
Armoury Crate UWP App 3.2.4.0
ROG Live Service 1.1.10.0
AURA Service (Lighting Service) 3.04.24
Armoury Crate service 3.2.5

The easiest way to uninstall Edge Beta (if you know it) is to go to "C:\Program Files (x86)\ASUS\ArmouryDevice\dll\ArmourySocketServer"
Right click on "MicrosoftEdgeBetaEnterpriseX64.msi" and choose uninstall.

I would also recommend to delete "C:\Users\\AppData\Local\Microsoft\Edge Beta"

Regards, Mike

[rich_t]

geneo wrote:
Latest update installs Microsoft Edge beta. Why the hell does it do that? I am on 20H2 with the Edge already installed.

I verified this by restoring a backup and updating Arrmoury Crate -it is definitely this install.

Same - updated armoury crate asus framework svc and core sdk on 2 of my laptops running windows 10 20h2 and edge beta gets installed. Very strange. Also there is no native way to uninstall.

I searched the registry for msedge-beta and found the uninstall syntax

open elevated cmd prompt
cd C:\Program Files (x86)\Microsoft\Edge Beta\Application\88.0.705.22\Installer

run --> .\setup.exe --uninstall --msedge-beta --msi --system-level --verbose-logging

it will then prompt for uninstall and whether you want to clear browsing history

click and it will be uninstalled

once finished delete Edge Beta folder and you are done

*** wonder why it got installed in first place...

[Spoonyrogdrumps]

i uninstalled the armoury crate service and everything that came with it using the uninstaller provided and I used revo uninstaller and also driver uninstaller for a clean wipe and now there is another issue on top of the rog spatha not being able to sync with aura but now my ram memory doesn't sync with aura and the armoury crate install doesn't install the rgb memory drivers. fix this asap